- Advertised from 18th March 2024
Role
Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.
Change Mental Health is determined to be the leading source of information, advice and guidance on Mental Health and Mental Illness in Scotland. We want to make sure that everyone has the information and advice they need to make the right decisions for themselves and their families.
The role of Advice and Support Manager is instrumental in ensuring that we can do this and that the information, emotional support and advice we provide to people is consistent, accessible and of high-quality. This role will oversee all operational aspects of the service and will lead and coach the Advice and Support Team to deliver a flexible and person-centred service. This will involve creating, maintaining and developing policies and procedures to allow for the efficient, compliant and safe running of the service. The Advice and Support Manager will also ensure the team’s performance meets all legal and regulatory requirements, including the standards set out by the Financial Conduct Authority and the Scottish National Standards for Information and Advice Providers, and will build-in quality controls and checks around this.
As well as having responsibility for the operational delivery of the service, this role will also influence and shape the strategic direction of the Advice and Support Service. This will involve working with the National Services Manager to plan and develop a strategic plan for the service and play a key role in communicating this vision both internally and externally, as well as actively promoting the service. The Advice and Support Manager will also develop strategic partnerships, including working with MHUK, and communicate opportunities to work with partners with colleagues from across the organisation.
Setting up structures and systems to gather data and monitor the progress of outcomes will be a key part of the Advice and Support Managers role. The postholder will manipulate data effectively and produce reports which evidence impact for a range of stakeholders on a regular basis.
This role will also work closely with Fundraising Team and the National Services Manager to submit funding bids and source additional funding streams for Advice and Support activity.
This role would suit someone who is creative, adaptable and enjoys leading and motivating a team. You will have a sound understanding of the issues experienced by people with lived experience of mental illness and mental health problems. You will enjoy adapting services to meet the needs of people accessing the services and be confident in managing and leading change.
Key Responsibilities:
- Responsible for the day-to-day organisation and management of the Advice and Support Service #
- Set and monitor agreed KPIs and outcomes for the Advice and Support Service
- Manage all aspects of the service, including quality, processes and procedures, health and safety, managing risk; and staff training and development
- Manage and support the Advice and Support Team, ensuring all have a clear work plan which links into the organisations strategic plan and goals
- Recruit, induct, lead and manage staff and volunteers to ensure the highest levels of performance and standards of conduct at all times
- Provide regular support and supervisions sessions to staff and offer guidance and support to aid them in their role
- Identify gaps in knowledge, skills and experience of the Advice and Support Team and source appropriate training and support, as required
- Provide constructive and timely feedback to staff to allow for growth and development and work with the HR Team to formalise support, where appropriate
- Prepare reports as required and ensure these are accurate and of high-quality
- Lead on the promotion of the service, both internally and externally, and proactively source opportunities to do this
- Ensure that the service has an accessible pathway into user voice, participation and feedback mechanisms
- Develop and maintain strategic partnerships which strengthen the work of the team and create opportunities for advice
- and support activity and for the organisation as a whole
- Review cases and allocate to team members appropriately, based on capacity and experience
- Work with a range of key stakeholders, both internally and externally, to support the funding and development of the service
- Carry out regular service review and create and implement mechanisms to showcase impact
- Create, maintain and develop internal processes and procedures to ensure the safe and efficient delivery of information, emotional support and advice across the team
- Ensure that procedures and operational policies are implemented review these on a regular basis, building in mechanisms for quality control and checks around this
- Responsible for all health and safety elements of the team, including conducting risk assessments and mitigating risk
- Developing and maintaining internal databases, such as Advice Pro, to monitor impact and analyse data
- Work with key partners to create and develop referral pathways into the Advice and Support Service and promote Change Mental Health
- Build working relationships with people with lived experience of mental illness, or who care for someone with mental illness to inform the development of the service
- Ensure compliance with all legal and regulatory requirements, including those required by the Financial Conduct Authority
- Design and deliver relevant training throughout Change Mental Health, as needed and required
- Contribute to research and policy development tasks to support and inform national work
- Support the operational delivery of the service when required e.g. when staff are absent from work due to sickness or annual leave
- Keep up-to-date with all regulatory and legal requirements to ensure the service is compliant and adhering to expected standards at all times
- Contribute to discussions and consultation in my field on behalf of Change Mental Health and work towards integration of the service with others in the organisation
- Work closely with the wider Policy, Public Affairs and Communications department to deliver on the Change Mental Health Strategy
Benefits
Professional development including funded opportunities.
A generous 37 days’ holiday.
A 35-hour working week, enhanced sick pay & season ticket loan.
A great work life balance with flexible and blended working environment.
24/7 access to an award-winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.
Enhanced sick pay and leave entitlements
Paid Mental Wellbeing Days
Cycle to Work Scheme
Blue Light Discount Card
Application notes
To find out more and apply please visit our website
Application deadline 14/04/2024
Top job! Director of Business Development
- Full time
- £70,092 – £77,413
- Edinburgh (Hybrid)
- Closing 29th May 2024
Penumbra is one of Scotland’s largest mental health organisations which works to promote mental health and wellbeing, prevent mental ill health for people who are at risk, and support those with mental health challenges to live a fulfilling life.
As an advocate for change, Penumbra campaigns to influence government policies at both national and local levels. It also strives to enhance public awareness and understanding surrounding mental health issues, paving the way for a more compassionate and inclusive society.
Penumbra is dedicated to delivering exceptional care through high quality, personalised, and recovery focused services to adults and young people experiencing mental ill-health. Penumbra delivers a range of services including supported living and supported accommodation services; community/social inclusion services including Crisis, and Distress Brief Intervention Services; self-harm projects, including the Self-harm Network Scotland; support for Survivors of In-Care Abuse; and suicide bereavement support, to name but a few.
Penumbra has experienced and responded to a significant increase in demand for its services. Over the last year, the charity delivered 77 individual services, supporting 17,755 people. As an organisation it therefore needs to develop so that it can support the mental health needs of Scotland in the years ahead. Empowered by its 2021-25 strategic plan, Penumbra is committed to expanding its reach so that people have access to the right support at the right time.
To do this, Penumbra needs to achieve its full income generating potential as a national third sector organisation. As a key part of Penumbra’s Leadership Team, you will develop and implement our Business Development strategy, blending statutory and commissioned funding with trading and fundraising, You will develop and lead our Business Development team and will play a vital role in how we grow and deliver for the people of Scotland.
We are looking for someone who has experience of working at a senior strategic level and who has extensive experience in a commercially focussed environment. We are happy to hear from you if you are from the third, private or public sector. You will need to evidence that your strategy and execution have produced significant income benefit for your organisation. You will also need to have drive, determination to succeed, and leadership experience in getting your team to produce tangible results and, above all, an empathy and passion for the work of Penumbra.
If this sounds like you and you would like to learn more about this opportunity, please contact us today for the full candidate pack. PLEASE NOTE, THIS ROLE CLOSES ON WEDNESDAY 29TH MAY SO EARLY APPLICATIONS ARE WELCOMED.
About the Role:
We are looking for a skilled and empathic individual to join our Sutherland team in Golspie as a Resource Centre Project Worker.
Our Resource Centre in Golspie offers a safe and welcoming environment for people affected by mental illness to meet, socialise and take part in supported activities and outings. This helps to encourage people to feel more involved, included and empowered in their lives. Effective support also promote increased self-confidence and independence in people who use the service.
With experience of support work, organising group activities, completing reports and a sound understanding of Mental Illness; the project worker will also be actively involved in promoting and developing the service in
Who are we looking for?
You will be responsible for compiling and reviewing development plans for people using the service, and ensure that the agreed outcomes are being achieved.
You are someone comfortable working in a team as well as autonomously, and are proactive in your own personal development and learning. The successful candidate will be required to be a member of, or willing to join the PVG scheme membership.
If you are passionate about enabling Change Mental Health to deliver a valuable service to the Scottish community and feel your profile matches this role’s criteria, then we want to hear from you!
Why join us
Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.
Our person-centred approach puts the people we work with at the heart of what we do ensuring they have greater opportunity, can build confidence and social skills, and become more integrated into their communities. By building connections and support around individual needs, our team of nearly 200 staff and 800 members value the lived experience which informs the services we deliver. We look beyond illness by taking a holistic approach that ensures no one has to face mental ill health alone.
Benefits:
• Professional development including funded opportunities.
• A generous 37 days’ holiday.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.
• Enhanced sick pay and leave entitlements
• Paid Mental Wellbeing Days
• Cycle to Work Scheme
• Blue Light discount card
IT, Cyber Security and Information Governance Manager
- Full time
- £36,533
- Edinburgh, with travel and homeworking as required (Hybrid)
- Closing 28th May 2024
We have an exciting opportunity to join the Corporate Services Team at Health in Mind.
People tell us what we do is special and unique – it’s the Health in Mind way. We’re looking for someone who can support our work through leading and further developing Health in Mind’s IT infrastructure, cyber security and information governance. As a key member of our Leadership and Management team, you will work alongside Managers to ensure teams adhere to IT and Information Governance policies and procedures.
You will also continue to ensure Health in Mind’s data protection compliance through responding to Subject Access Requests, Data Breaches and ensuring Data Sharing Agreements and Data Impact Assessments are in place.
This is a maternity cover post and is for a fixed term of up to 12 months.
RASASH is looking for a Support Team Lead (35 hours) to join our team.
Are you passionate about gender equality and supporting survivors of sexual violence? Do you have the skills necessary to lead a team to provide trauma-informed support?
We have an exciting opportunity to join our team and play a key role in ensuring RASASH’s emotional support services are of high quality and in line with the National Rape Crisis Service Standards.
The post-holder will line manage the Support and Outreach Workers (10 staff) and coordinate the delivery of RASASH’s therapeutic emotional support services across Highland.
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