We are looking for a highly motivated and supportive Family Support Worker for the Early Years Scotland Family

Visitor Centre at HMP Low Moss.

Families who are affected by imprisonment face emotional, financial and practical difficulties as a result of their family member’s imprisonment and they can find it difficult to access the information and support they need to overcome these difficulties.

The EYS Family Visitor Centre improves the visits experience for families and friends. Provides independent and impartial advice, information and support to prisoners’ families, which meets their needs.

This in turn creates less stress, builds confidence and improve emotional, financial and practical support for families.

The service aims to achieve positive outcomes for imprisoned family members, children and families by fulfilling three core functions:

• improving the experience of visiting a family member or loved one in prison
• allowing families to access independent and impartial advice, information and support which meets their needs
• championing families’ needs towards the prison system

The Family Support Worker will connect positively with visitors offering information and advice and one to one support and collaborate effectively with community- based services to develop the service. They will work alongside the Centre Co- Ordinator and a Family Engagement Practitioner in order to provide a support and positive environment.

Post Details

29 hours per week over 52 weeks per annum following a 3 week rolling rota (to include weekends and evenings) as follows:

Week 1:

Mon – 11.30am – 7.30pm

Tues – 9am – 5pm

Wed – 9am – 5pm

Thurs – 4.30pm – 7.30pm

Fri & Sat & Sun – off

Sat & Sun – 1pm – 4.30pm

Week 2:

Mon – off

Tues – 11.30am – 7.30pm

Wed – 9am – 5pm

Thurs – off

Fri – 4pm – 7.30pm

Sat & Sun - off

Week 3:

Mon - off

Tues – 9am – 5pm

Wed – 11.30am – 7.30pm

Thurs – 9am – 5pm

Fri – 4,30pm – 7.30pm

• £24,937 per annum (FTE)
• (Point 24 on scale 24-26)
• 25 days Annual Leave in the first year rising to 30 days thereafter
• 12 public holidays per annum
• PVG Scheme membership will be required
• Salary, allowances and entitlements are pro-rata to hours worked

This post is partially funded by the Scottish Government until 31 March 2025; (subject to continued funding thereafter).

Who are we and what do we do?

Early Years Scotland is Scotland’s leading national Third Sector specialist organisation that supports our youngest children from birth to 5 years of age.

Our fully qualified early years staff work directly with children and their families to deliver our unique Stay Play and Learn sessions in a variety of settings including nurseries, community halls, schools and prisons. We work increasingly in prisons, and areas where there are children and families who have the greatest need, and will benefit most from our services.

We have been established for over 50 years, and we are very proud of our long and ever-growing track record in supporting Scotland’s youngest children to have the very best start in life.

We are currently looking for an enthusiastic and capable Office Administrator to join our fabulous team based at our main office in Glasgow. You will have a wide experience of general office administration duties, be competent with Microsoft Office software and have an excellent telephone manner as you will be the main point of contact at the office. You will enjoy providing a high standard of support to colleagues including - reception duties, photocopying, filing, purchasing and a wide variety of other administrative tasks.

Please apply if you are:

• helpful, enthusiastic, adaptable and self-motivated with a ‘can do’ approach
• an excellent communicator
• keen to grasp new challenges and opportunities
• willing to learn, develop and improve your expertise, skills and knowledge
• adept at multi-tasking with high standards and an eye for detail
• competent in MS Office, electronic filing and e-mail
• comfortable working as a team player as well as under your own initiative

An absolute necessity for this post is an excellent level of competence, confidence and accuracy in written and verbal communication. We will assess your suitability through your application form and at interview.

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

About the Role

We are looking for a dynamic and experienced manager to manage and oversee our Care Inspectorate Registered Way Forward Service and non-registered services Gateways and New Routes.

The Way Forward Service is a Care Inspectorate registered service for people with severe and enduring mental health problems. This service works in partnership with Glasgow City Council, Glasgow City Health & Social Care Partnership and NHS Glasgow.

Working in close collaboration with other statutory partners, the Way Forward Support Service is well established, recovery focussed “move-on” service, which can support up to twenty-five individuals with housing tenancy support from SAMH and Wheatley Homes to achieve their desired outcomes and work towards independence with the end goal of maintaining their own tenancy.

The Gateways Service based in Inverclyde is a non-registered service that provides personalised support to people over the age of 16 years who have mental health problems and in recovery from alcohol and/or drug related issues.

Referrals to the service can be from a number of sources, including, but not limited to; Primary Care, Community Mental Health Teams and the Alcohol and Drug Recovery Service

The New Routes Service is a Scotland wide partnership working with our partners to provide mental health support to individuals of all ages who are serving short-term custodial sentences in every male prison in Scotland with the aim of reducing reoffending and rebuilding lives.

What we are looking for

We are committed to providing care and support to our service users and are looking for a Service Manager 2 who is equally dedicated to the provision of outcome focused person-centred care. The Service Manager 2 will provide dynamic, confident and positive leadership and management

These services flexibly operate 7 days a week throughout the year to suit the needs of the people we support. You will also be required to participate in a local rota management back up on call. To be successful in this post you will meet the essential criteria, core competencies behaviour and skills listed in the role profile and be able to demonstrate a proven track record of delivering outcomes for vulnerable adults; and knowledge and experience of working in the field of mental health and wellbeing.

Flexibility will be required as the post may require some occasional evening and weekend work. The post will involve travel across various locations in Glasgow and Inverclyde so a full driving licence and access to your own vehicle is essential.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

• Fully funded SVQ qualification to meet the conditions of your SSSC registration
• Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays 2 paid wellbeing days off per year to use on what matters to you.
• Team wellbeing budgets

Could you be Key?

Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.

At key we support disabled people of all ages to make every day matter.

We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:

• Main Grade Hourly Rate £12.50 (Induction and Relief Register Hourly Rate £12)
• Sleepover hourly rate of £12.00.
• Competitive annual leave and company sick pay.
• Annual SSSC fees paid for all contracted support workers
• Enhanced pay for work on targeted Public Holidays.
• Paid Membership of Disclosure Scotland’s PVG Scheme.
• Full, in-depth training for your role.
• Fully funded SVQ qualification with support provided to achieve this.
• Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
• A Workplace Pension.
• Free access to occupational health support.
• Credit Union Membership.
• Cycle to Work Scheme.
• Costco Membership.
• Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
• Concerts for Carers registration.

Join us and make every day matter! Support Workers and Relief Support Workers.

No experience necessary! Training and support will be given to help you achieve your full potential.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.