Are you interested in travel health? Are you looking for an opportunity to use your administration and customer service skills in a friendly small team environment? Would you like to join Scotland’s leading provider of medical, psychological and travel health support and contribute to the preventative health care of those committed to making a positive difference in the world and travelling overseas for work or leisure?

If so, this may be an ideal opportunity for you!

About HealthLink360

Founded in 1983, HealthLink360 is a Scottish charity and Scotland’s leading provider of medical, psychological and travel health support to mission and aid agency workers and volunteers who undertake overseas work in challenging and often hostile environments; as well as those who work within the UK. Delivered with care and empathy, we provide health and resilience support at every stage of an individual’s mission, journey or assignment and our vision is for a flourishing and effective global caring community who are making a positive difference in the world.

Our travel clinic is based at Carberry near Edinburgh and is open 3 days per week (currently Tuesday, Wednesday, Friday). Regulated by Healthcare Improvement Scotland, we provide individual tailored travel health consultations, travel health advice and vaccinations to clients travelling for both work and leisure. Our clients consist of mission and humanitarian agencies and their personnel, GAP year organisations, those in church leadership, families, young people as well as members of the general public.

You can read more about us on our website at healthlink360.org

About the role

We’re looking for a new Travel Clinic Administrator to join our team. The role, which is based in our Carberry travel clinic will see you handling all stages of a client’s booking – from responding to an initial enquiry, arranging clinic appointments through to invoicing and taking payments. Additional responsibilities include liaison with agency and corporate clients, ordering of clinic supplies and ensuring client records on our clinical software. A strong candidate will have opportunity to take on additional responsibilities and to develop within the role.

Bringing demonstrable previous relevant experience, you’ll have excellent communication skills and will be excited to contribute to HealthLink360’s vision and mission. Computer literacy is essential and you’ll be able to work on your own initiative without close supervision, as part of a small team. You’ll be self-motivated and innovative, will have attention to detail and good organisational and time-management skills. And of course, you’ll be willing to work under our Christian ethos and values of care, compassion, stewardship, service and respect.

A job description and person specification are available via: healthlink360.org/vacancies

Why work at HealthLink360?

• We offer a friendly working environment, a competitive level of pay (from circa £24,000 full time equivalent according to skills and experience) and an interesting and varied role.
• You’ll join the small but dedicated team of this not for profit organisation with a clear ethos and over 40 years’ experience.
• We are situated in the beautiful grounds of Carberry Tower just outside Musselburgh, Edinburgh (so own transport is helpful).

Are you passionate about being part of an organisation where your work has meaningful impact on delivering vital health services to local people facing entrenched multiple deprivation?

The Health Agency (THA) is a leading community-based organisation providing services within the integrated Health and Social Care Healthy Living Centre in Wester Hailes. Set up in 1999, it aims to make a positive and meaningful impact on the physical and mental health and wellbeing of those who live within the local community.

The Health Agency does this through the rich provision of community services covering;

• Mental Health support through Counselling delivered by qualified and trainee therapists
• Support services to those affected by cancer and long-term conditions such as COPD and long COVID. Services are also provided to relatives, carers, and friends of anyone who has received a diagnosis, and anyone bereaved due to cancer
• Food insecurity and the health inequalities that prevent people from getting access to quality, affordable, healthy food
• Physical activity and maintaining a healthy diet long term.
• Community groups for carers, women and more
• Complementary therapy services
• A community gardening group

We are seeking a talented Mental Health professional to fill a permanent role part time role as a Mental Health Co-ordinator. This role reports to the CEO and works as part of a team delivering exceptional standards of critical services across multiple programs to the local community in Wester Hailes.

Key Responsibilities

Recruitment, Development & Performance:

• Initiate and progress regular trainee intakes to ensure the provision of services across all therapies from counselling to complimentary and more. This includes selecting for interview, interviewing and induction activity.
• Support with broader THA role recruitment activity and induction of new employees.
• Assist in the management of any flexible support team resource, in relation to work tasks, attendance, identification of training needs and day to day supervision.

Operational Co-ordination & Administration:

• Collaborate with CEO for THA and undertake activities as agreed with them to ensure THA services are delivered to an exceptional and compliant operational standard.
• Support each Service Manager to schedule and co-ordinate THA employees, sessional workers and volunteer capacity across all agency provided services.
• Perform all necessary operational tasks of a placement provider, including completing and ensuring all placement paperwork and record keeping is fully compliant and of a high standard.
• Develop and progress projects as required. In addition, assist in the monitoring, tracking and administrative tasks associated with projects underway within THA service teams.
• Responsible for gathering all counselling related paperwork/records, information is completed accurately, entered the appropriate THA system, and maintained on an ongoing basis.
• Ensure that relevant data and reporting requirements relating to services such as counselling, CORE scores and evaluation are collated and shared with the CEO and the Board.

Safeguarding

• Provide safeguarding rota cover as part of a small safeguarding team and in line with the THA Safeguarding policy to those providing individual counselling, group counselling or other relevant services.
• Provide operational support to a team of mental health practitioners providing therapeutic, emotional, and practical support.

Relationship Management and Service Partner Integration

• Work collaboratively with statutory services such as NHS specialist mental health services and GP’s, to ensure that joined-up, integrated support experience is offered to all THA service users
• Build co-operative and beneficial relationships, develop networks and promotes partnership working with local community members, groups and wider with session providers, agencies, funders, and local authorities.
• Develop relationships with academic institutions and promote The Health Agency as a placement provider to trainees looking to carry out clinical hours as part of their counselling courses.

About You

The ideal candidate will have:

• Diploma in Counselling such as; person centred counselling, CBT or an equivalent qualification is essential. Ideally the qualification would be accredited by BACP or BABCP or COSCA,
• PVG Scheme Membership
• Experience of a person-centred approach to mental health support
• Experience of taking a lead role in the planning and delivery of mental health support and recovery
• Understanding of health & safety requirements and safeguarding needs for a counselling service and those delivering counselling services
• A solid working understanding of the challenges faced by people living in areas of multiple deprivation
• Exceptional communication and interpersonal skills, with the ability to engage and influence e a wide range of stakeholders.
• Good working knowledge of Microsoft Office applications and email.
• Right To Work in the UK

What We Offer

• A unique opportunity to be part a respected and impactful organization.
• The chance to make a real difference to the lives of individuals and communities in Wester Hailes.
• A base salary between £25 – 29k per annum (prorated) plus 3% contribution to NEST pension scheme with an employee contribution of 5% required.
• Working hours: 21-24 hours per week over Tuesday, Wednesday and Thursday based at The Living Well Centre in Wester Hailes. Some occasional evening or weekend working may be required.

The Trust

Lanarkshire Cancer Care Trust is a local charity helping cancer patients from all over Lanarkshire by giving them free transport to and from their much-needed hospital and clinic cancer treatments. Our service, which has been running for more than 30 years, is delivered by more than 100 Volunteer Drivers who give their vehicle and time free-of-charge, and we in turn repay them their motoring expenses at a rate of 45p per mile.

The Role

The Fundraiser will play a key role in developing and maintaining relationships with our supporters. We are looking for someone with great people skills, as well as drive, initiative, and determination. You will be diligent and accurate, as well as having a dynamic approach to your work. You will be a natural problem-solver, always looking to improve upon current processes to ensure efficiency.

Responsibilities:

• Assist with, and develop, fundraising events, campaigns and initiatives to engage the Lanarkshire Community and raise awareness of our service.
• Take responsibility to maintain and expand our collection can base, which is currently available in over 200 businesses throughout Lanarkshire.
• Create fundraising materials, including grant proposals.
• Work with other experienced staff members on project funding initiatives.
• Attend networking events to promote our service and fundraising initiatives.

Qualifications:

• Drivers Licence and own vehicle is essential
• You will have excellent interpersonal and communication skills.
• Solid organisational skills and the ability to prioritise and meet deadlines.
• Self-motivated and proactive with the ability to work independently and as part of a small team.
• Passionate about the service we deliver and the community we serve.