Job summary: The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation. The main purpose of this role is to deliver excellent customer service to our supporters from the beginning of their journey with Blood Cancer UK. Our processes need to be as efficient and effective as possible to get the best from our supporters.

This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The post holder will take responsibility to help build lasting relationships with our supporters through written and verbal communication and ensure efficient administration of donations and maintaining accurate data on our CRM system.

We are looking for 2 part time Information & Advocacy Community Support Workers in Scotland, one based in North Scotland (Inverness area due to travel requirements and location of NHS services) and one based in Central Scotland (for a 2 year contract).

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in Scotland.

Please note: you will need your own car and be able to drive for these roles.

Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.

We support and enable hundreds of communities and older people’s groups across Scotland. We provide information, friendship and advice through our free helpline and publications. We tackle loneliness and isolation with our Friendship Line and much more.

We work in Scotland with older people’s groups who provide vital activities and services for older people in their local community. We campaign on the issues that older people tell us are important to them.

As Grants Officer for About Dementia, you will support the Grants and Learning Manager and fellow Grants Officer in running a community grants programme to help people living with dementia and unpaid carers across Scotland. This grants programme places the voices of lived experience of dementia at the forefront through our lived experience panel members, and this should be reflected through all your work. The duties of the role include:

•Working with the Grants and Learning Manager colleagues to oversee the administration and distribution of a community grants programme

•Supporting community groups to apply to the programme

•Enabling lived experience panel members to have their voices and experiences heard throughout the grant-making process.

•Working with the Communications team to ensure as wide a reach as possible around Scotland.

•Represent About Dementia and promote our work at conferences, events, and meetings.

•Support evidence-gathering to measure impact and capture learning

•Assisting in monitoring and evaluating grant recipients.

•Any other ad hoc duties as required.

This role will be a hybrid blend of office-based (Edinburgh) and home working.

Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.

In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:

•Generous holiday allowance of 37 days (FTE) plus 2 fixed public holidays

•Flexible working opportunities from day one

•A range of learning and development opportunities

•Company sick pay

•Healthcare benefit through Westfield Health

•Discounted gym membership

•Cashback scheme from major retailers

•Contributory pension scheme with employer contributions of 9%

•A comprehensive package of support though our Employee Assistance Programme

•Group life cover up to three times your annual salary

•Cycle to work scheme

•Carers support

•The option to buy more holidays or sell them

•Enhanced maternity and paternity policies.

Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.

Sadly, thousands of older people in Scotland feel lonely and isolated and we want you to help change that!

With responsibility for the day-to-day co-ordination of our friendship services, you will help create a culture that promotes inclusion and diversity, flexibility, productivity, creativity, innovation and growth.

People-centred, you will work closely with the friendship manager and head of information, advice and friendship services to implement the friendship strategy to attract and retain talent and create an environment where staff and volunteers feel valued and supported to do their very best.

Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so together we can create better outcomes for older people in Scotland.

The post will be Scotland-based, a blend of office-based (Edinburgh-based) and home working. In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:

• Generous holiday allowance of 37 days (FTE) plus 2 fixed public holidays

• A range of learning and development opportunities

• Company sick pay

• Healthcare benefit through Westfield Health

• Discounted gym membership

• Cashback scheme from major retailers

• Contributory pension scheme with employer contributions of 9%

• A comprehensive package of support though our Employee Assistance Programme

• Group life cover up to three times your annual salary

• Cycle to work scheme

• Paid carers leave and dependants' support

• The option to buy more holidays or sell them

• Enhanced maternity and paternity policies.