Our Buchanan Galleries Store has just celebrated its 2nd birthday, and we are looking for a talented Shop Manager, with a passion for providing excellent customer service.

As the Shop Manager, you will be responsible for the day-to-day running of the shop. You will engage with customers and ensure that goods donated are prepared and checked in, in line with all organisational and statutory requirements.

Volunteers are at the heart of our shop and as Shop Manager you will be responsible for inducting, training, and supporting our shop volunteers.

You will also manage our online pre-loved shop on Vinted.

This role is perfect for someone creative, who loves working with people and wants to help make a difference to the lives of children and families attending the Royal Hospital for Children, Glasgow.

For full job description, please visit our website.

Find out more about our values

Do you want to make a difference to our children and young people?

Do you believe that every one of Scotland’s children and young people deserve the chance to flourish?

If so, this is the post for YOU!

About Aberlour Early Intervention Family Support Service Glasgow…

Our Aberlour Early Intervention Family Support Service, based in Glasgow will work in partnership with children and young people (aged 12 years and under) and their families to develop relationship-based, strengths-focused whole family support.

What we are looking for....

We are looking to recruit two Family Support Workers, each working 37.5 hours per week one covering a period of Maternity Leave within the team and the other being offered as a fixed term contract until 31st March 2025. As a Family Support Worker you will develop a person-centred working relationship with your families, based on a model of ‘VOICE, VALIDATION and HOPE’. As a Family Support Worker, you will work directly with families to build on their existing strengths and interests, help children and families build skills and confidence and strengthen community connections. Our ambition is to help children, young people and families feel safe, confident, capable, and included, offering support when it is needed, including evenings and weekends. We believe in working alongside families, empowering them to lead positive change in their own lives in a variety of settings including family homes, schools, and within the community.

We are looking for candidates who are experienced in working alongside vulnerable families to assess strengths and needs as well as plan, deliver and evaluate interventions and strategies which enable families to thrive. You will have experience of child and adult protection issues and of working with children, young people and parents/carers affected by domestic abuse, mental health and/or substance misuse. You must share our vision that collaborative working and relationship based early intervention is the best option for children and families who are feeling overwhelmed or excluded.

Ideally you will hold a relevant professional qualification at SCQF level 7 or above, together with relevant experience of working directly with children or young people and their families.

Not afraid to test new ways of working, you will bring a fresh, caring, and collaborative approach which recognises strengths and responds empathically to the needs of children, young people, and their families – this will include early mornings, evenings, and weekend work.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees click here

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits and our commitment to Equality and Diversity here.

About Aberlour Options Lothian

Aberlour Options Lothian offers a range of short break services to children and young people with complex needs. We offer a safe, homely environment for a child to come and stay for a short break that gives their families a rest from their caring role. During that break, children enjoy a range of fun activities and experiences with our staff. Our service is very much a ‘home from home’ for the children who stay with us. We are within easy commuting distance of Edinburgh, Midlothian and East Lothian with access via the numbers 26, 111 and 124 bus routes.

The difference we make to families:

“It’s not easy to accept that sometimes you need help. We had reached rock bottom but Aberlour Options Lothian was that lifesaving buoyancy aid.

It wasn't easy accepting leaving my son there especially in the early days when it was new to everyone. It is a safe and welcoming place and a second home in many respects now. Somewhere he is safe, cared for and has loads of fun with the carers and other children.

It’s not just about respite; we have received help with managing behaviour, preparing for hospital visits and operations. Help and advice when there seemed to be no one else listening or who understands. It’s hard to look back to where we were but no we wouldn't be here today without their help and support.

To sum it up: Saved our lives. Peace of mind. Finally a rest.”

What we are looking for....

As part of a small team, you will ensure that the highest level of physical and emotional care is provided to the children and young people. Experience in this type of work is preferred however we will consider all applications. We are looking for someone to work 12 hours per week ; working mainly weekends including sleepovers.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. At Aberlour we have strong values - Respect, Integrity, Innovation and Challenging - which influence our everyday work. If you choose to apply for this role please tell us about your values in your supporting statement.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

Aberlour is featured in the top 100 Sunday Times big organisations Best Places to Work 2024.

About Aberlour Sycamore Children’s Houses

Aberlour Sycamore Services’ vision is to provide warm, loving homes for children where everyone learns, laughs, grows into their future and is treasured always. At any one time, the residential houses within Sycamore require additional support to help to maintain stability and balance within the teams. Sycamore services are widely recognised in Scotland for providing a range of quality therapeutic residential houses for some of the most vulnerable children and young people in the country. The Service is a national resource and as such receives referrals from throughout Scotland.

What we are looking for....

We are looking for an individual who can integrate seamlessly into our existing team, working alongside it and relief adults to support excellent service delivery. We are looking for a Residential Worker to work 18.75 hours per week, covering maternity until September 2025, on a residential rota including early, late, waken nights, sleepovers and weekend shifts. You will have a knowledge and understanding of the importance of attachment, trauma and how this can impact on an individual’s development. At times our children express their distress through their behaviour and the role can be emotionally and physically challenging; we are therefore looking for someone who is resilient, understands that behaviour is a means of communication and is trauma responsive.

You will be skilled in building therapeutic relationships with the children, young people and young adults to enable them to feel safe, loved and cared for.

You must have the ability to quickly build your relationships with the adults within the house. The nature of the role is such that you could be working to cover a shift or longer periods as required, including days and wakened nightshifts and you may also be supporting young people to attend school or participate in other learning programmes. You must therefore be able to quickly adapt to the working environment within each house.

You will be comfortable with working within Aberlour’s culture embracing respect, integrity, innovation and the ability to challenge. Demonstration of these qualities will be particularly important in this role given that you will be dipping in and out of the different teams. You must be able to be an exceptional role model for other staff and the young person.

Undertaking the role of Residential Worker will afford you the opportunity to develop and build on a range of transferrable skills which are valued in a range of employment. You will be able to demonstrate excellent flexibility and adaptability with exceptional interpersonal skills, ability to work with different teams and different children, young people and young adults living within our Sycamore Houses.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.