- Advertised from 15th March 2024
- Salary depending on experience. 35 hours per week but job share available
Role
We’re looking for an enthusiastic Receptionist with a passion for diversity and inclusion to join our team. Could that be you?
Who are we?
Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.
You can find out more about us at deafaction.org.
About you
You will be customer-focussed, with excellent IT and organisational skills, and strong attention to detail. You will be confident and knowledgeable in office systems and processes, including health and safety. You will often be the first point of contact at Deaf Action’s Head Office and will work across several teams and services, also providing support to our other locations where required. You will be an integral part of ensuring that Deaf Action deliver quality services to all of our clients, guests, and staff and that everyone who visits us has a positive experience. Strong customer service skills are essential.
You will be someone who takes pride in maintaining high standards, with the ability to:
- provide an efficient and customer-focused reception service, creating a welcoming environment for clients, visitors, and colleagues
- maintain efficient day-to-day routines as well as responding to the unexpected
- triage and record any incoming enquiries and direct these to the most suitable service
- observe strict confidentiality when dealing with sensitive information
Excellent communication skills and proficiency in BSL are essential (minimum level 3).
The ideal candidate will be fully committed to our values, which can be found on our website.
The role
Our headquarters are both a place of work and an important community hub. Maintaining a safe, welcoming, and supportive environment are critical to our success. The Receptionist role is integral to achieving these objectives. We are looking for someone to provide a high level of front-line support to enable our staff to deliver great work. This role reports to the Office Manager.
Key responsibilities of the role include:
Customer Service
- welcome visitors and determine the nature and purpose of visit and direct them accordingly
- deal with daily inbound enquiries via post, phone and email and transfer these to the most appropriate member of staff or department
- ensure all contacts and enquiries are recorded on our database
- ensure all visitors have a positive experience and are supported with the right service at the right time
- manage meeting room availability and set up for internal and external clients
General Office
- monitor office supplies and order and distribute new supplies as needed
- support mail room function to ensure incoming and outgoing mail and parcels are managed effectively
- provide general administrative support, such as scanning, photocopying, printing, and management of confidential waste
- support colleagues to prepare for events, including IT set-up and refreshments
- undertake such other duties as required from time to time by the Office Manager
Health & Safety
- support the Office Manager with health and safety checks, including maintenance of the accident log, first aid supplies etc
- carry out spot-checks and audits to comply with insurance requirements
- maintain security and support out of hours office access arrangements for all user groups
- help ensure Albany Street is clean and tidy, with responsibility for public spaces, kitchen areas and recycling collections
- record any reports of health and safety concerns and ensure these are acted upon
What’s on offer?
• Occupational pension scheme with employer contributions of 6%
• 32 days leave pro rata (inc bank holidays)
• Day off for your birthday
• 24/7 access to an Employee Assistance Programme provided by Health Assured
• In-house Mental Health First Aiders
• Death in Service benefit
• Access to the Cycle to Work Scheme and IT Voucher Scheme
• Ongoing support for learning and development through our PDR process
Application notes
Closing date: 29 March 2024
Interviews w/c 8 April 2024
Start date: May 2024
To apply, please send your CV along with a covering letter to recruitment@deafaction.org
PVG checks will be requested. Applications welcome from all sections of the community.
Finance and Resource Manager
- Part time
- £42,000 – £45,000 pro-rata
- Hybrid: Glasgow
- Closing 12th January 2026
The Scottish Commission for People with Learning Disabilities (SCLD) is a Human Rights Defender. Our vision is of a Scotland where people with learning disabilities live full, safe, loving and equal lives.
SCLD is seeking a Finance and Resource Manager to join the senior leadership team. This is an excellent opportunity for an experienced finance professional to play a key role in shaping financial strategy, supporting operational delivery, and strengthening governance as we influence the development of policy, practice and legislation for people with learning disabilities.
In this role, you will lead on all aspects of financial management, including the preparation of management accounts, annual budgets, year-end reporting and the maintenance of robust financial controls. You will oversee payroll, ensure compliance with accounting and charity regulations, and manage the audit process. Accuracy, timeliness and strong reporting standards will be central to your work.
Your remit will also include wider operational responsibilities such HR and IT systems administration, procurement and office management. Working closely with two direct reports and colleagues across the organisation, you will help to maintain effective processes and a well-run working environment. You will also provide governance support by overseeing key committee meetings, including scheduling, preparing papers, recording minutes and following up on agreed actions.
We are looking for a qualified accountant with proven experience in financial leadership, ideally gained within a regulated or not-for-profit environment. Strong communication skills, sound judgement and the ability to manage multiple priorities are essential. Experience and knowledge of governance and risk management frameworks will be beneficial.
If you are seeking a strategic finance role within a purpose-led environment where your work will make a meaningful impact, we welcome your application.
Support Workers & Relief Support Workers
- Part time
- Sessional
- On site: Edinburgh
- Closing 3rd October 2026
We are currently looking to recruit support workers to join our small team within Inclusion Alliance. The role involves supporting people with learning disabilities to be included in the community and lead an ordinary life. Your work would involve helping people to access educational, social, leisure and work or volunteering opportunities in the community.
No experience or formal qualifications are necessary for the role although a caring nature, positive attitude and a sense of fun are important characteristics to have. New staff will receive paid training and undertake shadow shifts with experienced staff members during induction. We want new staff to feel ready and able to work prior to working on their own for the first time.
We have various vacancies available including part time and relief/casual positions in various locations throughout Edinburgh.
Working hours are based between the hours of 8am and 5pm Monday to Friday
We have various permanent and casual vacancies available.
Relief/ Casual pay rate- £12.65 per hour
Candidates must be caring, motivated and have excellent communication skills whilst being committed to working in a person-centred way ensuring that support is built around the supported person’s wishes and needs.
Benefits include
- Employer contributory pension scheme
- Funded SVQ 3 qualification and learning opportunity
- Paid annual leave entitlement
- Regular paid supervision sessions
- Regular paid training and development opportunities
- Daytime Monday to Friday working
- Working for a well-established small organisation where person centred values are at the core.Free 24/7 access to employee support app
Project Workers
- Full time or Part time
- Sessional
- On site: Edinburgh sites (St Margarets House and Links House)
- Closing 19th December 2025
We are currently recruiting Project Workers to work within our Edinburgh services. You will be joining our dedicated team supporting adults with learning disabilities and autism to reach their individual goals and ambitions.
Rate:£12.60 per hour
Working Hours: 10:00 – 16:00, Monday – Friday, with full time hours at 30 per week
Contract Type:Permanent, Full Time & Part Time: we’d love to hear from all applicants interested in part time or full time work, however we won’t be able to consider applicants looking to work less than 2 days per week.
Holiday:30 days pro rata, enhanced at 3 years’ service by an additional day (pro rata) per year thereafter, up to a maximum of 5 days. Upmo regularly closes during the Christmas/New Year period.
About the role
As a Project Worker, you will be part of an enthusiastic and creative team who provide daily support to adults with learning disabilities and autism as they participate in workshop activities of their choosing within our site-based services, and café sites.
This role includes supporting students on a 1:1 basis, facilitating workshops, and supporting people with personal care tasks throughout the day such as assistance with eating and drinking, toileting needs, and other private hygiene needs.
For this vacancy, we are particularly interested in hearing from individuals with musical and performance skills, but will consider those with all round skills for our services, which run varied workshops throughout the week which involve the following areas: art & crafts, IT, music, drama, dance, cooking, gardening, and outdoor activities.
While previous experience in care or support is highly advantageous, it is not required as we provide full training and ongoing support to our staff team.
Parent Carer Support Specialist
- Part time
- £25,290 – £28,464 pro-rata
- Hybrid: Predominantly home-based with potential to work from Edinburgh office and some travel to support families.
- Closing 15th December 2025
The main purpose of this role is to support the parents and carers of neurodivergent children and young people by providing high quality, person-centred information, advice and support. Parents and carers contact us for advice and information about a wide-ranging variety of topics relating to neurodiversity, including neurodevelopmental conditions, rights and responsibilities, pathways and services, communication with professionals and promoting wellbeing.
The post holder will provide advice and information to parents and carers who contact the service. They will also provide further support for parents and carers to identify desired goals and outcomes and create a plan to work towards these, using a coaching approach. They will provide parents and carers with the tools to independently communicate with professionals and support their child(ren), while providing a safe space to reflect on their own wellbeing, using a non-judgemental, trauma-informed approach at all times.
The role mainly involves communication by phone, text and email but may also include in person support and virtual or in person attendance at meetings where required. The post holder may be required to communicate with professionals on behalf of parents and carers and will also provide advice and support to professionals working with neurodivergent children and young people and their families.
Our Parent Carer Service also provides group-based support for parents and carers and the post holder may be required to facilitate peer support or information-based group sessions, both online and in person.
This post may occasionally require weekend and/or evening work and very occasionally working elsewhere. The charity is based in Edinburgh but the Direct Help and Support (DHS) service in which this role sits, covers the whole of Scotland. Our Parent Carer Support Specialists support families and professionals primarily through the use of technology, with some in-person working when required. The post involves hybrid working, working from home and from our office in Edinburgh when required, as well as travel to support parents and carers in person, including at meetings or in group settings.
Organisation profile
Mindroom is a charity that champions all forms of neurodiversity and supports all kinds of minds. Our mission is to be a leading centre for change, in how we live, work and learn. We achieve this through support, education, advocacy, and research.
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