We are looking for new staff to join our team. We are looking for candidates who have the qualities that would make them a great call handler. You might be a survivor of domestic abuse or forced marriage yourself or have other relevant experience, paid, voluntary or personal. No previous helpline experience is needed, as full training will be provided.
The ideal candidate will be:
Closing Date: Monday 11th December 2023 at 9.00 a.m.
Selection Day for shortlisted Candidates: will be held remotely on 19 December 2023
Scottish Women’s Aid is committed to ensuring an accessible and equitable application process. We do things differently, to encourage applicants from diverse backgrounds to join our team. We particularly welcome applications from minoritised people, parents/guardians, disabled people and carers. We are taking positive action to address an under-representation of both disabled and Black Asian and Minority Ethnic (BAME) employees within our workforce. We recognise the value of a diverse workforce in which women from differing backgrounds, with different skills and abilities can bring new ideas to enable us to deliver quality services. We particularly welcome applications from candidates who have midweek and night time availability.
If this sounds like you, please send us an expression of interest. You can do this in three ways.
If you prefer to email us, you can do so at email@example.com , filling in the attached Expression of Interest form.
In the form, please tell us, in no more than 300 words, the following:
If you would prefer not to write, you can send us a video or a voice note to firstname.lastname@example.org where you answer the same questions in no more than 2 minutes.
Please make sure that your reply includes:
Please see the attached documents for more information about the role and the next steps in the recruitment process
Further Information: You can download the Application Pack here.
Please note that this role is subject to joining the PVG scheme of Disclosure Scotland. If you have any criminal convictions you would like to tell us about, please contact us for a chat.
Please note, applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010. Scottish Women’s Aid is an equal opportunities employer. All women, including women with the protected characteristic of gender reassignment, may apply for women-only roles.