Are you a passionate relationship builder who drives impactful partnerships? Join Chest Heart and Stroke Scotland as our Business Relationship Manager and help transform lives across Scotland!

About Chest Heart and Stroke Scotland?

At Chest Heart and Stroke Scotland (CHSS), we strive to improve the quality of life for people in Scotland affected by chest, heart, and stroke conditions. Our mission is to ensure that everyone living with these conditions gets the support they need. By joining our team, you’ll be part of a passionate and dedicated organisation committed to making a real difference in people’s lives.

We are now seeking a Business Relationship Manager to drive and manage partnerships with businesses across Scotland. This role is key to increasing awareness, generating income, and building meaningful corporate relationships that will help us continue our vital work.

What will you do as Business Relationship Manager?

The Business Relationship Manager will play a pivotal role in driving income growth and expanding the reach of Chest Heart & Stroke Scotland (CHSS). This role involves identifying, cultivating, and securing new business opportunities, including strategic and operational partnerships, grant funding, and other income streams. You will work closely with the Head of Business Development to implement strategic initiatives that align with the CHSS’s mission to improve the quality of life for people affected by chest, heart, and stroke conditions in Scotland. Key responsibilities include:

Develop and Implement Strategy – Create and execute a strategic plan for engaging with businesses across Scotland to build lasting partnerships and maximise income.

CRM System Management – Oversee the accurate recording, analysis, and reporting of all partnership activities within our CRM system to drive data-driven decision-making, support relationship-building efforts, and ensure team members effectively utilise the system.

Relationship Management – Cultivate and maintain strong relationships with existing business partners while identifying opportunities to expand our corporate network.

Stockholder engagement and collaboration – Engage with stakeholders, including healthcare professionals and community groups to identify collaborative opportunities.

Reporting and Evaluation – Regularly monitor, evaluate, and report on partnership progress, providing insights and recommendations to enhance future performance.

Project Management – Lead and coordinate partnership projects from conception to completion, ensuring timely delivery and clear communication throughout with stakeholders.

What do we need from you?

Experience:

• Proven experience in a relationship management or business development role within the charity sector – preferably within healthcare.
• Demonstrated ability to secure and manage high-value partnerships with stakeholders.
• Strong understanding of the Scottish charity landscape and relevant market sectors.
• Proficiency in CRM systems – preferably Raiser Edge CRM however not essential.

Key Skills and Attributes

• Problem-Solving & Flexibility – Strong problem-solving skills, with the ability to think laterally and creatively. You should be able to adapt to changing circumstances and develop solutions that meet the needs of the charity.
• Organisational Skills – Highly organised with the ability to multitask and delegate effectively in a fast-moving environment.
• Communication and Presentation – Excellent communication and presentation skills, with the ability to convey CHSS’s mission and values persuasively to stakeholders external from the charity.
• Commitment to CHSS Values – Demonstrate a commitment to upholding and promoting the values of Chest Heart and Stroke Scotland.
• Business Development – Proactively seek out new partnership opportunities through networking, research, and targeted outreach to align with CHSS’s mission and goals.
• Negotiation – secure funding agreements and other forms of financial support.

About Chest Heart and Stroke Scotland?

Chest Heart and Stroke Scotland (CHSS) strive to improve the quality of life for people in Scotland affected by chest, heart, and stroke conditions. Their mission is to ensure that everyone living with these conditions gets the support they need. By joining the CHSS team, you’ll be part of a passionate and dedicated organisation committed to making a real difference in people’s lives.

What will you do as Partnership and Relationships Manager?

BTA is excited to present an outstanding opportunity to join CHSS as a Partnership and Relationships Manager to drive and manage relationships with Integrated Joint Boards, Health and Social Care Partnerships and the Scottish Government.

The Partnership and Relationship Manager will aim to build and nurture impactful relationships with corporate partners, community groups, and other stakeholders. In this role, you will aim to increase referrals into CHSS through developing, managing, and expanding strategic partnerships that support CHSS mission and increase awareness of their work across Scotland.

Key responsibilities include:

• CRM System Management – New CRM System to be implemented in January with this individual helping to oversee the implementation of the new system and drive it forward.
• Increase RIR (Reach, Income and Relationships) – An individual who can adapt to all 3 main areas and push CHSS vision forward understanding why each individual aspect is so important.
• Performance Tracking and Reporting – Monitor partnership progress and evaluate performance to ensure targets are met. Provide regular updates and insights for continuous improvement.
• Strategic Planning – Develop and implement strategies for growing partnerships, ensuring they meet both financial targets and the needs of CHSS’s beneficiaries.
• Advocacy and Promotion – Represent CHSS at meetings, events, and presentations, effectively communicating the mission and values to external audiences and advocating for the needs of people affected by chest, heart, and stroke conditions.

What does CHSS need from you?

Experience:

• A background/understanding of health and social care issues, preferably with experience working with health boards.
• Demonstrated success in selling a variety of products, concepts, and strategies, with a strong track record in securing and negotiating mutually beneficial contractual partnerships.
• Experience in coordinating and delivering projects from start to finish, ensuring that they are completed on time and within budget, with a focus on partnership or stakeholder-driven projects.

Key Skills and Attributes

• Adaptable Problem Solver – You bring strong problem solving skills and the ability to think creatively and outside the box. You can quickly adapt to changing circumstances and develop solutions that support the charity’s evolving needs.
• Exceptional Organisational Skills – Highly organised, with the capability to multitask and delegate effectively in a dynamic environment, ensuring all tasks are managed efficiently.
• Skilled Relationship Builder and Networker – You enjoy forming new partnerships while maintaining and strengthening existing relationships. You have a talent for attracting new stakeholders and increasing engagement with CHSS.
• Effective Communicator – You can manage communications with both internal and external stakeholders, ensuring that relationships are consistently nurtured. Your presentation skills allow you to convey the CHSS mission persuasively to external audiences.

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as a Store Manger you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. Our Hospital to Home services form a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition or after a stroke.

We are looking for an enthusiastic Store Manager for our Stockbridge store. You’d be responsible for leading a team to engage with the community to deliver the set Key Performance Indicators. You will have the autonomy to be innovative in achieving your targets.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

Join Chest Heart and Stroke Scotland (CHSS) as Operations Support Officer – Office and Events and become part Scotland’s leading charity that provides support to people with chest, heart and stroke conditions to live life to the full again. Our Community Healthcare Support Service forms a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition or after a stroke.

You will support the delivery of our No Life Half Lived 2 Strategy by ensuring efficient and inclusive customer service to internal stakeholders.

This will include line management of our Operations Support Administrators, ensuring their continued professional development and providing training on event support and H&S.

You will oversee and develop team processes and procedures, and continuously review the current arrangements for improvement opportunities.

This role will play a key role in delivering the Operational Support Team’s operational plan.

As the Officer for Office and Events, you will focus on ensuring HSE compliance within the office space as well as overseeing logistics support to various events and admin support to training opportunities in the charity.

CHSS employees enjoy a variety of organisational benefits including learning and development support, company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.