Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being,
feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting
difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and
witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,
confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and
respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by
crime receive high quality support that will help them to recover from their experiences. All our work is guided
and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible;
person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the
time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous
recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator, (up to 12 month Fixed-term contract)
working 28 hours per week. Work pattern: Monday - Friday between 8AM - 8PM & Saturday 10AM - 4PM
Primary location: Glasgow, however you will be expected to cover all areas of the locality
Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s
local service development and delivery plan is being implemented within your geographical area(s). Service
delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning
their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of
crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services,
including recruitment, induction, learning and development, ongoing performance management and support.
Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor
that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for
you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and can evidence of continuing professional
development, effective leadership style, able to build confidence, motivate and improve performance with a clean
full driver licence. Analytical skills, must be able to understand, collect, analyse, report and present data.
The ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the
voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as
required.
Further details of this role are available in the job description: Support Co-ordinator - Glasgow - Victim Support Scotland
Please note - This post will be subject to a satisfactory PVG check
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual
leave package of 39 days (Pro-rata), but you will also have access to our free health cash plan which includes
cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP,
counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition
we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting
employee development is important to us and we offer comprehensive learning and development opportunities.