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Street Outreach Team - Support Worker

  • Full time
  • £23,400 – £25,094
  • On site: Glasgow
  • Closing 25th October 2024


  • Advertised from 27th September 2024
  • Hours per week: 37.5

Role

About Simon Community Scotland

People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We’re here to provide consistent, friendly and informed support so that people can explore options and take ‘the next step’ towards a positive future. We welcome people with a wide range of skills and experiences to our team – including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday-leadership, humour and a ‘can do’ spirit. We want to make it easy, make it right, and make it happen – not only for the people we support, but also for each other. Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. This is how we roll. We want people who share these values to join us and become a part of the Simon Community Scotland family.

Job Summary

The Simon Community is Scotland's leading homeless charity. We are creative and innovative. We get things done with care and compassion that make a difference to our community, being true to our values. We are a community of staff, volunteers and the people that we support.

We are looking for someone who is passionate about changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma. They often engage in risk taking behaviours that put their physical and mental health, and their lives at risk. Despite the challenges they face they have incredible resilience, survival skills and a wicked sense of humour. They know what a good, and not so good service looks like.

Job Role

Working in pairs and supported by a team of volunteers, our RSVP Street Outreach Team has a 365 day presence across Glasgow City Centre. The team provides practical and emotional support to people who are currently or are at risk of sleeping rough in Glasgow including those who are/have been subject to immigration control. This includes refused asylum seekers, people awaiting settlement under the EUSS, and recently granted refugees.

We support people to access accommodation, engage with health and wellbeing services as well as a wide range of support services.

The team work to establish and maintain effective professional relationships with a range of external partners (local authorities, support providers, emergency services, the home office etc) to ensure the support we provide is co-ordinated and minimises the number of nights an individual sleeps rough.

We adopt a harm reduction approach in our practice and an element of this includes providing harm reduction equipment, advice and Naloxone. Full training is provided.

This service primarily engages with people in Glasgow City Centre, however, we also support people in the South and West of the City. We are supported by our volunteer led StreetCycles Service to engage with and support these individuals.

The 3 teams within RSVP (The Access HUB, Street Outreach Team & Intensive Outreach Support Service) work closely together to provide joined-up, cohesive support for the Individuals we support. These roles require the flexibility to work across all RSVP services if necessary and availability to work shifts 7 days per week, 365 days per year.

These roles also require a level of visibility, promotion of Simon Community Scotland, interaction with members of the public and the ability to walk a number of miles in all weather conditions.

Application notes