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Welfare Rights Adviser

  • Full time
  • £25,500 – £27,000
  • Hybrid: Glasgow
  • Closing 14th October 2024


  • Advertised from 30th September 2024
  • Salary commensurate with experience. 32 hours per week (4-day working week). Flexible, hybrid working is standard

Role

About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981.

Our mission is to tackle poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation providing holistic support to local people. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

We are looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice service to the public. This position is based at Glasgow North West Citizens Advice Bureau in Maryhill, with a requirement for occasional outreachs conducted across the northwest of Glasgow.

Working to high standards, the successful candidate will be a self-motivated, enthusiastic team member with excellent interpersonal skills that can play a key role in the delivery of our holistic advice service. Demonstrating a commitment to the aims, principles and ethos of the CAB service, the individual will be supported to make a meaningful difference to our community.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification. Completion of the completion of Citizens Advice Bureau Adviser Training Programme would be advantageous but is not essential as full training will be given.

Employee benefits

Glasgow North West CAB offers excellent terms and conditions, including a 4 day working week, up to 9 weeks annual leave and a pension scheme with a 6% employer contribution. Glasgow North West CAB is an inclusive employer offering family friendly flexible working arrangements where appropriate.

Glasgow North West Citizens Advice Bureau is an equal opportunities employer.

Application notes

How to apply

To apply, please complete application form and return to recruitment@gnwcab.org.uk

Please note that we will not be accepting CVs for this position.

Please note that this post is subject to a satisfactory PVG check.

Equality & diversity monitoring

To help us monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to: recruitment@gnwcab.org.uk

About the employer

GNWCAB is committed to equal opportunities both in service provision and employment.

Glasgow North West CAB

Charity number: SC005641

Company ref: SC202642

Citizens Advice Bureau are independent and innovative advice organisation providing holistic advice and support to local people.


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