Housing Support Worker (12354)

  • Full time
  • £25,600
  • On site: Haddington, East Lothian
  • Closing 24th July 2024

  • Advertised from 10th July 2024
  • Permanent / We have two roles available, one of the roles is Full Time – 37 hours per week (4 week rolling rota, days, evenings and alternate weekends) and another Full Time - 37 hours per week (dedicated to nightshift working only)


Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

New Horizons provides residential housing support to young people; aged 16-25 years referred by East Lothian Housing Department who are declared as homeless or threatened with homelessness.

The Service seeks to support young people to prepare for more independent living, working with residents on a range of issues e.g. budgeting, food preparation and safe storage, household chores and practical skills, managing neighbourhood relations and disputes, accessing specialist services and employability.

We're looking for a Housing Support Worker who can engage with young people, providing structured and focused housing support them to gain crucial life skills to enable them to live more independently or sustain their accommodation in the community. This support may be provided as a 1:1 or as small focused group work.

You'll join a committed and dedicated team who together help build a foundation for a brighter and more secure future for the young people we work with.

We offer a 4 week rolling rota which will enable you to plan ahead and promotes a great work life balance due to the flexibility in scheduling and also those seeking working solely nights.

How you'll help to create brighter futures

Some key responsibilities for the Housing Support Worker role are;

  • Building working relationships with multi-agency partners from the statutory and voluntary sectors to deliver the best outcomes for young people, including ELC Housing Department, benefits agencies, specialist health services, employment and training providers.
  • Supporting young people to engage with local agencies and organisations which assists them to sustain their accommodation and place within the community e.g. accessing leisure activities, GP and health services.
  • Ensuring that the Service complies with all Action for Children and East Lothian Council Standards and Procedures and with regard to case file recording / paperwork, incident and accident reporting, safeguarding and health and safety. Practitioners will use Action for Children E-systems to identify needs, interventions and the Outcome Star to measure and record outcomes.

Let's talk about you

  • SVQ3 or equivalent or a desire to work towards this in the first year of employment, to enable registration to the SSSC as a worker in Housing Support.
  • Experience of working within a multi-agency social care, early years or health environment and applying safeguarding procedures or a knowledge of these through personal experience or circumstances.
  • Ability to follow procedures and complete assessments, develop plans and review plans to ensure positive outcomes.
  • A knowledge of an outcome based approach to planning, delivering and reviewing services.
  • Producing concise and accurate reports to agreed standards, formats and timelines, which may be used ultimately for formal reviews.


  • A generous annual leave entitlement of 29 days PLUS bank holidays
  • Up to 5 more days leave for continuous service plus the option to buy and sell leave.
  • Gain professional qualifications with excellent training, and development opportunities.
  • Flexible maternity, adoption, and paternity packages.
  • A pension with a up to a 7% employer contribution rate. Plus, if you pay in to the pension you will receive life assurance cover.
  • Staff discount portal with your favourite brands.
  • Blue Light Card eligibility with 15,000 discounts from national retailers.

Application notes

For further information and to apply, please visit our website.