We are current looking for a Legacy & In Memory Manager. This is a hybrid role between home working and Scottish SPCA Headquarters in Dunfermline.

About the Scottish SPCA

As Scotland’s animal welfare charity, we have been on-hand to protect animals and prevent cruelty since 1839 – that’s over 184 years of creating a better world for all animals. We’ve grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We are Scotland’s animal champions.

What does a Legacy & In Memory Manager do?

Legacies make up circa 42% of the Scottish SPCA’s income. This role is an exciting opportunity for a creative, driven, passionate and meticulous individual to support, steward and grow our pool of legacy donors ensuring the Scottish SPCA can respond to the changing needs of animals and their owners over the next decade.

Overview of main duties and responsibilities

Leadership & Strategy

• Developing, implementing and driving forward an exciting new strategy to engage more supporters
• Provide advice, recommendations and assistance to the Senior Leadership Team on the management, administration and use of legacy income by the Scottish SPCA.
• Raise the profile of legacy and in-memory giving nationally and highlight its impact on the work of the Scottish SPCA.

Legacy Fundraising

• Discuss the value and potential of legacies left to Scottish SPCA with existing and potential new supporters on a one-to-one basis
• Develop and re-fresh the in-memory proposition at the Scottish SPCA enabling people to give on-line and in person at local centres in-memory of a loved one or loved companion animal.
• Work with colleagues to create and deliver inspiring campaigns for new and existing supporters engaging them in legacy and in-memory fundraising
• Promote a range of free Will writing offers as appropriate to supporters, staff and volunteers, with the aim of generating legacy pledges following up unrealised enquiries and generating future income.
• Plan and organise a series of Legacy Marketing in-person and virtually, annually, generating opportunities for new legacy enquiries and pledges and following up on these.
• Support with community talks where audiences fit a legacy profile.
• Engage key solicitor contacts, keeping them informed and supplied with up-to-date Scottish SPCA legacy information, visiting firm’s offices and liaising with fee earners.

Stewardship & Administration

• Develop Legacy Supporter Journeys with the Supporter Experience Manager
• Establish nurturing compassionate relationships with executors and next of kin ensuring the reputation of the Scottish SPCA is upheld and communicating and celebrating the impact of a loved one’s gift where appropriate.
• Work with colleagues in Finance and Supporter Experience to ensure a documented end to end process for the administration of legacies income and pledges
• Liaise with co-beneficiary charities building effective relationships to ensure the proper and timely receipt of funds.
• Work with our Finance team, and our solicitors (where appropriate) on the administration of complex cases including scrutiny of sales of properties and investments ensuring funds are maximised in line with the legator’s wishes.

Please see full Job Description link for more detailed information on the role.

What makes a good Legacy & In Memory Manager?

• Significant experience of administering legacies
• Experience of using a fundraising database to record legacies and in-memory income
• Experience of speaking with bereaved supporters and demonstrating compassion and sensitivity
• Experience of meeting or exceeding targets and KPIs
• Experience in organising and delivering successful events
• An excellent understanding of the legalities of the fundraising sector, particularly those that are relevant to Legacy fundraising, along with a grasp on the wider landscape of the sector.
• Ability to work independently and to manage time effectively
• Willingness to base decisions on insight and engage a diverse range of potential supporters with the Scottish SPCA

This is a permanent, full-time role within Scran Academy with the core purpose of supporting young people to gain confidence, experience and skills using food and cooking.

The successful candidate will help change the lives of young people facing exclusion by supporting them using food and cooking as a vehicle to build skills and confidence. The post holder will support young people from 11+, with core groups aged from 14+, to gain positive experiences through a blend of group work, vocational training, accreditation, 1-2-1 delivery and outcomes-driven youth work. This means that the successful candidate will be expected to inspire and be inspired by young people. Using food, cooking and the professional rigour expected in a kitchen, the post holder will design and deliver engaging sessions that give groups and individuals a strong sense of power and purpose.

The post holder will deliver across programmes within Scran, and will report to the CEO with oversight from both the Academy Programme Lead and the Food and Learning Manager.

A typical week would support delivery in various locations: Mondays, Fridays, and occasional weekends will flexibly support our catering and outreach programmes, either at our café site in Comely Bank, or at various locations from our famous food truck, the Scran Van. Tuesdays, Wednesdays and Thursdays will be dedicated to co-delivering our Academy and Tutoring programmes in our site at the Gyle.

A full driving license for manual vehicles is essential for this role.

We are an organisation committed to the welfare and safety of young people. The Youth Development Food Worker will ensure child protection and safeguarding is upheld across the organisation.

We are a youth-led organisation. Young people come to us to learn in a bespoke way. They set their own outcomes and goals, and co-design the nature of the programme accordingly. This means both relationship-building and record-keeping are absolutely central to the role. The post holder will be expected to compassionately support young people to step outside their comfort zones and encourage them to develop positive growth mindsets.

We are an independent SQA centre, allowing us to offer young people the opportunity to gain qualifications outside of the classroom. The post holder will help design and deliver exciting, experiential learning sessions that maximise positive impact for young people. They will also proactively engage in all necessary compliance and training required for the SQA, and ensure continuous capture and celebration of young people’s progress.

Our success is underpinned by our catering social enterprise, and we provide real-life work experience and confidence-boosting opportunities that shift power dynamics, create trust through responsibility, and establish pride and a positive regard for work. The Youth Development Food Worker will facilitate to ensure young people are engaged with opportunities across our organisation.

It is expected that the successful candidate will demonstrate a commitment to excellence in all aspects of the job.

This role embodies our values: We Love, We Trust, We Unite and We Lead:

We Love – the successful candidate will nurture young people. They will care deeply and see all behaviour as communication that deserves a dignified response. They will be non-judgemental and take a trauma-informed approach.

We Trust – the successful candidate will believe in the potential of young people. They will trust them to be the expert of their own life and circumstance. They will support young people to take responsible steps in learning, work and life.

We Unite – the successful candidate will courageously bring young people together. They will aim to create safe spaces where stepping outside comfort zones is supported and encouraged.

We Lead – the successful candidate will see all young people as leaders in their own lives. They will be ready to both lead and be led by young people. They will listen and provide a platform for young people to lead their learning and thrive.

Victim Support Scotland – Empowering People Affected by Crime.

Do you want to work with an organisation that makes a difference to the lives of people affected by crime? We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What you’ll need to be successful

The postholder will be the volunteering team lead on the strategic and cross-organisational approach to volunteer communications and engagement, ensuring our volunteers feel connected and committed to Victim Support Scotland and have the information and updates they need to carry out their roles. This involves acting as a source of expertise around volunteer communications and engagement and being a key enabler of engagement initiatives. For example, the postholder will keep up to date with innovative practice around volunteer engagement and retention, making recommendations to colleagues about new approaches, driving forward key programmes and projects such as Volunteers’ Week and advising and empowering colleagues and stakeholders to value and recognise volunteers. Alongside these responsibilities, the postholder will work closely with other members of the volunteering team on shared ongoing responsibilities within the team. These include the delivery of our volunteering strategy, the recruitment and induction of volunteers, and supporting the onboarding and offboarding of volunteers.

Further details of this role are available in the job description - Volunteer Co-ordinator – Communications and Engagement Lead - Victim Support Scotland

What we offer

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union.

Victim Support Scotland – Empowering People Affected by Crime.

Do you want to work with an organisation that makes a difference to the lives of people affected by crime? We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What you’ll need to be successful

The ideal candidate will be used to working independently as well as part of a team and be able to demonstrate experience of managing a challenging workload in a busy environment to meet deadlines. The postholder will be the volunteering team lead on a people driven, strategic and cross-organisational approach to learning and development for both our volunteers and volunteer line managers. This role ensures that VSS volunteers and the staff who manage and support them have the skills and knowledge they need to carry out their roles. Acting as a source of expertise, the postholder will be up to date with current theories and practice relating to learning and development. They will drive forward key programmes such as a review of our learning and development offer for volunteers, contribute to the delivery of VSS current volunteer learning and development programme and advise and support colleagues and stakeholders around learning. Alongside these responsibilities, the postholder will work closely with other members of the volunteering team on shared ongoing responsibilities within the team. These include the delivery of our volunteering strategy, the recruitment and induction of volunteers, and supporting the onboarding and offboarding of volunteers.

Further details of this role are available in the job description - Volunteer Co-ordinator – Learning and Development Lead - Victim Support Scotland

Please note - This post will be subject to a satisfactory Basic Disclosure Scotland check.

What we offer

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union.