- Advertised from 30th November 2023
- Salary dependent on experience. Permanent.
Role
We have a fantastic opportunity to join our Support Care Team in Glasgow to provide our donors and fundraisers with excellent supporter care.
You will have a minimum of 1 year’s experience in supporter care/customer service, and you will have experience of inputting data and general use of databases.
Your responsibilities
- Deliver excellent supporter care and stewardship journeys to our donors, fundraisers and event participants through effective communication via inbound/outbound calls and e-mails.
- Identify opportunities to steward and maximise the lifetime value of supporters.
- Ensure accurate banking and recording of all donations to Maggie's, including processing income from a variety of online fundraising platforms to ensure funds are attributed to the correct donors.
- Ensuring mailing preferences are applied to donors' records on our database.
- Manage and respond to a wide range of enquiries from supporters, people with cancer and their friends and family, volunteers, centre fundraising staff and third-party suppliers.
Please see the attached job description for further details and essential criteria.
Benefits we offer
In addition to a highly rewarding career, we offer a range of staff benefits, including:
- a unique, experiential induction based in one of our centres
- a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
- a competitive holiday entitlement
- workplace pension with the option to apply to continue NHS pension
- the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.
Application notes
Take a look at the full job description below.
Please send your CV and cover letter to recruitment@maggies.org by 10 Dec 2023 at 11PM.
We aim to hold interviews on Tuesday 19 December 2023.
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Development Officer - Membership
- Full time
- £26,170 – £32,517
- Hybrid: Glasgow
- Closing 16th August 2024
The ALLIANCE is excited to be recruiting a Development Officer – Membership.
The role of Development Officer works to deliver on the strategic aims of the ALLIANCE. A key responsibility of the Development Officer is to recruit, maintain and develop the ALLIANCE’s growing membership, building strong relationships with existing and new members across health and social care. The role will focus on delivering the ALLIANCE membership strategic plan prioritising:
- Diversifying membership
- Improving communications and information sharing with members
- Building strong relationships.
The successful candidate for this role should have:
- Excellent relationship building and interpersonal skills
- Excellent communication skills
- Good understanding of data protection and how it relates to the role
- Research and analysis skills
- Good IT, organisational and administrative skills
- Strong facilitation skills
- Understanding and commitment to: equal opportunities; non-discrimination; and the principle of people being the experts in their own lives and being at the heart of policy, support and services
- Understanding of accessibility issues, particularly as they relate to involvement and communication
- Experience of organising and facilitating workshops, groups and events
- Excellent networking, relationship building and information management skills
- Good understanding of membership organisations/networks and an enthusiastic approach to involving, supporting and responding to stakeholders
As an ALLIANCE employee you will benefit from:
- 210 hours annual leave (equivalent of 30 days)
- 91 hours of public holidays (equivalent of 13 days) that can be taken flexibly
- Additional leave between Christmas and New Year
- Contributory pension scheme
- Open to flexible working (formal and informal)
- Hybrid working – opportunity to work from home for part of the week
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Assistance Programme
- Learning and development opportunities
- Time off in lieu
- Cycle Scheme
- Carer Positive Employer
The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.
The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.
Senior Development Officer - Integration
- Full time
- £33,173 – £36,011
- Hybrid: Glasgow
- Closing 16th August 2024
The ALLIANCE is excited to be recruiting a Senior Development Officer – Integration.
The Senior Development Officer role will work to deliver the strategic aims of the ALLIANCE. This includes an emphasis on the voice of lived experience, person-centredness and human rights. The ALLIANCE will be working with an increased focus on Health and Social Care Integration, the National Care Service, human rights incorporation and SNAP 2, and the National Performance Framework. The post holder will:
- Enhance the capacity of different stakeholders to engage with and contribute to health and social care integration with a focus on third sector and people with lived experience of accessing health and social care.
- Facilitate connections across the third sector.
- Enhance opportunities for peer learning, reflective practice and outcomes focused activity across the third sector and for the involvement of people with lived experience in shaping integrated health and social care in Scotland.
The successful candidate for this role should have:
- Educated to degree level or equivalent through experience
- Experience of relationship building and partnership working
- Excellent communication skills including report writing and delivering presentations
- Good leadership and organisational skills
- IT skills in word processing, email, internet, databases and presentations
- Experience of carrying out social research and consultation
- Experience of organising and facilitating workshops, groups and events
- Excellent networking, relationship building and information management skills
- Understanding and commitment to: equal opportunities; non-discrimination; and the principle of people being the experts in their own lives and being at the heart of policy, support and services
- Good understanding of data protection
As an ALLIANCE employee you will benefit from:
- 210 hours annual leave (equivalent of 30 days)
- 91 hours of public holidays (equivalent of 13 days) that can be taken flexibly
- Additional leave between Christmas and New Year
- Contributory pension scheme
- Open to flexible working (formal and informal)
- Hybrid working – opportunity to work from home for part of the week
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Assistance Programme
- Learning and development opportunities
- Time off in lieu
- Cycle Scheme
- Carer Positive Employer
The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.
The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.
Communications Officer Devolved Nations
- Part time
- Circa £34,400 pro-rata
- Remote: Home-based, Scotland, however occasional travel will be required as part of this role (may include team meetings or other work-related travel).
- Closing 9th August 2024
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
We developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives.
To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of roles.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
We are looking for a Communications Officer to support our team in Scotland to respond to Scottish media enquiries, delivering campaigns to influence health policy and support our fundraising and engagement comms activity.
Reporting to the PR Manager, the role will help deliver key media campaigns that call for change to support people to rebuild their lives after stroke.
Key responsibilities will include:
- Working as a team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.
- Working with the Campaigns and Public Affairs team to deliver influencing activity to key health board stakeholders, Stroke Association campaigners and the general public.
- Working with the Stories team to identify and deploy the real stories of the stroke survivors we work for.
You will have experience of:
- Generating media coverage in Scotland, ideally in the charity sector.
- Using media to deliver calls to action to the public (eg donating, fundraising, campaigning) and/or decision makers (eg policy change).
- Planning, executing and monitoring media plans against identified briefs and overarching objectives.
- Working alongside Policy and Public Affairs colleagues.
- Creating, posting, and managing social media content.
- Reputation management and working with crisis communications teams.
- Working with colleagues from across an organisation to identify media volunteers (case studies) and developing stories to deliver media coverage.
This role requires occasional travel across the UK to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Top job! Chief Executive and Nurse Director
- Full time
- £84,000 – £90,000
- Hybrid: Based in our office in central Edinburgh, with scope for flexible working from home
- Closing 12th August 2024
About us
The Queen’s Nursing Institute Scotland (QNIS) is a small charity making a big difference. QNIS supports, develops and inspires Scotland’s community nurses and midwives to be agents for health improvement and catalysts for social change. We help them develop their wellbeing and commitment to self-care so they can drive positive action to build a healthier, kinder, fairer, greener Scotland.
About the role
The current post holder has been leading QNIS for 10 years and is moving on to take up a new role. For the right person this is a great opportunity to shape the evolution of the Queen’s Nursing Institute Scotland as it enters a new chapter. As Chief Executive and Nurse Director, you will have the chance to lead the strategic direction of the charity. Working with a group of expert and committed trustees, the postholder will be responsible for the development of a small charitable organisation with a large reputation.
As Chief Executive, the postholder is accountable for the running of the charity, providing leadership and management to the team of 10 staff (6.5 WTE) and the delivery of programmes. They will lead on strategy, vision and values creating a compelling narrative to support income generation. They will nurture and manage relationships with funders and potential funders to enable a sustainable future.
As Nurse Director, the role requires representing the Institute and community nursing/midwifery in strategic forums, bringing professional expertise, good evidence and wisdom to high level discussion.
The post holder is accountable to the Board of Trustees (QNIS Council). They have regular meetings with the Chair and an annual appraisal. The post is full time (37.5 hours), based in our office in central Edinburgh, with scope for flexible working from home. We are offering a salary of £84-90k depending on experience. There is 10% employers’ contribution to a group pension scheme, life cover and 28 days annual leave plus 10 bank holidays and an additional birthday leave day.
About you
A nurse, or midwife, you will be an experienced leader and manager. You will be highly numerate, able to set, monitor and manage financial plans including fundraising. You will be experienced in and knowledgeable about governance, particularly managing risk.
To support and supervise the team, you will be an experienced programme manager; familiar with designing and managing processes, budgets, evaluation and reporting on impact. You will be a highly skilled facilitator of learning and improvement, experienced in creating safe spaces for development. You will bring a range of creative, methodologies for improvement and change.
With a broad and deep knowledge of the health and social care policy landscape of Scotland, you will have a nuanced understanding of the range of issues affecting community nurses and midwives and Scotland’s public health challenges.
You will be highly self-aware and committed to wellbeing and self-care of yourself and others, bringing your own compassionate and creative leadership to setting a healthful workplace culture for the team at QNIS.
For more information about the role and the organisation, please download the Excellence Profile and visit the QNIS website.
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