Do you have some experience of advice work, preferably with a focus on housing issues, the ability to lead and
motivate others, and a real desire to make structural change for those facing homelessness and poor housing
conditions? Then join Shelter Scotland as a Senior Housing Rights Worker and you could soon be playing a vital
role in helping to identify and resolve the homelessness and bad housing issues facing local communities.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland
struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the
threat of eviction. So, we are striving for change, with individuals, in communities, across society, and
leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause
to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving
to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social
injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be
representative of the people we are here to help and those who support our movement for change. In all our
people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to
becoming a truly anti-racist organisation.
About the Team
Our three Communities Teams are responsible for identifying, investigating and intervening in housing and
homelessness practice issues. We engage with our local communities to understand the issues people are facing
and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing
advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic
change, always ensuring that Lived Experience is at the heart of everything we do.
About the role
You’ll be responsible for delivering high quality housing advice, advocacy and casework to clients in community
settings and remotely in line with local pressing issues, and managing others in this. You will develop
relationships within the sector to gather evidence and insights into the impact of the housing emergency, and
using those insights to drive systems change. You will lead on the development and delivery of a programme of
capacity building, ensuring other organisations have the skills to act on housing rights. Influencing a range of
stakeholders and decision makers across the housing sector will be important too.
You will act as a leader within the project and the wider Communities Team to help deliver and evidence our strategy
at an operational level. We will count on you to line manage, supervise, coach and mentor a housing rights
worker.
About you
To succeed, you’ll need to have experience of working with, and influencing, a range of internal and external
stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time
management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge
practice and hold people to account. You’ll have a flair for leading and motivating others. Adept at engaging
with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends.
What’s more, you present information and arguments in a clear and compelling way and have excellent
problem-solving skills. Proficiency using IT like Word, Excel, email, internet and in-house CRM systems is also
required.