Office Manager
- Full time
- £28,000 – £33,000
- Edinburgh (office based but flexible working available)
- Closing 29th March 2024
- Advertised from 15th March 2024
- 35 hours per week
Role
We’re looking for an experienced Office Manager with a passion for diversity and inclusion to join our team. Could that be you?
Who are we?
Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.
You can find out more about us at deafaction.org.
About you
You will be an experienced Office Manager (minimum 2 years) with excellent IT and organisational skills, and meticulous attention to detail. You will be confident and knowledgeable in office systems and processes, including health and safety. You will often be the first point of contact at Deaf Action’s Head Office and will work across several teams and services, also providing support to our other locations where required. You will be an integral part of ensuring that Deaf Action deliver quality services to all of our clients, guests, and staff and that everyone who visits our headquarters has a positive experience. Strong customer service skills are essential.
You will be someone who takes pride in maintaining high standards, with the ability to:
- maintain efficient day-to-day routines as well as responding to the unexpected
- manage a budget and identify the most cost-effective solutions
- support the Receptionist team to triage and record any incoming enquiries and direct these to the most suitable service
- observe strict confidentiality when dealing with sensitive information, preferably with a strong knowledge of GDPR rules (additional training will be provided)
Excellent communication skills are essential. The ideal candidates will be fully committed to our values, which can be found on our website. Experience of working with the deaf community and/or knowledge of BSL will be advantageous.
The role
Our headquarters are both a place of work and an important community hub. Maintaining a safe, welcoming, and supportive environment is critical to our success. The Office Manager role is integral to achieving these objectives. We are looking for someone to be an integral part of our team, responsible for leading on all aspects of running the office day-to-day to enable our staff to deliver great work. The role reports to the HR Manager and will line manage our receptionist and administration support staff.
Key responsibilities of the role include:
Customer Service, IT, HR & Data Management
- support the HR Manager with administration for the recruitment process and other staff processes and documentation as required
- act as the first port of call for any IT issues and liaise with external IT supplier for support to resolve
- support the receptionist to manage all incoming enquiries and correspondence and ensure these are directed appropriately and recorded on our database
- ensure all visitors have a positive experience and are supported with the right service at the right time
- ensure the contact database is maintained effectively
- keep management informed regularly via performance reports
General Office
- oversee day-to-day office activities as main point of contact for all employees and visitors
- maintain supplies of office materials and other essential items, manage vendor relationships, and coordinate deliveries
- manage all aspects of space/infrastructure planning (e.g. moves, additions, changes to workstations)
- support the onboarding and induction of new staff and ensure all IT needs are met
- oversee mail room function to ensure incoming and outgoing mail and parcels and managed effectively
- manage the Bar Coordinator to ensure they provide excellent customer service to clients in an efficient manner and according to proper procedure and bar regulations
- manage the Fringe Festival venue
Health & Safety
- ensure maintenance and cleanliness of all spaces, instructing routine repairs as required
- oversee health and safety compliance, ensuring the safety of our employees and visitors at all times
- carry out spot-checks and audits to comply with insurance requirements
- maintain security and develop a plan for out of hours office access arrangements for all user groups
- organise First Aid training and oversee First Aid response, including responsibility for the accident logbook
What’s on offer?
- Occupational pension scheme with employer contributions of 6%
- 32 days leave pro rata (inc bank holidays)
- Day off for your birthday
- 24/7 access to an Employee Assistance Programme provided by Health Assured
- In-house Mental Health First Aiders
- Death in Service benefit
- Access to the Cycle to Work Scheme and IT Voucher Scheme
- Ongoing support for learning and development through our PDR process
- BSL Lessons if required
Application notes
Closing date: 29 March 2024
Interviews w/c: 8 April 2024
Start date: May 2024
To apply, please send your CV along with a covering letter to recruitment@deafaction.org
PVG checks will be requested. Applications welcome from all sections of the community.
Finance and Resource Manager
- Part time
- £42,000 – £45,000 pro-rata
- Hybrid: Glasgow
- Closing 12th January 2026
The Scottish Commission for People with Learning Disabilities (SCLD) is a Human Rights Defender. Our vision is of a Scotland where people with learning disabilities live full, safe, loving and equal lives.
SCLD is seeking a Finance and Resource Manager to join the senior leadership team. This is an excellent opportunity for an experienced finance professional to play a key role in shaping financial strategy, supporting operational delivery, and strengthening governance as we influence the development of policy, practice and legislation for people with learning disabilities.
In this role, you will lead on all aspects of financial management, including the preparation of management accounts, annual budgets, year-end reporting and the maintenance of robust financial controls. You will oversee payroll, ensure compliance with accounting and charity regulations, and manage the audit process. Accuracy, timeliness and strong reporting standards will be central to your work.
Your remit will also include wider operational responsibilities such HR and IT systems administration, procurement and office management. Working closely with two direct reports and colleagues across the organisation, you will help to maintain effective processes and a well-run working environment. You will also provide governance support by overseeing key committee meetings, including scheduling, preparing papers, recording minutes and following up on agreed actions.
We are looking for a qualified accountant with proven experience in financial leadership, ideally gained within a regulated or not-for-profit environment. Strong communication skills, sound judgement and the ability to manage multiple priorities are essential. Experience and knowledge of governance and risk management frameworks will be beneficial.
If you are seeking a strategic finance role within a purpose-led environment where your work will make a meaningful impact, we welcome your application.
Are you looking to use your HR skills in a rewarding, thriving social care charity?
Capability Scotland delivers exemplary care, support, and education for disabled children and adults across Scotland. We were founded in 1946 and have always strived to be a major ally in supporting disabled people to have full equality of opportunity and participation as citizens of Scotland. Our vision is of an inclusive Scotland where everyone has the opportunity to have their voice heard, contribute to society and fulfil their potential.
As an experienced HR Business Partner, you’ll be joining an established HR team; reporting directly to the Head of People and working closely with two other Business Partners.
We encourage a work/life balance, so we’re open to discussing start and finish times that work around your life. You need to be within commutable distance of our Edinburgh office (EH12) as we work 50% of our time in the office and 50% from home. You should also be able to regularly travel to visit the managers you are partnered with across Scotland.
This is a challenging and fast paced role, with heavy involvement in case management. On top of a great salary, excellent pension, and market-leading annual leave, we can offer you a real sense of job satisfaction. You will be using your knowledge and experience to support the people who support our customers to live their best lives. You will gain invaluable experience and work in a supportive team environment.
Job Purpose
To provide operational and project HR advice and support to managers and staff ensuring employment issues are handled in accordance with legislative and organisational requirements and meets or exceeds good practice.
Required Skills/Experience
- 5+ years’ experience in a similar role.
- CIPD Level 5 or equivalent.
- Experience in a range of employee relations issues, including high-volume complex case management such as attendance, conduct, capability, and grievance. You will be juggling multiple cases at any given time, so you need to thrive while working under pressure.
- The ability to champion best practise, deliver change and continuously improve our processes.
- Up to date knowledge of employment law.
- An ability to demonstrate a commitment to our five values: being "Kind, Inclusive, Open & Honest, Aspirational & Creative"
- High level of self-motivation, able to meet several deadlines.
- Excellent organisational & communication skills with great attention to detail.
- Skilled in the use of all Microsoft Office products and able to learn new systems quickly.
- Ability to work flexibly on your own initiative and as part of a team.
- High levels of customer service and attention to detail.
Desired Skills/Experience
- Knowledge of the social care sector.
- Understanding of HR systems, ideally iTrent.
- Able to start with us quickly.
Working with Capability Scotland brings you lots of benefits:
- £36,925.00 per year and a 37-hour working week.
- 37 days’ annual leave.
- Up to 13% pension (8% employer contribution)
- Up to 3x annual salary Death in Service benefit.
- Enhanced sickness and family leave payments.
- Free disclosure checks throughout your career.
- Cycle to Work Scheme.
- Shopping discounts through the Perks At Work scheme.
- Free 24/7 employee assistance programme.
About Us
Clyde Shopmobility is a user-led charity supporting people with disabilities, age-related conditions, and mobility challenges. We provide powered wheelchairs, mobility scooters, and daily living aids to help people maintain independence and access their community.
Job Purpose
We are seeking a reliable and organised Shop Manager to oversee the day-to-day running of our Shopmobility service. You will lead a small team of staff and volunteers, ensuring the shop operates smoothly, safely, and professionally. This role is ideal for someone with strong people skills, a hands-on approach, and a passion for customer service.
Key Responsibilities
- Oversee the daily operations of the Shopmobility service, ensuring it is open and staffed appropriately across the week
- Supervise, support, and schedule staff and volunteers, including maintaining rotas and hosting regular team meetings
- Act as a keyholder and ensure the security of the premises
- Ensure the shop is clean, welcoming, and well-presented, with equipment and stock in good working order
- Manage stock levels, ordering, merchandising, and basic inventory control
- Handle customer enquiries, bookings, and payments, ensuring accurate records are kept using MS Office and booking systems
- Maintain compliance with health and safety, fire regulations, and data protection policies
- Carry out basic administrative tasks including cash handling, banking, and reporting
- Support the induction and training of new staff and volunteers
- Undertake any other reasonable duties in line with the role
Person Specification
- Experience in a retail, customer service, or supervisory role
- Strong organisational and time management skills
- Confident using Microsoft Office and basic IT systems
- Friendly, approachable, and professional manner
- Commitment to equality, inclusion, and excellent customer service
- Ability to work flexibly, including some weekends
- PVG membership required
Support Workers & Relief Support Workers
- Part time
- Sessional
- On site: Edinburgh
- Closing 3rd October 2026
We are currently looking to recruit support workers to join our small team within Inclusion Alliance. The role involves supporting people with learning disabilities to be included in the community and lead an ordinary life. Your work would involve helping people to access educational, social, leisure and work or volunteering opportunities in the community.
No experience or formal qualifications are necessary for the role although a caring nature, positive attitude and a sense of fun are important characteristics to have. New staff will receive paid training and undertake shadow shifts with experienced staff members during induction. We want new staff to feel ready and able to work prior to working on their own for the first time.
We have various vacancies available including part time and relief/casual positions in various locations throughout Edinburgh.
Working hours are based between the hours of 8am and 5pm Monday to Friday
We have various permanent and casual vacancies available.
Relief/ Casual pay rate- £12.65 per hour
Candidates must be caring, motivated and have excellent communication skills whilst being committed to working in a person-centred way ensuring that support is built around the supported person’s wishes and needs.
Benefits include
- Employer contributory pension scheme
- Funded SVQ 3 qualification and learning opportunity
- Paid annual leave entitlement
- Regular paid supervision sessions
- Regular paid training and development opportunities
- Daytime Monday to Friday working
- Working for a well-established small organisation where person centred values are at the core.Free 24/7 access to employee support app
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