Care Support Scotland

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services.

Why work with us?

We have the following benefits to help attract and retain the best talent, ensuring we provide high quality care to those we support, this includes:

• 6% employer pension contribution
• Death in benefit cover (2 times salary)
• Enhanced Sick Pay
• Fully funded qualifications
• Career development and progression opportunities

Who we are looking for:

Are you passionate about making a difference in the lives of others through Positive Behaviour Support and Trauma-Informed Practice? Care Support Scotland is looking for a dynamic individual with a proven track record in social care to lead and inspire our team.

The ideal candidate will have prior experience as a registered manager of an adult social care service, along with expertise in staff management and service development. Strong ICT skills and the ability to articulate and implement service improvements are essential.

Join us in our commitment to promoting equality, diversity, and inclusion. We seek someone dedicated to our mission and values, who can bring innovative ideas for service delivery, staff development, and business development. If you have the experience and drive to support and expertly supervise our talented team while enhancing service delivery, we want to hear from you. Be a part of something meaningful and help us grow and develop our services to better serve our community across Edinburgh and the Lothians.

Responsibilities of the Service Manager include:

(please read the full job description attached for more information on the role)

Service Delivery

• Offer and maintain a comprehensive, procedurally correct, high standard and forward-thinking service, which meets health and social care standards requirements; Provide vision, creativity and a multi-disciplinary approach to service delivery. Manage the selection process for all applicants, supervise the management of each tenancy support / care package’s delivery ensuring collaboration with all relevant parties and facilitate regular reviews;

Service Management

• In collaboration with finance team, ensure the Service’s invoice management is timeous and effective. Ensure all support delivery provided by staff, including direct support, indirect support, group work, cancelled support, travel, third party notes and telephone calls is accounted for administratively and systematically. Ensure the provision of support is monitored, analysed and reported on a weekly basis, and that any contract variations are reported timeously.

Participation and Integration

• Facilitate the people you support lifestyle choices, rights and communication needs. Develop participatory methods to enable the opportunity for people we support to be involved in the overview, development, and evaluation of their Service and Care Support Scotland. Enable access to independent advocates

Service Development

• Develop services in partnership with the Developments Team by pursuing local growth through Spot Purchase of non-core care at home and supporting people, trusts / grants or block grant. Support and lead key elements of service development, this could include the opening of new services, or the expansion of current services.

Staff Management

• Manage, lead and motivate staff by ensuring an innovative and dynamic support service; Work in partnership with People and Culture to ensure best practice in the application of people policies and in leadership add management. Facilitate training that is either statutorily required or required to ensure the positive development of staff.

Essential Skills and Attributes:

• A relevant practice qualification (at least SCQF level 9 or above) recognised by the SSSC, in the category of managers of a Housing Support Service
• A relevant management qualification (SCQF level 9 or 10) recognised by the SSSC, in the category of managers of a Housing Support Service.

Additional Notes:

Shift work, weekend work and sleepovers may be a requirement of this role, sleepovers attract an additional payment. Flexible working arrangements are also available. These can be discussed at your interview.

PVG scheme membership and SSSC registration are requirements of this post.

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working with us, you can start your day knowing what you do really does make a difference!

Our Innovation and Improvement Team oversees a range of our quality processes, evaluation systems and practice and learning and development. We’re looking for a Quality and Improvement Manager to join our team consisting of:

Head of Innovation and Improvement

Practice Development Manager

Learning and Development Manager

Impact and Evaluation Lead

If you are looking for a new challenge, then Penumbra may be for you.

Penumbra is one of Scotland’s leading mental health charities, providing a wide range of community based and recovery focussed mental health services. We’re proud pioneers in the peer movement, with 27% of our colleagues employed in peer support roles. Our creative and forward-thinking approach to mental health recovery has earned us the reputation as a key influencer in public campaigning, policy and practice, and a highly respected provider of high quality and innovative mental health recovery services.

As our Quality and Improvement Manager, you will support our services to gather the data and evidence they need to understand both areas of strength, and of challenges, and to create development plans based on this evidence. A key focus will be leading and managing our Quality Assurance Framework. Substantially revised and relaunched in 2023 with a brand new digital resource, this approach allows our services to self-assess against our strategic priorities and core quality areas, combined with objective review by the Quality and Improvement Manager. Other key responsibilities are the oversight of our operational policies and acting as Penumbra’s Data Protection Officer.

You truly will have the ability to influence what we do, developing and implementing your ideas to demonstrate what you can achieve, which will make a difference to the people we support.

As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Are you an enthusiastic and inspiring Manager who would be excited to lead our FareShare team into its next phase?

Are you looking for a role where every day is different and you lead a team who make a real difference to people’s lives?

Would you like to work with others to create a thriving working environment that connects people to each other, good nutritional food and community?

If so, this may be the perfect opportunity for you!

About the service

Cyrenians values food beyond its role as fuel, it also sustains our mental and emotional health and plays a central role in nurturing connection within communities. This is the basis of our FareShare social enterprise. Our FareShare Central and South-East Scotland depot provides opportunities for people and organisations to access food, improve their health and wellbeing, and to develop skills and confidence.

About the post

This is an exciting opportunity to lead the FareShare Depot into the next phase of its journey. We will be moving to a larger 15,000 sq ft premises where our ambition is to distribute more fit for purpose surplus food to more organisations who work with people experiencing food poverty and food insecurity.

This role will lead on the management and development of the Depot, including our big move. It has responsibility for all delivery and the site itself, as well as ensuring it is managed in line with the organisation’s vision and strategic aims.

About you

You will be a values-led, experienced manager with a balance of excellent leadership skills and strong knowledge of logistics and warehousing.

Your project and financial management skills will be invaluable in driving our depot move forward efficiently, and your pragmatic attitude will be key to solving any problems we encounter on the way.

How we’ll support you

We’ll empower you to work independently, with a supportive senior manager, and experienced property team. We will encourage you to use your creativity to manage the FareShare Depot, innovate new activities and learn on the job.

You will have access to wider Cyrenians support, including our learning and development programme, managers’ network, and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.

Read more aboutour impactandour values.

About the organisation

Pregnancy Counselling and Care (Scotland) is a small Edinburgh-based charity that supports families and individuals during pregnancy and early parenthood, or at times of loss, by providing practical and emotional support.

Our Vision:Nobody is left alone to struggle with pregnancy, loss or early parenthood

Our Mission:To support families and individuals during pregnancy and early parenthood, or at times of loss, by providing practical and emotional support

Our Objectives:

This is done through the delivery of two services:

• Our Counselling Service - providing professional counselling to anyone who is struggling as a result of pregnancy, childbirth, baby loss, miscarriage, termination, stillbirth or infertility
• Our Baby Bank – that supplies baby equipment, clothes and toys to families experiencing poverty

Our Values:

• Respect/ Compassion
• Inclusiveness/Diversity
• Collaboration/Connected
• Dependability/Flexibility

About The Role

The Counselling Lead is a part time role (21 hours/week), based in a hybrid fashion from home and the Baby Bank in the Gyle Shopping Centre, as well as the current counselling rooms in the Gyle and Dialogue and Space in the east of the city.

The Counselling Lead will manage the counselling service, and line manage the counselling team of 10 counsellors including both qualified practitioners and trainees. The Counselling Lead will manage the waiting list, allocating them to counsellors appropriate to each client’s needs. They will also contribute to the furtherance of our strategic priorities in respect of the counselling service:

1. To increase capacity of our Baby Bank and our Counselling Service
2. To improve awareness of all our services and their impact on individuals and families
3. To improve the quality of the services we provide

There is a possibility of extension beyond May 2025, on a job share basis with the current post holder returning from maternity leave.

Job Description

• Provide leadership and line management to our counselling team made up of sessional senior counsellors, volunteer and trainee counsellors
• Manage the waitlist, contact referrals coming in and liaise with counselling team to allocate initial assessments and first appointments
• Hold day to day responsibility for child and adult protection concerns within the service with support from Operations Manager
• Support counsellors in their work with client via line management supervision and regular check ins
• Provide in-person support for placement counsellors at both counselling venues when required
• Recruit senior counsellors when required, and placement counsellors on an ongoing annual cycle
• Provide comprehensive training and induction for all new counsellors
• Review counselling policies and procedures, ensuring child and adult protection procedures are followed and service remain in line with COSCA standards
• Oversee the use of Bacpac (client management software) by all counsellors
• Collate statistics from Bacpac and other client feedback routes to report against KPIs
• Liaise with other referral organisations and other agencies to build up partnerships
• Promote the counselling service through awareness campaigns and creation of resources for referrers and key audiences
• Ensure counselling premises are suitable for the needs of the service and maintain relationships with in-person space providers
• Contribute to the operational and strategic development of the counselling service
• Work as a team with all the staff, contributing to team meetings and discussions
• Provide regular reports to Board, liaise with fundraiser and Board members as required
• Liaise with Operations Manager and Baby Bank Development Workers to respond to the needs of the charity
• Oversee PVG applications for the service

Person Specification

Required:

• Fully qualified counsellor with a minimum of 200 hours of client work
• Full membership to COSCA or BACP or other recognised governing body
• Willingness to work to COSCA Statement of Ethics and Code of Practice
• Current PVG membership or willingness to join the PVG scheme
• Experience in
  • Handling child and adult protection concerns and disclosures
  • Providing online and in person counselling
• Excellent verbal and written communications skills
• A proactive and positive approach to problem-solving
• Ability to work effectively, both independently and as part of a team
• Flexibility regarding specific hours worked, and attitude to activities undertaken
• A passion to support others experiencing difficulties in their lives

Preferred:

• Experience of line management supervision, preferably in a counselling context
• Clinical supervisor qualification
• Counselling experience and / or knowledge of pregnancy and early parenting-related issues