Back to search results

Deputy Manager

  • Full time
  • £30,500
  • On site: Glasgow
  • Closing 2nd November 2024


  • Advertised from 18th October 2024
  • Permanent.

Role

We have an exciting and rewarding opportunity to join the Phoenix Futures Scotland's Management team as Deputy Manager of our Scottish Residential Service based in Glasgow.

As a specialist addiction recovery charity and housing association, we have developed considerable expertise in the provision of residential and housing services to support our clients at all stages of their recovery. As the Deputy Manager, you will assist the Registered Manager as the strategic lead, managing and driving all areas of service delivery for the Scottish Residential Service.

About You

Are you ready to make a profound impact on people's lives? We're seeking an extraordinary person to support the success of our well established residential rehab service. Your experience should include:

  • SVQ level 4 or above compliant or equivalent qualification, or completion/willingness to complete an agreed number of modules in your probationary period
  • Experience of managing teams or supervising staff
  • Experience of working in a residential rehab, support service or service regulated by the Care Inspectorate
  • Excellent written and verbal communication skills
  • Experience in supporting to manage budgets
  • Actively demonstrate the values and beliefs of the organisation

Your Rewards

  • Benefits including season ticket loan, pension scheme and life assurance
  • Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
  • Continuous training and career development via PXL our dedicated learning management system
  • Access to a 24/7 Employee Assistance Programme including telephone and online access

The Role

  • You will be involved in ensuring the highest level of compliance with both internal and Care Inspectorate standards of care to ensure the service is always ready for inspection.
  • You will support the Registered Manager to lead a multidisciplinary team to deliver outcomes agreed by the Head of Operations and in line with the Phoenix Futures and Scottish Government KPIs.
  • You will find innovative ways to support people in their recovery while ensuring your service delivers evidence-based practice.
  • With the support of the Registered Manager, you will be the lead in delivering a programme tailored to the Therapeutic Community model.
  • Your role will require you to maintain and improve business relationships, support to manage budgets including the financial viability of the service in line with budget management policy.
  • You will be responsible for the external reputation of the service and be an ambassador for the wider organisation.
  • You will be a positive, innovative and motivational leader who will work collaboratively as part of the Scotland Management Team to support Phoenix Futures Scotland Residential targets. As well as being able to support and ensure occupancy targets are met and compliance with budgeting and financial policy and procedures.

The Service

Phoenix Futures’ Scottish Residential Service offers a drug and alcohol free environment with structured support for people 18 years of age or over who are looking to address their problematic drug and/or alcohol use and improve their mental health. We have been successfully supporting people to achieve long term recovery for more than 30 years in Scotland and for over 50 years across the wider UK. We offer programmes of both 3 and 6 months in length based on the need of the individual. The spacious service provides for 31 residents who are supported through the evidence-based Therapeutic Community model. The service is based in a modern, newly refurbished centre, with excellent links to the city centre and a wide range of off-site activities available through our network of partnerships.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Application notes

For further information and to apply, please visit our website.