This vacancy has now closed

Housing Rights Worker (Scotland)

  • Full time
  • £31,133
  • On site: Edinburgh (flexible working considered)
  • Closing 24th June 2024

  • Advertised from 3rd June 2024
  • Hours: 37.5 Contract: Permanent


Do you have some experience of advice work, preferably with a focus on housing issues, and a real desire to advance your specialist level knowledge? Then join Shelter Scotland as a Housing Rights Worker and you could soon be playing a vital role in helping to identify and resolve the homelessness and bad housing issues facing local communities.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived experience is at the heart of everything we do.

About the role

As a Housing Rights Worker, you’ll be responsible for delivering high quality housing advice and advocacy in our offices, in community settings and remotely in line with local pressing issues. That will involve developing relationships within communities through a range of interactions, including delivering housing rights workshops. It will also involve engaging, enabling and empowering people with lived experience of homelessness to share their story, give their views and participate in interventions at a local and national level. Influencing a range of stakeholders and decision makers across the housing sector will be important too. And, when it comes to harnessing strong relationships with external partners or recording stories, data and evidence to develop insight that helps us drive systems change, again, we'll count on you.

About you

Already with some relevant experience, you’re used to working with a variety of internal and external stakeholders, have great time management skills and enjoy collaborating with people from other teams and organisations. The ability to listen to, engage and empower individuals and communities will be key. So will your willingness to challenge practice and hold people to account – including influencing decision makers. Adept at presenting information and arguments in clear and compelling ways, you have a real enthusiasm for delivering workshops and presentations too. What’s more, you’re a creative problem solver with an innate ability to gather evidence and identify insights, issues and trends and are proficient using Word, Excel, email, the internet and in-house CRM systems.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Application notes

To find out more and apply please visit our website

Closing date: Monday 24th June at 11:30pm