Join Barnardo's: Make a Difference to Young Lives

Barnardo's is a compassionate service provider supporting young people who have experienced trauma. Our Highland Clover service, developed in partnership with Highland Council, offers tailored care for young people with complex trauma and additional support needs. We aim to provide a safe, nurturing environment where young people can heal, grow, and thrive.

Clover stands for Care, Love, and Respect—the values that underpin everything we do and guide our approach to supporting young people and each other. We are seeking an empathetic, skilled individual to join our team and help us deliver on The Promise—ensuring every child's right to a safe, happy, and fulfilling childhood.

About the Role:

The Highland Clover service currently provides two support packages one of which is a 24-hour residential care service and the other provides bespoke individual care and wellbeing support. These innovative services are designed specifically for our young people for whom conventional support packages have not been appropriate. We are excited to be pioneering this new care model.

What We're Looking For:

• A passion for improving young people's lives
• Empathy and experience in trauma-informed care
• Ability to champion and advocate for young people
• Creative, proactive, and willing to bring new ideas to support their journey

Why Barnardo's?

• Impactful Work: Be part of a team that is transforming the way care is delivered and making a positive impact on young people's lives.
• Inclusive Environment: We welcome applicants from all backgrounds and experiences.
• Supportive Team: Work alongside a dedicated, passionate team where your contributions are valued.
• Residential Care Involvement: This role involves working in a residential care setting, providing round-the-clock support to young people.

We look forward to hearing from you!

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Our basis and values

Barnardo's Highland Clover service works in partnership with Highland Council to provide a safe and nurturing environment for young people with additional support needs and care experience to heal, learn, and grow. Clover stands for Care, Love and Respect reflecting the values that underpin our service and inform our approach to our children, young people and each other. Our mission is to help children and young people to rebuild their sense of safety and self-worth, empowering them to thrive despite their past experiences.

We are seeking a skilled Senior Practitioner to support our dedicated team in caring for our children and young people who have experienced significant trauma.

The ideal candidate would have an excellent understanding of trauma informed practice and the skills to support a team delivering this. As a Senior Practitioner you will play a key role in providing leadership, guidance, and expertise to the team. You will be working closely with them to ensure that the highest standards of practice are maintained, while also demonstrating a pragmatic approach to complex challenges. We are looking for someone who is approachable and able to express themselves clearly and effectively to build strong enduring relationships.

At Barnardo's we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from all backgrounds and experiences, we want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Barnardo's

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and supportAccess to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Our basis and values

Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is the role

Reporting directly to the Head of Service, you will be responsible for a team of Co-ordinators who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at local court and community-based services. You will be responsible for ensuring, within your services, that VSS’s organisational objectives are being implemented at a local level and have a role in business planning to ensure that all service users within your local area are aware of, and have access to, the support they need. You will be responsible for all aspects of people management for staff in your area, ensuring that employees and volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs. This role will also have thematic responsibilities across the national service delivery team; thematic responsibilities will be agreed dependent on the skill set of the applicant. The area covers: Argyll, Highlands, Moray, Orkney, the Western Isles, Orkney and Shetland, covering 13 courts across the Highlands and Islands locality.

Location: Inverness office, with travel across the locality and further afield being an expectation of this role. (Expenses will be covered)

We offer a 28 hour working week. You will also join a rota of Service Managers to provide remote management support around the country on an on-call basis. You will receive an additional allowance for this. The expectation for the on-call is to cover approx 4 times a year Monday-Sunday until 8am - 8pm. During this time we would anticipate approximately 1-2 hours of support across the on-call period which you will be able to reclaim in TOIL.

Salary: £34,974.73 - £46,187.00 (Pro-rata) + on call allowance

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a proven track record in managing and supporting the delivery of high-quality support and staff within our community and court services across the Highland & Islands area. You must have a degree qualification or demonstrable equivalent experience, continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets, ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive, regular training, supervision and opportunities to expand your skills including learning about the criminal justice system.

Further details of this role are available in the job description - Locality Manager - Highlands - Victim Support Scotland

Please note - This post will be subject to a satisfactory PVG check and references

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days (pro-rata) for this post and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

Are you passionate about supporting people on their journey to recovery and looking to lead a dedicated team to make a real difference? As a Service Leader with CrossReach, you will play a pivotal role in overseeing and developing our addiction recovery services, ensuring they reflect our Christian ethos and mission. Working closely with our Managing Co-ordinator, you will create an environment where recovery is encouraged, and individuals feel valued and supported every step of the way.

This role offers the chance to lead, manage, and inspire a team of staff while working collaboratively with individuals and partner organisations to deliver tailored and effective recovery programmes. Your skills in planning, supervising, and developing resources will ensure the service remains impactful and responsive. By involving those we support in shaping the service, you’ll contribute to a meaningful and transformative journey for all.

If you bring experience in addiction recovery, team management, and a commitment to working in line with CrossReach’s Christian ethos, this is a rewarding opportunity to develop both personally and professionally. Join us in making a lasting difference in the lives of those we support.

image library

We also offer you a range of benefits that you would expect from an organisation that support others.

Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.

But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.

CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.

We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.

If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk