Top job! Head of Service Delivery (Triage, Clinical & Support Line Operations)
- Full time
- Circa £50,000
- Hybrid: Edinburgh
- Closing 13th November 2024
- Advertised from 23rd October 2024
- 32.5 hours per week. Permanent.
Role
Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
By joining Chest Heart and Stroke Scotland (CHSS) as Head of Service Delivery (Triage, Clinical & Support Line Operations) you can be the difference between people just surviving and really living.
You will be part of Scotland’s leading charity providing support to people with chest, heart, stroke and long covid conditions to live life to the full again. Our Community Healthcare Support Service model forms a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition, long covid or after a stroke.
To support the delivery of our ambitious NLHL strategy, CHSS is seeking to appoint a transformative leader as the Head of Service Delivery (Triage, Clinical & Support Line Operations). In this pivotal role, the post holder will spearhead the operational execution of our clinical services across Scotland, shaping the future of clinical service provision for those we serve.
A critical mandate of this position will be to implement a unified single point of access to CHSS Services. This will ensure that routes into our service provision for partners, referrers and those with our conditions, is effective, meets their needs and will enhance the overall value of our offerings.
Collaboration is essential in this role, and the post holder will work closely with the Head of Service Delivery (Prevention & Community Service Operations) to co-lead the development and implementation of a whole system approach to supported self-management. This includes the strategic expansion and dissemination of our NLHL model throughout Scotland, encompassing all clinical services. The post holder will strive for best practice in the delivery of care/support of people living with our conditions and will hold responsibly and accountability for rigorous clinical governance and quality assurance of our services fulfilling our obligations to both partner contractual regulations and national legislation.
The role will strategically and operationally support a culture that inspires service excellence, innovation and underpins the principles of supported self management across all service provision, ensuring that our contributions to the broader health and social care systems are both impactful and demonstrably beneficial.
CHSS is seeking an exceptional leader with in-depth knowledge of the health and social care landscape, who comprehends the evolving needs of service delivery and supported self-management for both individuals and our partners. Applicants should possess a current NMC or HCPC professional registration and bring substantial managerial and leadership experience from within the health, social care, or third sector arenas.
A foundational objective of this role will be to lead the implementation of a streamlined single point of access for our services across Scotland. Therefore, prior experience with triage services, systems design, and service redesign will be a distinct advantage. This is an opportunity to make a profound impact on the lives of individuals living with our conditions and to elevate the standards of care provided by CHSS.
The line manager is happy to take enquiries if you have any questions prior to applying for the role. Please email joanne.graham@chss.org.uk if you wish to raise any questions.
CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
Application notes
In line with our commitment to safeguarding, this role is subject to PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
If you are interested in this post, please see our website at: chss.org.uk/workforus where you will be able to apply online or contact the HR Department via email to recruitment@chss.org.uk
Closing date: Wednesday 13th November 2024
Interviews: Monday 9th December 2024
Top job! Head of Communications and Marketing
- Full time
- Circa £50,000
- Hybrid: Edinburgh
- Closing 13th December 2024
To drive forward our No Life Half Lived strategy, we are seeking a Head of Communications and Marketing who is a strategic and influential leader with the vision and creativity to elevate CHSS's brand, reputation, and engagement among our key audiences.
In this pivotal role, you will play a crucial part in strengthening the CHSS brand, enhancing our reputation, and building meaningful connections with a wide range of stakeholders, from service users, volunteers, and supporters to healthcare professionals and the public. Through compelling storytelling, innovative campaigns, and evidence-based marketing strategies, you will enable our key stakeholders to connect and utilise our services when they need them most.
As an accomplished, hands-on marketeer with a proactive and impact-driven mindset, you will bring a strong track record in planning, executing, and managing integrated marketing and communications campaigns that elevate an organisation’s profile. With direct experience in crafting audience-centred propositions and campaigns grounded in both qualitative and quantitative insights the successful candidate will also have a background in leading multi-disciplinary communications teams to achieve measurable results. Building and nurturing effective relationships with a diverse array of internal and external stakeholders will be integral to your role.
Assistant Manager, Stockbridge Shop
- Part time
- Circa £20,280 pro-rata
- On site: Stockbridge, Edinburgh
- Closing 17th November 2024
Everyday people with chest, heart and stroke conditions are leaving the hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
By joining Chest Heart and Stroke Scotland (CHSS) as an Assistant Manager you can be the difference between people just surviving and really living.
You will be part of Scotland’s leading charity providing support to people with chest, heart, and stroke conditions to live life to the full again. Our Hospital to Home services forms a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition or after a stroke.
We are looking for an enthusiastic Assistant Shop Manager for our store Stockbridge. Working 2 days out of seven, including Sundays per-Rota You’d be responsible for leading a team to engage with the community to deliver the set Key Performance Indicators. You will have the autonomy to be innovative in achieving your targets.
CHSS employees enjoy a variety of organisational benefits including Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.
CHSS also supports flexible recruitment through Working Families, and we are “Happy to Talk Flexible Working”.
In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
We are Scotland’s largest health charity working to help people with chest, heart and stroke conditions and Long Covid. More people than ever before are living with these conditions and many experience fear, isolation and loneliness, struggling to cope with the impact of their health condition on their everyday lives. Our amazing nurses, support workers and volunteers are here to make sure no one has to recover alone and with our Community Healthcare Support Service, we ensure that people across Scotland get the support they need to live full lives.
Our role within Human Resources is to resource, enable and equip our organisation to make the difference between people just surviving and really living.
The HR Administrator plays an important role by supporting and advising on all aspects of our Human Resources functions. This role involves providing efficient and effective administrative support at all points of the employee life cycle, from recruitment to offboarding. This also includes first line advice on HR policies and procedures and ensuring compliance with employment laws, fostering a positive work environment, with a clear focus on employee health and well-being. Proficiency in Microsoft Excel, data management and reporting would be very welcome, with live opportunities to help streamline and enhance our current processes.
This is an organisation which prioritises learning and development and this role represents a really positive option for someone looking to either build on existing administrative experience or to embark upon a longer-term career within Human Resources, by gaining excellent foundational experience.
CHSS employees enjoy a variety of organisational benefits including a 32.5-hour working week; Company pension and sick pay schemes; generous holiday allowance; employee welfare support; life assurance, health insurance and health cash plan provisions.
Please Note: This advert will close at 12pm on 15 November 2024.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
Assistant Manager - Cowdenbeath
- Part time
- £20,280 pro-rata
- On site: Cowdenbeath
- Closing 30th November 2024
Working for Chest Heart and Stroke Scotland in our shops will allow you to use all your skills to meet the challenge of turning a bag of donated items into income. Retail experience is preferable, although not essential. A positive can-do attitude is what we value. If you are creative and like working with others, especially a team of loyal volunteers, apply now.
We are looking for an enthusiastic Assistant Manager for the Cowdenbeath store. You’d be responsible for leading a team to engage with the community to deliver the set Key Performance Indicators. You will have the autonomy to be innovative in achieving your targets.
Chest Heart and Stroke Scotland is an organisation that takes the health and well-being of everyone seriously, including all colleagues. We have a schedule of activities and learning opportunities focused on Health and Wellbeing. We offer a generous annual leave allowance, a workplace pension scheme, paid time off for ill health and access to an employee assistance package.
As well as being a vital member of the local community, you’d be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
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