Energy Engagement Worker
- Full time or Part time
- £22,640 – £24,481
- Inverness
- Closing 16th October 2023
- Advertised from 21st September 2023
- Salary dependent on experience. Permanent – up to 35 hours pw.
Role
The post holder will work with the Energy Advice Team Leader to provide specialist and holistic advice on Energy issues. The post holder will need to be organised and work efficiently, providing an excellent service to clients and maintaining quality of advice standards. The post holder will need to be comfortable delivering advice and dealing with clients both by phone and in person.
On occasion the post will be required to represent the bureau in stakeholder engagement in relation to energy advice and associated issues. There may also be opportunities for home visits or attendance at local outreaches, if required to meet the objectives of the projects.
As full training will be provided, this post would suit someone looking for a move into energy advice or would suit a more experienced worker with existing advice experience in energy.
Job description
Key responsibilities
- To provide specialist and holistic advice on energy issues to clients by phone, email or in person.
- To work with the Energy Advice Team Leader to ensure best practice in energy advice and to provide a supportive and collaborative service to volunteers and other bureau staff.
- To ensure compliance with Citizens Advice Scotland Quality of Advice Standards as well as any funder specific guidance.
- To carry an active energy advice caseload and to work effectively and efficiently in order to provide an excellent service to clients while meeting funder objectives.
- To assist the Energy Advice Team Leader to produce project reports as required.
The above job description is not exhaustive and is clarified and intended to include broad duties inherent of the post.
Person specification
Knowledge, skills and experience
Essential
- An interest in energy advice work within the charity advice sector
- A good standard of IT literacy (MS Office and other relevant software) and good people skills (in person and by telephone)
- Experience of successfully working on own initiative and managing own workload.
- Ability to identify and action own training needs and to work effectively to enhance continual professional development including keeping up to date with any relevant legislation; procedures; guidance; directives and advice topics.
- An understanding of current concerns around household costs, costs of living issues and fuel poverty.
Desirable
- Knowledge of the aims and principles of the CAB service.
- Completion of the CAB Adviser Training Programme.
Application notes
Closing Date: Monday 16th October 2023 – by Noon
Interview Date: w/c 23rd October 2023
An Application Pack should be downloaded directly from our website
Please email applications to: admin@invernesscab.org
For further information, please contact: Business Support Administrator, Inverness Badenoch & Strathspey CAB, 29-31 Union Street, Inverness, IV1 1QA
Income Maximisation Worker for Families
- Part time
- £32,323 pro-rata
- On site: Penicuik
- Closing 12th January 2026
An experienced adviser is required to improve the financial circumstances of the families supported by Hawthorn Children and Family Centre and Midlothian’s Family Wellbeing Service to improve the outcomes for the children.
The project will work with and receive referrals from Hawthorn Children and Family Centre and the Family Wellbeing Service team members. The worker will link with mental health projects, family support and Penicuik CAB’s specialist debt worker to develop a wraparound service to increase household income and improve the quality of life for the family.
Working closely with other project workers the post holder will provide awareness raising sessions with the Hawthorn Centre staff, Family Wellbeing team members and any other agencies, as appropriate.
Based at the Penicuik CAB, Hawthorn Children and Family Centre and working at any centres deemed appropriate, the worker will provide help and assistance with checking benefit entitlement, completing benefit applications and challenging benefit decisions. The work will also include income maximisation, budgeting advice, utilities and some assistance with debt issues (including housing debt).
A working knowledge and understanding of welfare benefits and good interpersonal skills are essential. The post holder will be responsible for developing and delivering the service to meet the needs of the families.
Citizens Advice Edinburgh (CAE) are looking to recruit an Advice Services Manager to join our Management Team, in delivering high quality and accessable advice and support to people in Edinburgh and its surrounding communities.
You will be joining the largest network of advice providers in the UK, with excellent professional development opportunities and competitive remuneration packages.
You will also be part of a community led organisation, with a substantial profile, making a real difference to your local community and supporting those in greatest need.
Advice Services Managers oversee our day-to-day advice service, recruit, support and supervise a team of staff and volunteers, provide expert knowledge and quality assurance and represent the organisation in campaigning for changes to policies and legislation on the issues that impact the lives of people in Edinburgh and across the UK.
For more information, please see the detailed Job Pack, including Role Description and Person Specification and visit our website at citizensadviceedinburgh.org.uk
Young Carers Development Worker (Substance Use Team)
- Part time
- £29,756 pro-rata
- Hybrid: Edinburgh
- Closing 14th January 2026
Edinburgh Young Carers is seeking a suitably experienced and qualified applicant to join the service in developing and providing high quality support to young carers in Edinburgh between the ages of 5 and 25 years, who care for someone with problematic substance use at home.
The postholder will work alongside colleagues to raise awareness of young carers and their support needs, identify hidden young carers, carry out Young Carers Statements/Adult Carer Support Plans and provide support to ensure that young carers’ identified personal outcomes are being met, in accordance with the Carers (Scotland) Act 2016.
The candidate will need to be suitably qualified and have proven experience of working with children and young people affected by parental substance use difficulties, with at least three years proven experience in a role including individual and group work. The candidate will also have a sound understanding of Child Protection issues and relevant legislation.
Organisation Profile
EYC is a voluntary organisation working with and on behalf of young carers throughout Edinburgh. We are one of the largest and most well established independent young carers organisations in Scotland. We have a strong commitment to the rights of children and young people.
Benefits
We take good care of our staff and offer a benefits package including: 27 days’ annual leave plus all public holidays (pro-rata for PT staff), 6% matched pension, free healthcare through Benenden Health after 6 months, hybrid working, flexible hours, Cycle to Work scheme and extensive training opportunities. We are also a recognised Carer Positive employer.
Development Workers Amplify
- Full time
- £32,204 – £37,327
- Remote: Home based in region with occasional travel to Edinburgh office
- Closing 5th January 2026
Youth Scotland, Scotland’s national charity for the support and delivery of community-based youth work, would love you to come and join our dynamic team.
We are looking for two new workers to help us deliver our brand new Amplify Project.
Amplify is a 3-year, Scotland-wide, large-scale Youth Participation programme funded by The National Lottery Community Fund (UK Fund). It builds on Youth Scotland’s experience of supporting youth voice and aims to increase young people’s involvement in decisions that affect their lives, communities and services. The project will support young people, youth workers and wider community stakeholders to embed youth voice into decision-making and community life.
If you have experience of youth and community work and a passion for supporting young people’s participation, leadership and youth voice, then this role is for you.
Location
Post 1: Ref: YS-DWAMP25W
West Region – This post will be home-based in Glasgow or one of the named West Region areas: East Dunbartonshire, East Renfrewshire, Inverclyde, Renfrewshire, West Dunbartonshire, Argyll & Bute, with regular travel across the West Region and occasional travel to Youth Scotland’s Office in Edinburgh.
Post 2: Ref: YS-DWAMP25NE
North East Region – This post will be home-based in one of the named North East Region areas: Aberdeen, Aberdeenshire, Angus, Dundee, Moray with regular travel across the North East Region and occasional travel to Youth Scotland’s Office in Edinburgh.
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