This vacancy has now closed

Social Policy Officer

  • Full time
  • £29,000
  • Glasgow
  • Closing 18th March 2024

  • Advertised from 29th February 2024
  • Salary: £29,000 (pay review annually plus pension, NI etc). Annual leave: 27 days, plus 13 days Public Holidays Total: 40 Hours: 35 (Flexible working hours policy in place and Hybrid working). Responsible to: Assistant Manager/ CEO. Type of Contract: Fixed term initially of 2 years with further funding being sought thereafter. The aim is to make these posts permanent. Requirements: Appropriate Disclosures, proof of right to work in the UK


Parkhead CAB is seeking applications for suitably experienced and enthusiastic individuals to join our staff team.

Citizens Advice Bureaux (CABx) have two aims, to:

  • Provide advice and information to ensure people can claim their rights.
  • Campaign on the basis of evidence to advocate for policy and legislative change to improve people’s lives.

The eight Glasgow Citizens Advice Bureaux have an exciting new social policy project which aims to build the capacity of CABx to campaign and advocate to address the root causes of problems faced by CAB clients. The project will employ two people, this advert is for a Social Policy Officer who will work across the Glasgow CABx and with Citizens Advice Scotland staff on national and local campaigns and influencing initiatives to advocate for legal and policy change to improve people’s lives. The new social project is looking to recruit, two people with the skills and experience to:

  • Recruit, train and support dedicated social policy workers in the Glasgow CABx
  • Undertake local campaigns to address issues of financial inclusion and benefit take up
  • Gather, analyse and document the evidence of client issues to support local and national advocacy and campaigning
  • Develop, implement, evaluate and document a model of building capacity for social policy work that can be rolled out across 59 members of the Scottish CABx Network

The successful candidate will need to demonstrate, initiative, innovative ideas for campaigning and advocacy, excellent communication skills, understanding of working with volunteers and a commitment to the values and principles of the CABx network.

The post will be managed by Parkhead CABx, but work will take place across the 8 bureaux and those employed must be prepared to visit each CAB regularly. The post is for two years in the first instance with the plan to make the post permanent in the future.

This is an exciting opportunity for those who wants a job that makes a real difference to people’s lives.

Parkhead CAB prides itself in recruiting staff who want to make a positive difference to the lives of those around them. Our priority is to make a welcoming and trusted environment for clients and an enjoyable work place for our staff and volunteers. We believe strongly in our staff wellbeing. If this sounds like something you’d be interested in then we would love to hear from you.

Application notes

Closing date for applications is Monday 18th March at 5pm. Interviews likely to be in April.

Please email to request an application pack or download the pack on this page. (CVs will not be accepted)

Parkhead CAB strives to be an equal opportunities employer and welcomes applications from all sections of the community and is happy to discuss variations in hours to help with caring responsibilities. Please note this post will be subject to a satisfactory disclosure check if offered the post. This will also be reviewed at appropriate intervals as detailed in the bureau Recruitment inc. safeguarding policy.

Our staff tell us: “I have been so impressed with Parkhead CAB as an employer, they really care about staff as well as clients and look out for your wellbeing and the flexibility they allow has really worked for me”

Our clients tell us: “If any of you in your office go home at night wondering if you are doing a good job please think of me and know you most certainly are, you have no idea how much difference this has made to our lives. Thank you so much”