Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

About the Role

We are looking for a dynamic and experienced manager to manage and oversee our Care Inspectorate Registered Way Forward Service and non-registered services Gateways and New Routes.

The Way Forward Service is a Care Inspectorate registered service for people with severe and enduring mental health problems. This service works in partnership with Glasgow City Council, Glasgow City Health & Social Care Partnership and NHS Glasgow.

Working in close collaboration with other statutory partners, the Way Forward Support Service is well established, recovery focussed “move-on” service, which can support up to twenty-five individuals with housing tenancy support from SAMH and Wheatley Homes to achieve their desired outcomes and work towards independence with the end goal of maintaining their own tenancy.

The Gateways Service based in Inverclyde is a non-registered service that provides personalised support to people over the age of 16 years who have mental health problems and in recovery from alcohol and/or drug related issues.

Referrals to the service can be from a number of sources, including, but not limited to; Primary Care, Community Mental Health Teams and the Alcohol and Drug Recovery Service

The New Routes Service is a Scotland wide partnership working with our partners to provide mental health support to individuals of all ages who are serving short-term custodial sentences in every male prison in Scotland with the aim of reducing reoffending and rebuilding lives.

What we are looking for

We are committed to providing care and support to our service users and are looking for a Service Manager 2 who is equally dedicated to the provision of outcome focused person-centred care. The Service Manager 2 will provide dynamic, confident and positive leadership and management

These services flexibly operate 7 days a week throughout the year to suit the needs of the people we support. You will also be required to participate in a local rota management back up on call. To be successful in this post you will meet the essential criteria, core competencies behaviour and skills listed in the role profile and be able to demonstrate a proven track record of delivering outcomes for vulnerable adults; and knowledge and experience of working in the field of mental health and wellbeing.

Flexibility will be required as the post may require some occasional evening and weekend work. The post will involve travel across various locations in Glasgow and Inverclyde so a full driving licence and access to your own vehicle is essential.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

• Fully funded SVQ qualification to meet the conditions of your SSSC registration
• Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays 2 paid wellbeing days off per year to use on what matters to you.
• Team wellbeing budgets

We are seeking a Befriending and Volunteering Facilitator to join our team. In January 2023, Scottish Families launched its first Befriending and Volunteering programme, supported by the Health and Social Care Alliance Self-Management Fund. This includes a family befriending project and wider volunteering opportunities with Scottish Families. The befriending project engages with adult family members (aged 16+ years) who are affected by someone else’s alcohol or drug use, and it is primarily delivered by peer volunteers (i.e. other affected family members). This post will support the ongoing development and delivery of our befriending and volunteering programme.

The post will be based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). The post has a Scotland-wide remit and may involve some travel and occasional out-of-hours working. The post will be part of the Scottish Families’ staff team and be supervised by the Fundraising Manager.

The post-holder will be responsible for facilitating the further development and delivery of Scottish Families’ befriending project and wider volunteering programme, with the assistance and support of the Fundraising Manager, and with input from family members; building relationships with volunteers in order to provide meaningful volunteer opportunities; and working with staff to encourage volunteer participation in events and other activities. The post also involves facilitating the recruitment, support, and retention of volunteer befrienders and wider volunteers within the organisation; and facilitating the induction of new volunteer befrienders and wider volunteers, and their ongoing training and development; as well as supporting the process for identifying adult family members (aged 16+) in need of befriending support and matching these with suitable volunteer befrienders; and for matching wider volunteers with appropriate opportunities.

We are seeking applicants who are educated to HNC level, vocational qualification (level 3) or relevant professional qualification, with experience of working with volunteers. Applicants should have an understanding of the principles and benefits of befriending, as well as understanding of the needs and motivation of volunteers and the ability to adapt to those needs. You should be able to facilitate volunteer training, have strong organisational skills, and effective interpersonal and communication skills.

You can find out more information about our work in ‘The Cost of Loving, our Strategic Plan 2023-26 and our Impact Report 2023-24.

Express Group Fife is an established mental health charity with a network of social groups throughout Fife. The aim of the groups is to promote positive mental wellbeing by providing a safe place for sharing experiences and peer support. This aim is as relevant today as it was in 1977, when Express Group Fife started to operate, and the number of people living in the community with mental health problems is as large as ever.

We are looking to recruit a Group Co-ordinator to cover groups in St Andrews, Methil, Tayport and Cupar.

There are 4 elements to the service:

• Working with groups of people around a shared activity
• Providing a basic healthy lunch
• Supporting service users in the development of individual support/recovery plans
• Mental health promotion and community development work.

Job purpose:

• To support the team in working effectively with individuals by supporting service users in a group setting and assisting in the management of individuals.
• To co-ordinate and manage day support groups; in consultation with the Manager and caseworker, be responsible for the management of groups.
• To co-ordinate, manage, monitor and review the development of the groups in order to make them interesting and relevant to the people who attend.
• To provide emotional and practical support to service users with high support needs.
• To enable provision of a basic healthy lunch.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

The Senior Support Workers in the Thrive Welcome Teams undertake short-term focused work with a wide range of people. They help people to identify what is important to them and the steps they can take to manage their mental health and wellbeing. The workers connect people into community services, treatment options and self-management resources as appropriate.

They work closely with other members of the multi-disciplinary team and Peer Workers within the locality and develop positive working relationships with other Health and Social Care colleagues, the wider third sector and community organisations in the city. They contribute to the overall development of the Thrive vision, ensuring that the service is accessible and visible and meets the needs of the local community.

Key Responsibilities:

• Assess the mental health and wellbeing of the individuals who come to the team
• Ensure that any risks identified are escalated in line with NHS Lothian protocols
• Manage a caseload, working in conjunction with the nurses, occupational therapists and social workers in the team if necessary
• Devise asset based Thrive Plans that focus on personal outcomes
• Assist people to utilise community services and self-help resources
• Complete ongoing records on TRAK in line with NHS Lothian timescales
• Attend daily team huddles, business and team meetings
• Contribute to the development of operational processes and procedures
• Develop and sustain effective relationships with statutory colleagues and with Change Mental Health staff
• Contribute to effective team working and the development and evaluation of the service
• Ensure all Health and Safety standards are maintained, including lone working procedures

Essential Criteria:

• An appropriate professional qualification (at least SVQ Level 4)
• At least two years’ experience of working with vulnerable people, preferably in the mental health field
• Experience of enabling people to identify and achieve their personal goals
• Experience of assessing risk and devising collaborative safety plans
• Experience of devising asset-based support plans
• A track record of managing own caseload and completing administrative tasks with minimal supervision
• Knowledge of theories and good practice around early intervention, asset-based approaches and person-centred working
• An awareness of support services in the city and of mental health self-help resources
• Able to work in a trauma-informed way and to apply trauma-skilled approaches
• Able to work with a high level of autonomy and to use an analytical and problem-solving approach
• Committed to continuous professional development and willing to undertake appropriate training and developmental opportunities
• A high level of competency with IT

General Duties

• Ensure all records and client data are managed in line with NHS Lothian’s Data Management and Information Governance policies
• Comply with all legal and regulatory requirements such as the Health and Safety at Work Act 1974
• To act in accordance with the charity’s Safeguarding procedures
• To follow all lone working and team safety procedures
• To participate in regular supervision, appraisals, team and business meetings
• To undertake induction training and any other training appropriate to the role
• To work in accordance with the charity’s policies and the local operating procedures of Edinburgh Health and Social Care Partnership
• To represent and promote Change Mental Health within the Thrive Welcome Team and at external meetings and forums as required

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

All successful candidates will require a PVG Membership. Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Access to purchase a Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements
• Generous 37 days’ holiday
• Paid Mental Wellbeing Days
• Professional development including funded opportunities