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Top job! Operations Manager

  • Full time
  • £46,102
  • Eurocentral/Glasgow
  • Closing 10th November 2023


  • Advertised from 2nd November 2023

Role

As a leader at Enable Works, you'll be at the forefront of our mission to deliver outstanding employability services for disabled people across Scotland. You will be responsible for leading programmes across Scotland, and will play a pivotal role in driving our organisation forward. You'll have a complete oversight of overall operations and staffing for the region, ensuring smooth and efficient functioning.

You will be responsible for strategic development of your programmes and region, leading on performance management; contract management and developing opportunities for new business allowing us to grow our impact.

This is a hybrid role with some office time and travel expected.

Your Responsibilities:

Setting and Upholding High Standards:

You will lead a team of employment coordinators, ensuring that our services meet and exceed expectations. You will set and maintain rigorous standards of performance and quality across all our services, ensuring clients needs are at the heart of every decision we make.

Ensuring Compliance and Performance Excellence:

You will work closely with our national compliance and quality team to ensure your team meet compliance and performance requirements, ensuring excellence in execution

Guiding a High-Performing Team:

As a senior leader, you will mentor and lead a team of Performance Managers and Team Leaders, fostering their growth as leaders to provide effective mentoring for your team, ensuring that our Employment Coordinators consistently deliver outstanding services.

Strategic Engagements:

Building robust relationships with both local and national funders and commissioners will be second nature to you, ensuring seamless contract delivery and long-lasting partnerships. It will be your responsibility to ensure that contracts meet key aims and objectives, aligning our services with our mission and vision. You will be the point of contact for funders and partners regarding contract delivery, ensuring that contracts are upheld and relationships are maintained.

Pioneering Opportunities:

Proactively identifying and cultivating new business opportunities will be your forte, enabling our clients to secure meaningful employment.

Driving Business Growth:

Working closely with our Depute Director, you'll spearhead programmes to identify, secure, and implement new service opportunities, leveraging your strategic vision and expertise. You will take the lead on the development of local grant applications and tenders for new services, driving our growth and reach.

Influencing Policy for Impact:

You will hold a central role in shaping Enable Works' influence on policies and support systems for disabled people in Scotland, making a tangible difference in their lives.Managing Regional Finances:You will manage regional income and expenditure in line with the agreed budget, maintaining financial stability and efficiency.

Our vision is that every person in Scotland is able to access the support they need to find a high-quality job that pays them well and your drive and commitment to this will help them get there.

As a senior leader you will drive our culture within your programme portfolio. To lead your team you will need a sound understanding of the current employability landscape and the future direction of travel. You will be a natural relationship builder able to work closely with people at all levels to deliver the best results for our clients.

Our culture is autonomous so that means we trust you to lead your teams and programmes effectively, make decisions and react and resolve change as needed. You will be an important part of the leadership team and will work collaboratively with your colleagues and partners to achieve success. Our Operations Managers are empowered to lead on decisions for your programmes and region, with support from the Senior leadership team as needed. You are responsible for delivering on agreed financial expectations.

About You

We really need you to have these:

  • An awareness of employability and skills structures and systems in Scotland
  • Experience of leading a performance focused team.
  • Ability to effectively coach and motivate developing leaders to deliver high performance within your team.
  • Effective project management skills and ability to think strategically to achieve long-term goals.
  • A natural, professional relationship builder with the ability to partner and negotiate with stakeholders.
  • Experience of delivering on financial expectations and forecasting change.
  • Strong attention to detail with professional presentation and personality.
  • Self-management skills and the ability to meet duties effectively within agreed timescales.
  • Confident communicator.
  • Role model.
  • IT Literacy.
  • A full driving licence and access to a car.

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.

  • Employee Assistance Programme
  • Cycle to Work Scheme*
  • Season Ticket Loans*
  • Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Application notes