Quality Assurance Lead
- Full time
- £45,449 – £54,419
- Homeworking with the ability to travel across Scotland when required (mainly in the central belt with advance notice)
- Closing 22nd February 2024
- Advertised from 8th February 2024
- Pension + holiday + flexible remote working (Grade B3)
Role
We are recruiting a Quality Assurance Lead to add specialist expertise to our team and support the public body, Redress Scotland. We are looking for a skilled and experienced person who is committed to living our values of Dignity, Respect and Compassion. You will be part of the Operations Management Team and we will offer you training, flexible working and support and you will be part of a new and inclusive team.
This post benefits from a range of excellent terms and conditions, holiday entitlement, pension and a working arrangement that offers flexible working mainly from home, with the need to meet others in person when it is purposeful and for training and development purposes.
Background
For decades, many children in residential care settings in Scotland were failed by those entrusted to look after them. Under a new national scheme, survivors of historical child abuse in care will be able to apply for financial redress payments of up to £100,000, as well as access to an apology and support.
Redress Scotland is the Non-Departmental Public Body responsible for deciding levels of financial redress to be awarded to survivors and, in some cases, next of kin. Redress Scotland is independent of the Scottish Government.
As the organisation grows, we are looking for additional skilled people to work in a dynamic environment, providing vital support to the Head of Operations with the quality assurance agenda. Working as part of a team the role requires someone who is able to work with others but who is also confident taking the lead and who is able to make decisions. The role is a new one where no two days are likely to be the same and in return you will work in an environment that is supportive and caring where you see your contribution make a difference to survivors and their families every day.
This role is a fantastic opportunity to work in a fast paced environment and be involved in varied and dynamic work.
Organisation
Redress Scotland is primarily a decision-making body. It will not process applications, provide application support to applicants or arrange payments. In order to make best use of public resources, all administrative aspects of the national scheme will instead be carried out by Scottish Government without impinging on the independence of Redress Scotland’s decision-making.
Role Description
The Quality Assurance Lead will oversee our quality of our operational processes of the public body to ensure that we deliver the highest quality outputs to survivors through a total quality management approach.
Working closely and in collaboration with others the postholder needs to have an excellent working knowledge and understanding of Redress Scheme and how this operates so that they can audit, design and review processes which keep the survivor and their families at the heart of what we do. This will involve observing processes, panels and checking and reading communications, working alongside all stakeholders internally and externally to ensure all these approaches are sensitive and appropriate and in line with guidance and legislation. Work to enhance and continuously improve what we do with confidence and trust.
Wanting to find out more about the role and Redress Scotland? Sign up to our Open Session to be held remotely on Thursday 15th February 12:45 pm – 1:30 pm by completing our short form: forms.office.com/e/m9g3kYrPfj
Application notes
To apply, please follow the link below and complete the application form by Thursday 22 February 2024 forms.office.com/e/wqGyKk0RDU
Recruitment Timetable:
Open Session – 45 minutes: Thursday 15th February 12:45 pm-1:30 pm
Closing date: Thursday 22 February
Selection process – (panel interview & written assessment) 7th & 8th March
Further Information
The work of Redress Scotland has been developed through the voice of lived experience since its inception. Applications are being encouraged and welcomed from talented individuals who have lived experience of the care system. If you meet the essential criteria we will guarantee you an interview.
Please note that the successful candidate will be required to complete a Disclosure Scotland check, Scottish Government security checks and provide satisfactory references.
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Service Improvement Manager (Care Sector)
- Full time
- £42,669 – £44,920
- On site: Dumbarton
- Closing 30th July 2024
Are you an ambitious and dedicated Health or Social Care manager? Are you driven and passionate about delivering the highest standards of care and support? We have a great opportunity for you!
We’re on the lookout for a Service Transformation Manager to join us on a 3-year fixed-term basis in Dumbarton.
The Role
As our Service Transformation Manager, you’ll take the lead in developing and transforming one of our biggest services. Our service provides support to eight individuals with complex support needs who all live in their own flats in the same supported living complex.
Working alongside our Branch Leader, Culture Lead, PBS Lead and Depute Delivery Director, you’ll develop a high functioning, accountable and professional support team who are dedicated to making sure that the people we support live the best lives possible.
You’ll take on Registered Manager responsibilities and will drive improvements in standards and quality and help us achieve our strategic aims.
For a full list of responsibilities, please see the role profile attached to our advert.
About you
This role would be ideal for someone who is looking to develop their career in our sector in a more senior role, or a Registered Mental Health/Learning Disabilities Nurse with leadership experience.
What we need you to bring:-
- Extensive experience in a leadership role in the Health or Social Care setting
- Significant experience of managing and leading teams, with evidence of improving performance
- Experience of working with individuals with learning disabilities and Autism
- Knowledge of legislation and governance within the Social Care sector, specifically SSSC codes of practice and Health & Social Care Standards
- A sound understanding of professional boundaries, accountabilities, and responsibilities, particularly in relation to working with vulnerable people
- A proven solutions focused approach to problem solving with a flexible approach to emerging or changing circumstances
- SCQF level 9/10 in Social Services and Healthcare or equivalent
About us
Cornerstone is one of Scotland's largest charities with over 40 years' experience providing care and support for adults and children with various support needs across Scotland.
Our Strategic Aims
- To become an expert provider of services to people with learning disabilities, autism and complex care needs.
- To be the best employer in social care in Scotland.
- To achieve stability and sustainability which supports future developments.
So, if you’d love to showcase your experience and make a real difference to people’s lives in a well-respected, national organisation, what are you waiting for? Apply today! We’d love to hear from you!
Have any questions? Please contact Nikki O'Brien, our Deputy Delivery Director at nicola.o'brien@cornerstone.org.uk
The successful candidate will be required to join the Protection of Vulnerable Groups Scheme and be committed to working towards a relevant SVQ in Social Services and Healthcare and PDA in management with the support from our Training Academy, if not already attained. If you’re successful in joining our team, we will need you to register with the SSSC within 3 months of starting your employment with us.
The successful candidate will Cornerstone welcomes applications from all sections of the community and actively seeks to increase the diversity of our workforce.
Top job! Breast Cancer Centre House Manager
- Full time
- £37,500 – £45,000
- On site: Edinburgh
- Closing 12th August 2024
The House of Hope will exist to help people in Edinburgh and the surrounding areas. The centre will be a haven away from the outside world where those who are impacted by breast cancer can be who they need to be in a safe space, whilst offering connectivity, support, and friendship.
Cancer is hard and takes its toll on you and those around you. We aim to nurture, improve the quality of life, and enrich the emotional wellbeing of our users by offering sanctuary and support within a home-like environment at a time when they need it most.
You are more than a diagnosis. The service will be designed to be person centred with the voice of the patients and their families at the heart of The House.
The Role:
This is an exciting opportunity to be responsible for leading the launch, growth and development of professional, effective and accessible breast cancer support services for The House of Hope Scotland.
We have an experienced and passionate board of trustees, working alongside an active network of volunteers. You will report to the Chief Executive Officer and will work closely with our trustees and patient volunteers.
This dynamic role requires an individual who displays strong interpersonal skills and the ability to manage a multi-disciplinary team. The successful candidate must be proactive, adaptive and responsive to the changeable demands of working in a person-centred environment.
You will be the first point of contact for operations within The House of Hope. You will with the board and CEO to develop the launch operational strategy and programme, overseeing the refurbishment of the building and begin to carve out relationships with service providers and stakeholders.
We need a self-starter who is passionate about supporting those impacted by breast cancer - no two days will be the same.
Signposting and working in partnership with organisations across Scotland who can provide services of benefit to our user group will play another key part in this role. You will support the CEO and trustees with building relationships both across the Scottish cancer network and with potential service providers. We also want to work to increase our networks with health professionals, to help them support their patients.
Within the House of Hope itself and digitally we will provide information and support for those with breast cancer via a direct patient support service. You will help to establish and sustain support groups for breast cancer patients and their families, providing patient information about breast cancer to patients and major centres of breast cancer treatment, and running events (both online and face to face).
This is a unique and exciting role that will allow you to use your skillset to work with us to develop and open The House of Hope Scotland. The CEO, trustees, founders and wider voluntary team will support you at every stage.
Top job! Area Manager - Scotland
- Full time
- £45,441 – £49,498
- On site: Glasgow or Aberdeen office with regular travel across the Area
- Closing 11th August 2024
PAPYRUS is the national UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.
We are recruiting an Area Manager for Scotland to create and cultivate sustainable community services across your area to contribute to PAPYRUS creating suicide-safer communities for young people across the whole of the UK.
What you will do:
- You will lead the EQUIP strategy in your Area.
- You will ensure that PAPYRUS is represented at appropriate local and regional Suicide Prevention groups and bodies across your Area.
- Manage Service Delivery in your Area.
- Develop an operational plan to deliver the strategy.
- Drive the effective performance of the Area through strong leadership which sets high expectations of all staff.
To be successful in this role you will have:
- Proven experience of building, managing and enabling a successful team.
- Experience of identifying new approaches to underpin strategy, progressing new opportunities and translating these into sustainable, funded projects in the community.
- Previous experience of preparing a budget, securing funding for projects/ programmes and having financial accountability for successful implementation.
- Experience of managing complex projects with a positive impact on social change.
- Proven track record of successfully building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.
- Proven experience of effective working as part of a management group.
- A bachelor’s degree level or equivalent professional qualification in Leadership, Management, Health, Social Care, Social Sciences, Education, Business Development, Community Work, or Public Health.
Benefits:
You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Practice Development Manager (Complex Support)
- Full time
- £46,296 – £50,102
- On site: Based Glasgow, with regular travel to our services across Scotland
- Closing 4th August 2024
Key and our subsidiary, Community Lifestyles, we provide person-centred support to over 2,000 disabled people, across 17 Scottish local authorities, to enable them to lead full, active lives in their own homes and communities.
The people we support have a wide range of life experiences and needs, from young people still at school through to people in their 90s. Our approach, therefore, is about working in partnership with the person, and the important people in their life, to build flexible, responsive support which is focused on them achieving what they want from life.
We are committed to the Scottish Government’s Coming Home agenda, having a track record in supporting people with complex support needs, people moving out of institution care including those living in out of areas placement, far from their families, friends, and original communities. Individual services range from a few hours per week to 24/7 support in people’s own homes and communities, reflecting each person’s agreed outcomes and personal plan.
Working closely with our Learning and Development Team, operational managers, housing colleagues and team of specialist behaviour support instructors, you will:
- Promote the highest standard of person-centred, outcomes-based support.
- Lead on the delivery of our Positive Behaviour Support and Trauma-focused strategies.
- Provide supervisory guidance and development support to our team of behaviour support instructors and together oversee a Community of Practice for our Practice Leaders.
We are looking for someone who has::
- Managed and led a team delivering social care support.
- Successfully supported individuals with very complex support needs to live good lives in the community.
- Led practice development and training in relation to positive behaviour support within a human-rights and person-centred approach.
- Knowledge and understanding of current social care policy and practice environment including the Scottish Government Coming Home agenda.
- Well-developed leadership, interpersonal and written skills.
- A recognised social care or relevant professional qualification and while a recognised PBS/BILD qualification would be advantageous, this is not essential as we will offer support to attain this.
Based in Glasgow, the role is across all our operational areas, and will involve travel across Scotland working closely with managers, complex support need instructors, staff and the people we support.
If you think you’re the person we are looking for, and you’d like to discuss the role further, please contact Sheila Hanney, Head of Staff Development, Policy and Practice by email sheila.hanney@key.org.uk
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