This vacancy has now closed

Permanent Housing Officer

  • Full time
  • £36,860 – £40,475
  • Lanark with hybrid working*
  • Closing 5th February 2024


  • Advertised from 15th January 2024
  • Plus essential car user allowance of £1,549 and 45p per business mile. Hours: 9-5 Monday-Thursday, 9-4 Friday = 35 hours per week

Role

We have a rare opportunity for two individuals to join our team at Clydesdale. We are a friendly, forward-thinking organisation where teamwork, flexibility and positive communication is encouraged. Our vision is to provide quality homes and excellent services for all – today and in the future

You will form part of the Housing Management team whose key tasks are:

  • Rent arrears monitoring and control to maximise rental income
  • Managing void properties and let houses in line with the Association’s Allocations Policy
  • Carrying out estate inspections to enhance the quality of our neighbourhoods
  • Investigate and conclude tenant disputes and liaise with external agencies for serious anti-social behaviour complaints
  • Providing excellent customer service with a focus on outcomes and solving problems
  • Partnership working with customers, external agencies and contractors

As well as our key tasks you should:

  • Be familiar with housing management legislation and housing issues affecting Registered Social Landlords
  • Have a good working knowledge of the Welfare Benefit System
  • Manage a busy diary and react to the demands of a housing management service

A competence in using IT packages will be required with knowledge of HomeMaster being an advantage.

Ideally, you will have a Diploma in, or working towards a Housing Management Qualification. You must be a confident communicator, have good organisational skills with the ability to plan and organise your workload whilst working to tight deadlines. You must hold a full UK driving license and have access to a car.

If you like to work in a fast moving and reactive environment with a varied workload and have excellent housing management and problem-solving skills, we would love to hear from you.

*Based in our offices at 39 North Vennel, Lanark, ML11 7PT. We are committed to providing a sustainable work-life balance for our staff while meeting the needs of the business. A mixture of home and office working will be encouraged.

Application notes

To apply go online to our website at clydesdale-housing.org.uk and click on the Recruitment link that is in the LATEST NEWS section.

Applications must be submitted by noon on Monday 5 February 2024.

Anticipated interview date: Monday 19 February 2024.