Notes: You will be required to travel Scotland-wide, with potential overnight stays aware from home with expenses paid.

Includem is looking for Community Youth & Family Support Workers to join our Includem Response Team working in Scotland Central Belt to support children, young people, and families, when they need it most.

You will manage your own caseload ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and the organisations model of support.

You will be expected to actively demonstrate leadership and ownership over effective service delivery to young people, by managing their outcomes through use of line managers, colleagues, and organisational tools, processes, policies and procedures.

Key responsibilities will include:

• Build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
• Explore values and attitudes with young people in a supportive manner.
• Ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
• Actively participate in the delivery of the Helpline evening and night service so support is available 24/7.
• To support with crisis management and generate solutions for young people and families.
• To build relationships with Local Authorities with varying demands and priorities.
• To ensure support is delivered in line with organisations Policies Procedures, SSSC Codes of Practice & National Guidelines.

A full job description you can find on our website: includem.org/careers

About you

As a Community Youth & Family Support worker, you will have experience of working with young people and engaging vulnerable young people and families who are likely to have faced challenging life circumstances.

You will also have:

• Experience of effectively engaging vulnerable young people and families.
• Experience of managing caseloads and influencing decision making.
• Experience of responding to difficult circumstances where people may be in crisis or engaged in risk taking behaviour.
• Able to provide emotional, practical and social support to young people and families.
• Excellent communication skills, both written and verbal.
• Able to routinely evidence practice, including completion of formal reports.
• Reliable and committed to deliver the relationship-based model of intervention.

A UK driving license is an essential requirement to the role. Ideally it would be if you live in the central belt, but not mandatory.

If you would like further information about the role, please call Recruitment on 01414270523

Includem is recruiting for a Family Support Worker to join our service providing Targeted Family Support in Aberdeen. Applicants should demonstrate skills in delivering support through an early intervention model supporting families in their communities. In addition this service will also support young people who are in conflict with the law. Applicants should demonstrate skills in supporting diversion from prosecution and demonstrate knowledge of court processes.

Take a peek at the job description on our website: Family Support Worker - Targeted Family Support in Aberdeen - Includem.

Looking for a new challenge? We want to hear from you!

Includem is committed to developing employees and will help you to achieve the relevant qualifications required to carry out the role. These qualifications will be fully funded by includem. The successful candidate should have a full driver’s license and access to a car.

Additional Information

· You must have a valid driving license and access to a roadworthy vehicle

· Be available between 8am and 10pm

· Be flexible to work weekends

· Have minimum of 2 years Social Care work experience

Benefits for our employees:

· 28 days annual leave, increasing to 31 days with 5 years’ service

· 9 public holidays

· Employee Assistance Programme

· Counselling service

· Family friendly leave

· Access to Blue Light Discount Card

Do you want to front an amazing team and the delivery of services health and care services which make a difference to the lives of people across the North and North East of Scotland?

This could be the role for you. We have a fantastic opportunity for a people leader, ideally with regulated service experience, to join our Health and Care team as a Health Operations Manager.

What does a day in the life of Health Operations Manager look like?

• You will guide the local management team producing a range of health and care services.
• You will also be a key part of our national leadership team. Here you will drive growth and development of our services so we can meet reach more people with greater impact across Scotland. This should help us to increase our reach of care and support to vulnerable people. Thus, enhancing the reputation and influence of British Red Cross in this field.
• You will oversee and lead the day-to-day function of all aspects of the British Red Cross Health and Care Services. This will include leading, managing and developing a service delivery team of staff and volunteers. These services focus on supporting people to get home from hospital and on enabling them to live freely at home. Ultimately preventing admission or readmission and tackling social seclusion.
• You will be a key strategic point of engagement with local stakeholders (including commissioners). You will be responsible for meeting our contractual obligations, including quality, KPIs and financial performance. You will also work closely with our business development team to develop opportunities across Scotland.

To be a successful Health Operations Manager, you’ll need:

• Experience of successful operational management of health / social care-related services. Ensuring regulated activities meet the required standards.
• Experience of developing services with NHS or Local Government partners and achieving agreed outcomes.
• Public speaking and presentation skills. Influencing people and making an impact with your message.
• IT literate. Experience of using Microsoft email, word processing and spreadsheet packages.
• Demonstrable experience of managing staff, volunteers, and projects.
• An awareness of the needs of vulnerable people, with the ability to improve the services we provide for them.
• Budgeting and financial management experience.
• Organisational skills and the ability to manage a demanding workload.
• Able to work and travel extensively throughout the North East & East of Scotland on a regular basis as appropriate, and more widely in Scotland as required.

In return for your commitment and expertise, you’ll get:

• Holidays –You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.
• Pension scheme – We offer up to 6% contributory pension.
• Flexible working – We will do what we can to make sure you work in a way that suits you.
• Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
• Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
• Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
• Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.
• Cycle2Work – The cycle to work scheme enables you to lease a bicycle.
• Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.