We’re looking for an enthusiastic Receptionist with a passion for diversity and inclusion to join our team. Could that be you?
Who are we?
Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.
You can find out more about us at deafaction.org.
About you
You will be customer-focussed, with excellent IT and organisational skills, and strong attention to detail. You will be confident and knowledgeable in office systems and processes, including health and safety. You will often be the first point of contact at Deaf Action’s Head Office and will work across several teams and services, also providing support to our other locations where required. You will be an integral part of ensuring that Deaf Action deliver quality services to all of our clients, guests, and staff and that everyone who visits us has a positive experience. Strong customer service skills are essential.
You will be someone who takes pride in maintaining high standards, with the ability to:
Excellent communication skills and proficiency in BSL are essential (minimum level 3).
The ideal candidate will be fully committed to our values, which can be found on our website.
The role
Our headquarters are both a place of work and an important community hub. Maintaining a safe, welcoming, and supportive environment are critical to our success. The Receptionist role is integral to achieving these objectives. We are looking for someone to provide a high level of front-line support to enable our staff to deliver great work. This role reports to the Office Manager.
Key responsibilities of the role include:
Customer Service
General Office
Health & Safety
What’s on offer?
• Occupational pension scheme with employer contributions of 6%
• 32 days leave pro rata (inc bank holidays)
• Day off for your birthday
• 24/7 access to an Employee Assistance Programme provided by Health Assured
• In-house Mental Health First Aiders
• Death in Service benefit
• Access to the Cycle to Work Scheme and IT Voucher Scheme
• Ongoing support for learning and development through our PDR process
Closing date: 29 March 2024
Interviews w/c 8 April 2024
Start date: May 2024
To apply, please send your CV along with a covering letter to recruitment@deafaction.org
PVG checks will be requested. Applications welcome from all sections of the community.