Welfare Rights Adviser

  • Full time or Part time
  • £22,700 – £23,790
  • On site: Edinburgh
  • Closing 26th July 2024

  • Advertised from 9th July 2024
  • 35.75 hours per week (Full-Time). Salary dependant on experience) plus statutory employer pension contribution. Position Type: Full & Part-time opportunities available
  • Holidays: 28 days +1 additional day for every completed year of service (up to a maximum of 33 days) and 10 paid public holidays per year


Since 1984 Granton Information Centre (GIC) have worked hard to improve the lives of individuals and families by providing free & impartial advice, advocacy and representation on matters relating to welfare rights, debt and general housing queries. If you are passionate about alleviating poverty and supporting people and communities in Edinburgh, we want to hear from you!

Main Tasks

  • Provide advice, assistance and when necessary representation with welfare benefit entitlement claims and money, debt and general housing issues, via centre based, telephone, outreach and home visit appointments.
  • Represent claimants at appeal tribunals.
  • Record and maintain accurate client case records using our Advice Pro recording system.
  • Maintain an up to date knowledge of changes and developments in welfare, housing and debt legislation and liaise with colleagues on any issues that need to be communicated wider.

Application notes

Please send your CV and a covering letter detailing why you are interested in the post and how your knowledge, skills, experience, and personal qualities will fulfil the job description and person specification to: info@gic.org.uk or GIC Recruitment, 134-138 West Granton Road, Edinburgh, EH5 1PE.

Closing date for receipt of applications is 5pm on Fri 26 July 2024

Interviews will be held within 10 working days of the closing date.