Thenue Housing Association has approximately 75 staff and provides high quality housing with a stock base of approximately 3,000 properties in our six main communities as well as 21 supported accommodation projects, mainly located in Glasgow. We also provide a factoring service to over 800 owners within our communities.

Our Property Services Department is responsible for the Asset Management and Development functions of the association. We are seeking an experienced and highly motivated individual to provide a full administrative support to the Property Services Team. Working with the Property Services Manager, you would be responsible for implementing the annual gas & electrical safety programme for all properties, maintaining good records for compliance and be the first point of contact for tenant queries in relation to both major repair and cyclical maintenance contracts.

You will be based in our registered office, 423 London Road, but we also operate a hybrid model of working (a mixture of home and office working) together with a Flexible First approach.

You will be responsible to the Property Services Manager (Assets) who along with other members of the Property Services team will provide support during the period of training and when carrying out the role.

You will work with other members of the Property Services team to ensure delivery of a first-class service. Experience in providing front-line services to customers and a housing management background would be advantageous but not essential as full training will be given.

The ideal candidate will have excellent communication and customer service skills, be prepared to put the customer first and go the extra mile. You will have the ability to work as part of a team and on your own initiative as well as the ability to prioritise your workload.

Thenue is a customer-focused, caring organisation offering flexible/hybrid working. We care about our people, our organisation, our tenants and customers, our communities, and our partners. As an Project Assistant, you will embrace our organisation’s culture and values, ensuring they are visible, embedded, and upheld. We aim to be the best we can be.

In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays pro-rata. There are an additional 4 days leave through our Hybrid and Flexible First Working Policy pro-rata.

A Basic Disclosure check will be required for this post.

Thenue aims to be an equal opportunities employer.

Glasgow Care & Repair is a city wide service managed by Southside Housing Association. These posts offer an opportunity to be part of a highly motivated, forward thinking team making a positive difference to people’s lives.

We wish to recruit full time and part time Client Service Advisors to our growing team as we continue to develop and deliver services to a wider range of customers.

The service provides general advice, information and support to older people and people with disabilities living throughout Glasgow. The Client Service Advisor will be the first point of contact for clients, carers and professional agencies, arrange appointments for the Handypersons to visit service users and make referrals to the Care and Repair Technical Advisors as well as recording and updating information systems.

The successful applicants will be passionate about delivering excellent customer service, have a professional telephone manner and have experience of working in a busy environment in a customer focused / service role. Applicants will have a SVQ Level 3 / HNC in Business Administration or equivalent qualification or qualified by significant relevant experience.

We are looking for an experienced individual to fill an exciting role within our Property Services Team.

We require a Property Investment Assistant (Compliance) to co-ordinate Tenant Health and Safety compliance tasks for all Cairn stock in “The Big 6” areas of compliance (gas, electrical, asbestos, lifts, fire safety and water hygiene). To provide an efficient and effective customer care and administration support to the Compliance Team within the Property Services Team. Liaise with customers in a helpful and friendly manner ensuring a high level of customer satisfaction and provide support for the Customer Services and Cairn Connect teams where required.

The successful applicant should hold recognised Administration/Repairs qualifications or 2 years’ experience working in an admin role within repairs and maintenance and also be competent in the use of Microsoft Office 365 applications Excel, Word and Power Point.

A Basic Disclosure Scotland Scheme check is required for this post.

We are looking for an experienced individual to fill an exciting role within our HROD Team.

Cairn Housing Group require a HR Assistant to provide effective coordination on a wide range of generalist HR activities, to support the HR function in delivering the service within agreed SLA’s, delivering excellent customer service as the first point of contact in HR and offer first line advice to employees and external customers on relevant policies and procedures to ensure a consistent and compliant service.

The HR Assistant plays a pivotal role in the delivery of an excellent HR support and advisory service to support the HR function in delivering the service within agreed SLA’s, in alignment with our vision, values and business requirements.

The successful applicant should have 2 years’ experience in an HR environment, preferably within a similar role and substantial experience of working in an administration-based role.

A Basic Disclosure Scotland check is required for this post.