- Advertised from 9th March 2021
- 35 hours per week Flexible Working Policy Applies. Part time and Job Share considered.
Role
The impact of Brexit and COVID-19 will mean that many more people will find themselves out of work or struggling to maintain the income they require, due to changes in working arrangements. Many will also be concerned about changes to their rights and the health and safety of their workplace. Citizens Advice Edinburgh is an established and highly respected source of local support and advice and we are putting in place the structure and resources to help make sure we are in the best place to help our local citizens when they need us most.
We are looking to recruit an exceptional Advice Services Manager, who in addition to supporting our general advice provision, will oversee the delivery of Employment Law and Employability Advice Services. You will be joining a team of Advice Services Managers, who will help oversee our Welfare Rights, Debt and Money, Immigration and Housing Advice.
We are looking for people who share our vision that everyone in Edinburgh should have access to free, high quality, independent and impartial advice and support whenever they need it.
If you have experience in the advice sector, are a strong advocate for social change and want to be part of an organisation with an incredible history of serving its local community, this could be the role for you. Volunteers are at the heart of our service, advocating a model of community social responsibility, so a commitment to supporting volunteers is essential.
This role provides a unique opportunity to be part of one of Edinburgh’s most respected and valued community services, helping to support your fellow citizens when the need it most.
Application notes
For more details on each of the roles and their key responsibilities, download the job pack and application form. Closing date for application is Saturday 27th of March at Midnight. Interviews the week commencing 29th of March 2021 via Zoom.
For an informal discussion about any of the roles, please contact our Chief Executive - Benjamin Napier on 07840770563
Downloads
Citizens Advice Edinburgh (CAE) are looking to recruit an Advice Services Manager to join our Management Team, in delivering high quality and accessable advice and support to people in Edinburgh and its surrounding communities.
You will be joining the largest network of advice providers in the UK, with excellent professional development opportunities and competitive remuneration packages.
You will also be part of a community led organisation, with a substantial profile, making a real difference to your local community and supporting those in greatest need.
Advice Services Managers oversee our day-to-day advice service, recruit, support and supervise a team of staff and volunteers, provide expert knowledge and quality assurance and represent the organisation in campaigning for changes to policies and legislation on the issues that impact the lives of people in Edinburgh and across the UK.
For more information, please see the detailed Job Pack, including Role Description and Person Specification and visit our website at citizensadviceedinburgh.org.uk
Technical Support Engineer
- Full time
- £33,098 – £36,775
- Hybrid: Glasgow or Edinburgh, with the option to work from home for some of the working week.
- Closing 23rd December 2025
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.
Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.
Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
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The Deputy Manager has day to day operational responsibility for the delivery of the bureau’s advice service. The post holder will ensure a quality service is delivered in line with the Scottish National Standards and the Bureau’s Citizens Advice membership and will provide to the Chief Executive Officer all necessary reporting, data and case study information required.
The Deputy Manager is responsible for maintaining a disciplined, professional office working environment and ensures its compliance with the Bureau’s health, safety and other working policies, practices and procedures.
Using AdviserNet and the information systems, provide 2nd tier consultancy support to staff and volunteers on complex cases to include type 3 cases i.e. representation at tribunals. The post holder will also work as part of the Senior Management Team and will deputise for the Chief Executive Officer when required to do so.
The post requires a Basic Disclosure certificate.
Ask & Act Education Manager
- Full time
- £36,128 – £40,686
- Hybrid: Fife, West Lothian, Perth ,or Edinburgh and WfH, with occasional travel, across sites.
- Closing 7th January 2026
Who We Are
We are Scotland’s leading youth homelessness charity. We believe that no young person should ever face homelessness. That’s why we deliver bold, youth-specific solutions, built around young people’s experiences and what evidence tells us works.
We support young people to avoid and move on from homelessness, helping them build the confidence, skills and stability they need to thrive in adulthood. We also influence policy and practice to create a Scotland where no young person is left behind.
We don’t follow the system, we change it, continually championing the voices and experiences of all young people.
Context
Rock Trust delivers the Upstream prevention project in schools and the post holder will work with the Upstream Team, pilot schools and education departments to create a toolkit for the implementation of Upstream. This will involve working with current pilot schools to document the changes required in school systems, the challenges and how to overcome them and an assessment of the resources required to deliver Upstream. The Ask & Act Education Manager will use this learning to create a toolkit and implementation plan to be used for national implementation.
This role is responsible for:
- Coordinating work with multiple local authority Education departments, senior leaders and cross-sector partners (Housing, Social Work, Health, third sector)
- Designing and documenting processes, guidance and training materials that enable schools to embed early identification of housing risk
- Capturing learning, gathering data and producing a national implementation framework
- Ensuring all activity aligns with statutory duties, local contexts and Rock Trust’s prevention approach
The Ask & Act Education Manager will need to be methodical, have strong report writing skills and interpersonal skills to co-ordinate the information gathering and documenting. They will be responsible for delivering the toolkit to a high standard, making a lasting contribution to Scotland’s homelessness prevention system.
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