Top job! Operations Manager- Falkirk, Forth Valley
- Full time
- £41,148 – £48,905
- On site: Falkirk, Forth Valley
- Closing 9th September 2024
- Advertised from 26th August 2024
Role
An exciting opportunity has arisen for an experienced Operations manager in Carr Gomm (due to the retirement of the current post holder), primarily based in our Falkirk office in Forth Valley.
This role would suit an experienced, values-oriented, person-centered social care professional. With a desire to lead teams working to support adults with learning and physical disabilities, you will be familiar with the complex challenges that people can face, with a determination to support people to live full, meaningful lives.
The role:
As an operations manager, you will be working closely with the Local Management Team – a brilliant team of experienced, social care managers. With the ability to manage your own diary and work routines you will thrive in roles with a good degree of autonomy, within clearly defined values and strategic objectives. You will be working within a busy and dynamic locality, which requires the flexibility to be responsive to the ever-changing environment. Contributing to the strategic management of Carr Gomm, you will have an appreciation of organisational values while developing a greater understanding of the organisational goals and objectives both for the people we support and all colleagues.
Excellent communication skills are crucial as a key contact for our internal and external partners. This role requires strong leadership and the passion to drive the locality towards achieving Carr Gomm’s strategic objectives.
This is a dynamic role in which you will never settle for ‘good enough’ but will always prioritize effectively in an ever-changing environment. You will appreciate that there is always capacity to innovate, improve, develop and stretch targets in the pursuit of a more equitable society in which people can lead full and positive lives as active citizens.
Reporting to the Senior Operations Manager, the Operations Manager is a key role for the success and development of the locality.
Success in this role includes, but is not limited to:
- Being the lead contact with local authority commissioners and regulators as a registered manager for the services.
- Maintaining excellent links with other health and social work and social care professionals.
- Participate in the strategic management of the organisation through formal groups; taking a lead on specific issues as and when required.
- Maintaining an overview of risk management for the organisation and services, and to take appropriate action to manage and minimize risks.
- Supporting Service Managers to develop services in line with Carr Gomm’s strategy, including the consideration of alternative and imaginative ways to support new and existing people.
- Ensuring that the services are working in line with Carr Gomm’s policies, procedures and values to meet the outcomes of the individual people supported.
- Ensuring that the services operate flexibly in response to changing requirements.
- Providing leadership and support to the Service Managers and other key staff, to assistant them to carry out their responsibilities in managing the services.
- Working with the Service Managers to ensure the services are contractually compliant, and financially viable by managing budgets.
- Being a strong role-model, and working with HR colleagues to lead positive employee relations and good working practice.
- To take charge of your own priorities for professional development, which you will be supported to achieve.
Who we are looking for:
Successful Operations Managers may come from different backgrounds and have a range of work and life experiences. All are creative and a have flair for engaging and inspiring people, whilst sharing our values of respect, interdependence, choice, control, openness and honesty, kindness, and compassion.
Key to being successful in this role in Forth Valley is the experience of managing person-centered services to individuals with often quite complex learning and physical disabilities, and an awareness of what getting it right for people means, both when developing new services, and when driving quality in existing services.
In our eyes, the best Operations Managers are natural leaders who are passionate, logical, and flexible; they have excellent communication and people skills which they use to forge strong, productive relationships; and they have the capacity to deliver. They are also confident problem solvers – curious with potential solutions and ideas to improve new ways of working and contribute to the development of Carr Gomm.
We expect that you will have experience of managing a range of community care services providing complex support. We also expect that you will have an understanding the Scottish Social Care sector, alongside good knowledge of the requirements of regulatory bodies such as the Care Inspectorate and SSSC. Professional qualifications (enabling registration with SSSC) and / or the ability to demonstrate relevant skills and experiences are desirable, as is an ability to demonstrate the experience of work which matches the requirements of this profile.
About Carr Gomm
Carr Gomm is a leading Scottish social care and community development charity. We provide person-centered support to over 4500 people every year so they can live their best possible life.
Our services are based on our values and reflect the choices and aspirations of each individual and community we work with. Our qualified staff work with people in their homes and communities, supporting people in their day-to-day lives and making plans to achieve their hopes and dreams in the future. Carr Gomm also fundraises to tackle isolation and loneliness in our communities through projects and activities across Scotland.
Benefits
- 35 days’ holiday per year, increasing to 40 days with length of service
- Enhanced maternity, paternity, adoption, and sick leave
- A Defined Contribution pension scheme, with incremental employer contributions
- Membership to TELUS; employee well-being and perks platform
- Access to the Carr Gomm App, which includes online access to physiotherapy, personal training and counselling
- Membership of a credit union
- Cycle to work scheme
Application notes
If you would like to discuss this role further, please contact Paul Marshall at paulmarshall@carrgomm.org
Closing date: 9th September 2024.
Interviews: Week commencing 23rd September 2024.
We welcome applications from any candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship from Carr Gomm. You will be asked to share proof of this prior to receiving any offer of employment. It is currently our policy not to offer sponsorship for prospective candidates.
Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.
We are looking for someone to work with individual congregations, to help them to negotiate transitions at key points in congregational life following long ministries, ministerial ill health, conflict, or other challenges. Working across the presbyteries of Clyde, Forth valley and Clydesdale, Glasgow and South West, you will address the issues identified by congregations, presbyteries and Faith Action using worship, pastoral care, workshops.
Top job! Director of Corporate Services and Governance
- Full time
- £70,000
- On site: Edinburgh
- Closing 8th November 2024
Are you a passionate leader ready to make a difference in the social care sector? We’re looking for a Director of Corporate Services and Governance to oversee our finance, human resources, shared services, IT, governance, risk management and quality assurance functions. This is an exciting opportunity to play a vital role in shaping our organisation’s strategic direction and ensuring we deliver high-quality, efficient services aligned with our mission.
At Care Support Scotland, we are dedicated to providing high-quality social care services that enhance the lives of those we support. As a forward-thinking and compassionate organisation, we champion a culture of inclusivity, collaboration, and innovation.
About the role
Key Responsibilities:
- Leadership & Management: Actively participate in the Senior Leadership Team to support the organisation’s objectives and aims. You will provide strategic leadership to the teams, ensuring compliance with legislation and regulatory requirements. You will lead the Corporate Strategy, Business Plan, and Performance Management Framework.
- Financial Management: Ensure efficient financial operations, overseeing budget preparation, treasury management, and long-term financial planning to ensure compliance with financial reporting requirements.
- ICT Function: Develop and coordinate an ongoing ICT strategy that maintains the integrity and security of our network, along with effective disaster recovery plans.
- Shared Services: Ensure GDPR compliance as the Data Protection Officer. Oversee procurement processes to ensure value for money and take strategic responsibility for Health and Safety. You will also be responsible for maintaining and regularly reviewing business continuity plans.
- Governance & Assurance: Serve as Company Secretary and lead the organisation’s approach to quality improvement and management, establishing a robust quality assurance framework and timely management information infrastructure.
- Partnership Working: Proactively engage with partnership working to enhance our reputation, representing the organisation in the community, and leading suppliers and outsourced providers in delivering high quality services
- Human Resources: Develop and implement people strategies that align with our values and ensure compliance with employment law. Lead talent identification and recruitment strategies while managing complex employee relations issues.
- Strategic Planning & Organisational Leadership: Contribute to the strategic direction of the organisation, fostering a culture of collaboration, compassion respect, and accountability. Ensure Continuous Professional Development (CPD) is a priority across the organisation, and teams are supported to learn and reflect.
Your Benefits:
We offer an exceptional benefits package to ensure your personal and professional well-being:
- 33 days of annual leave, with additional leave as you grow with us
- A flexible hybrid working model to support work-life balance
- Matched employer pension contributions up to 6%, ensuring your future security
- Additional perks like a Season Ticket Loan, Employee Assistance Programme, Holiday Purchase Scheme, Cycle to work scheme and more
Why Join Us?
At Care Support Scotland, you will be part of a mission-driven organisation committed to making a meaningful impact in our communities. We offer a collaborative and supportive environment where your professional development is a priority, and you can lead transformative initiatives.
If you’re a forward-thinking, values-driven leader ready to make a meaningful impact, we’d love to hear from you!
About you
We are looking for a strategic leader with a proven ability to drive transformation across key corporate functions, who thrives in a fast-paced, mission-driven environment.
Essential qualifications:
- A relevant degree (at least SCQF level 10 or above) or equivalent professional qualification in HR, Finance, ICT or Business Management
- A recognised management qualification (SCQF level 10 or higher) or evidence of substantial management training and development that is in line with the learning outcomes of a management qualification.
Essential experience:
- Significant experience of leading and managing a range of corporate services functions at a senior level, preferably in the social care or charity sector
- Experience of leading and managing change and innovation, using recognised change management methodologies, within a complex environment
- Demonstrable knowledge and understanding of current employment law and best practice in HR management, learning and development, and employee engagement
- Proven track record of developing and implementing effective HR, EDI, and workforce strategies, policies and procedures that support organisational objectives and culture
- Extensive experience of overseeing the delivery of ICT, digital transformation, marketing and communications projects and services
- Strong financial and commercial acumen, with the ability to manage budgets and ensure value for money
- Excellent leadership and communication skills, with the ability to influence, motivate and inspire others at all levels
- Evidence of strategic thinking and planning, with the ability to translate vision into action
- A robust knowledge of risk management approaches and leading on strategic risk management.
- Experience of working collaboratively and constructively with internal and external stakeholders, including Board members, regulators, funders, and partners
- Commitment to the values and mission of Care Support Scotland, and to promoting equality, diversity and inclusion
Desirable qualifications:
- A postgraduate qualification (SCQF level 11 or above) in a relevant field
- A professional membership of a recognised body such as CIPD, CIMA, BCS, CMI, ICAS
- A project management qualification
Desirable Experience:
- Knowledge and understanding of the social care sector in Scotland and the regulatory framework that applies to it
- Experience of fundraising, income generation, or business development
If you're a forward-thinking, values-driven leader who is ready to take on a strategic role that will shape the future of social care, we’d love to hear from you. Apply today and be part of a team making a tangible difference
Top job! Director of Service Delivery & Development
- Full time
- £70,000
- On site: Edinburgh
- Closing 8th November 2024
Are you an inspiring leader with a passion for transforming services and making a lasting impact in the social care sector? Care Support Scotland is looking for a dynamic Director of Service Delivery & Development to shape our strategic direction and lead with purpose." We are looking for an inspiring individual to join our Senior Leadership Team as Director of Service Delivery & Development, guiding our strategic direction and ensuring top-quality service delivery. This is a unique opportunity to lead with purpose, shape our future, and leave a lasting impact in our organisation and the community.
At Care Support Scotland, we are dedicated to providing high-quality social care services that enhance the lives of those we support. As a forward-thinking and compassionate organisation, we champion a culture of inclusivity, collaboration, and innovation.
About the Role
Key Responsibilities:
- Leadership & Management: As a key member of the Senior Leadership Team, you will shape and drive our Services and Development Strategy, Business Plan, and Performance Management Framework. You’ll ensure our teams are aligned with our organisational goals and regulatory requirements, fostering a culture of continuous improvement.
- Safeguarding: Lead our safeguarding efforts by ensuring policies and procedures are compliant, effective, and regularly updated. You’ll create a culture where safeguarding is everyone’s responsibility, ensuring that staff and volunteers are trained and supported to act appropriately.
- Service Delivery: Lead the development of a service delivery strategy that drives meaningful change, ensuring our services positively impact the lives of those we support and align with our vision for a stronger, more compassionate social care system. Ensure services are responsive to the needs of the people we support and that they are realistic, measurable, and regularly reviewed. You will oversee the management of budgets and resources to ensure financial sustainability and accountability.
- Business Development: Take ownership of our Business Development strategy, championing new funding and service delivery opportunities. Lead on bid management, ensuring high-quality tender submissions and proposals, and work closely with the Head of Developments to manage contracts and secure long-term sustainability for the organisation.
- Partnership Working: Build and maintain strong relationships with a range of internal and external stakeholders. Representing the organisation at various levels, you will enhance its profile, collaborate on joint initiatives, and ensure stakeholder feedback informs service delivery.
- Practice & Quality: Ensure the organisation meets the highest standards of practice, with effective quality assurance systems in place. You’ll oversee data collection and analysis to monitor service impact and drive improvements. You’ll be responsible for compliance across all areas, including safeguarding, health and safety, and equality and diversity.
- Strategic Planning & Organisational Leadership: You’ll help shape the strategic direction of the Organisation. You’ll lead with compassion, collaboration, and accountability, fostering a culture aligned with our core values. You’ll also promote a learning environment by prioritising continuous professional development, ensuring teams are supported in learning and reflection.
Your Benefits:
We offer an exceptional benefits package to ensure your personal and professional well-being:
- 33 days of annual leave, with additional leave as you grow with us
- A flexible hybrid working model to support work-life balance
- Matched employer pension contributions up to 6%, ensuring your future security
- Additional perks like a Season Ticket Loan, Employee Assistance Programme, Holiday Purchase Scheme, Cycle to work scheme and more
Why Join Us?
At Care Support Scotland, you will be part of a mission-driven organisation committed to making a meaningful impact in our communities. We offer a collaborative and supportive environment where your professional development is a priority, and you can lead transformative initiatives.
If you’re a forward-thinking, values-driven leader ready to make a meaningful impact, we’d love to hear from you!
Are you passionate about supporting young people – especially those who have experiences of care or need extra help to make the transition to adulthood, parenthood, employment and education?
Dean and Cauvin Young People’s Trust is one of Scotland’s oldest charities – working in Edinburgh since 1733. Today, we exist to be a place of hope for vulnerable and care experienced children, young people and families in Edinburgh and the Lothians and we do this via our interconnected services which include:
• 2 residential houses for young people aged 15-21 and young mums and babies
• Our Community and Transition team which delivers support to young people and families in the community
• Our Wellbeing Hub and outings, breaks and activities
• Room 4U our teenage fostering service.
We have been working hard in the last few years to redesign our services to best meet the recommendations of The Promise. We are now looking for new trustees to join us on the next stage of our development as we seek to deliver high-quality care and support with the voices of young people at the heart of all we do.
Join us
This is an incredible opportunity to make a difference with young people and build your skills alongside our other trustees. Our Board will always contain those with experience in key areas of work with young people including social work, education and fostering as well as finance and organisational governance. As a part of our origins, we also have representatives from:
• The Sheriff Principal of the Lothians and Borders
• The Royal College of Physicians of Edinburgh
• The Royal High School of Edinburgh
• The Presbytery of Edinburgh of the Church of Scotland
• The Councillors of the City of Edinburgh Council
• The Faculty of Advocates
Skills and experience
It is important that we continue to build and diversify our board to ensure we have a range of voices and experiences represented to help us reflect and understand the needs of young people in Edinburgh today.
We are recruiting for Trustees in the following areas:
• Leadership roles in children and families and child-protection focused services (i.e. social work, residential care, family support)
• Charitable / third sector – delivery and governance
• Fundraising and income generation
• Those with lived experiences of care/care-experienced
• Those from ethnically diverse and ethnic minority groups
• Young people aged 18-26
No previous board experience is necessary as full support and training will be provided.
What we do need is someone who is committed to our values and has an understanding of the current issues affecting young people, of high-quality practice approaches as well as the opportunities and challenges of the third sector.
The most important attributes of trustees joining us include:
• A willingness to ask questions
• A shared belief in our values, aims and objectives
• Energy to be an active and engaged trustee
• Desire to be a champion for young people and our organisation
Your responsibilities
Being a trustee requires a time commitment to the role. Duties/tasks include:
• Attend 4 board meetings a year (quarterly)
• Take part in our annual Development session with staff and/or trustees
There are additional opportunities to attend and contribute to our Finance sub-group and/or Care & Support sub-group. These meet 4 times per year (1-2 weeks before a Board meeting).
If this sounds like an opportunity you can bring your time, skills and passion to – we would love to hear from you.
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