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Casework & Engagement Officer for Alex Rowley MSP
- Full time
- £33,457 – £37,699
- On site: Local office in Lochgelly, with frequent travel around the Mid Scotland & Fife region expected
- Closing 4th June 2024
- Advertised from 23rd May 2024
- 35 hours per week
Role
Working for a Member of the Scottish Parliament (MSP)
You will be a key member of a small team involved in a range of duties including casework and engagement focused activities as well as supporting and contributing to the work of Alex Rowley MSP in serving his constituents within the Mid Scotland & Fife region.
Alongside casework and engagement, a core requirement will be to drive Alex to events and visits around the large Region that he represents, stretching from Crianlarich to Crail, Aberdour to Aberfeldy. You will take part in those events, supporting Alex.
A current, clean, driving licence is therefore essential and candidates unable to drive cannot be considered for this role. The successful candidate will be subject to a DVLA driving licence check prior to an unconditional offer being made. Possession of an suitable vehicle is not a requirement as arrangements will be put in place depending on the successful candidate’s circumstances: it’s more important that you are comfortable and confident in carrying out the activity.
Further to these requirements, the successful candidate would also be expected to support policy and research work as required by the office of Alex Rowley MSP.
Please note, some evening and weekend work will be required to support Alex with events taking place outside of normal working hours.
Responsibilities
- Supporting with keeping casework up to date and responding to public enquiries.
- Keeping cases up to date by tracking, logging and recognising when to escalate issues within team.
- Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
- Advocating on constituent's behalf with relevant bodies to resolve matters.
- Reviewing constituent
records and documentation in line with casework GDPR requirements.
- Ensuring casework filing systems, both electronic and manual, are kept up-to-date in line with GDPR requirements.
- Attending surgeries
where necessary, supporting the production of reports and monitoring media trends on my behalf
- Conducting basic research and surveys.
- Investigating patterns of enquiries and producing reports.
- Monitoring local and regional media and generating media coverage.
- Briefing me and drafting responses
- Community engagement
- Organise and coordinate events on behalf of Alex
- Stakeholder communication: Identifying key stakeholders and constituents.
- Develop and maintain relationships with stakeholders and constituents
- Accompany Alex on visits &
surgeries and add value to community interactions
- Transport Alex to visits & surgeries in a comfortable, safe and timely manner.
- Involvement in publicity efforts to enhance community involvement and represent their interests
- Keep record of mileage & fuel related usage
- Support
the office where required with policy and research requirements
- Researching and interpreting information.
- Searching and extracting evidence from published reports, presenting data in different formats.
- Providing advice and recommendations on policy matters
- Proactively engaging with internal and external expertise as appropriate
- Presenting sometimes complex issues clearly and persuasively with excellent written and verbal communication.
About You
Requirements
- Have excellent organisational skills while being flexible in prioritising workloads during busy times.
- Have excellent communications skills, with accurate attention to detail and the ability to work effectively with colleagues.
- Be patient and sensitive while remaining objective and open minded.
- Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
- Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.
- Have a natural interest in helping people with a curiosity to probe for further information where required.
- Have excellent IT skills including proficiency using Office 365, sending emails, data entry and conducting online research.
- Previous experience of using Caseworker software is desirable but not essential
- A full UK driving licence is essential. Please note, it is not essential to own a car as a vehicle can be arranged by Alex.
- Confident driving around the Mid Scotland & Fife region.
Application notes
For any questions about the role please contact: Daniel.Moran@parliament.scot
To apply, please visit our website
Closing Date: Tuesday 4 June 2024 at 11:59pm
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Ark Support Workers
- Full time or Part time
- up to £24,307
- On site: Within services across Scotland
- Closing 14th August 2026
Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.
Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.
We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.
If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!
Your main duties will include but not be limited to:
- Working with colleagues as part of an effective and efficient team to support vulnerable people.
- Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
- Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
- Updating and maintaining accurate records using a tablet on Arks Information Management system.
Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.
View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us
Why Ark?
- No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
- Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
- Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
- Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
- Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
- Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.
In return for your valuable contribution, Ark will also offer you:
- Up to 36 days paid holiday per year pro rata
- 4% Contributory pension scheme
- Cycle to Work Scheme
- Fully funded PVG & 1st year SSSC registration paid by Ark
Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.
Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.
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Admin & Communications Assistant
- Part time
- £23,820 pro-rata
- On site: Linlithgow
- Closing 9th January 2026
St John’s Church, Linlithgow, is looking for an organised and creative Admin & Communications Assistant to support the smooth running of our church life and help us communicate effectively with our congregation and local community.
Working closely with the Office & Operations Manager and the Services, Comms & Media Lead you will provide practical administrative and communications support. This is a great opportunity for someone who enjoys working with people, has good administrative skills, and is confident with digital tools and communication platforms.
Key Responsibilities
- Handling general enquiries and supporting day-to-day administration
- Preparing service sheets, notices and other documents
- Updating the website, Facebook and ChurchSuite
- Creating weekly service slides and e-newsletters
- Supporting preparations for services and church events
About You
- Friendly, organised and able to work on your own initiative
- Confident using IT, digital tools and Canva (or similar software)
- Comfortable communicating with a wide range of people
- Supportive of the values and beliefs of St John’s Church
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The Deputy Manager has day to day operational responsibility for the delivery of the bureau’s advice service. The post holder will ensure a quality service is delivered in line with the Scottish National Standards and the Bureau’s Citizens Advice membership and will provide to the Chief Executive Officer all necessary reporting, data and case study information required.
The Deputy Manager is responsible for maintaining a disciplined, professional office working environment and ensures its compliance with the Bureau’s health, safety and other working policies, practices and procedures.
Using AdviserNet and the information systems, provide 2nd tier consultancy support to staff and volunteers on complex cases to include type 3 cases i.e. representation at tribunals. The post holder will also work as part of the Senior Management Team and will deputise for the Chief Executive Officer when required to do so.
The post requires a Basic Disclosure certificate.
About Options Fife Continuing Care
At Aberlour we listen to understand what our young people want and need within our local area. Our Options Fife Continuing Care service in Glenrothes supports young people with learning disabilities and/or autism to live and thrive within the local community.
This service will be home to 4 young people aged 16 plus who will all have their own individual flat. Our rota has been drafted to suit the needs of the young people.
What we are looking for....
We are looking for a full time (37.5 hours, working 3 x 12.5 hour shifts per week) Young People’s Worker to join our team. You will play a fundamental role in our young people’s lives to ensure that they get the best possible experience whilst working towards goals in their care plan. Using a person-centred approach, you will provide enabling support ensuring the highest level of physical and emotional care, supporting our young people in their daily living and within the local community.
If you have an interest in working with young people, we would like to hear from you. Ideally, candidates will have social care experience, understanding of autism, complex needs and disability. You will hold, or be willing to work towards, a relevant professional qualification at SCQF level 7 or above (for example: SVQ3 Care plus an HNC) together with relevant experience of working with children or young people. You must also be able to demonstrate awareness of the key elements of working with people affected by disability as well as an understanding of, and commitment to, young people’s rights.
At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to
join our team. To have a look at our values to understand more about what we are looking for from our employees please see our website for further information.
What we offer...
As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.
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