Do you have a passion for helping and supporting people?
Are you looking to further your career within Human Resources?
If so, this exciting role as one of our People Advice and Support Partners is for you, and we'd love to hear from you.
This is an exciting opportunity to be at the forefront of work to deliver one of the Scottish Government's key priorities: delivering a stronger and fairer Scotland by providing accurate, measured and sound HR advice and support to our staff and management teams.
Social Security Scotland is a new Executive Agency of the Scottish Government. It has grown quickly to employ approximately 1,700 people, and is about to enter into a new phase of rapid growth which will change the size and scale of the organisation significantly, in order to support a second wave of devolved welfare benefits over the coming years.
It is an exciting time to join a relatively young HR function at a time when it has a hugely important role to play in enabling the organisation to deliver services to the People of Scotland.
Candidates with a disability who meet the essential criteria below will be invited to the assessments. Applications are welcomed from those with alternative working patterns.
About the Role
Our People Advice and Support Partners work in partnership with Social Security Scotland managers, providing specialist advice to support business managers across Social Security Scotland on a full range of complex HR issues in accordance with HR policies and guidance, to assist resolving workplace matters quickly and proportionately.
The post forms part of a small team providing a comprehensive service to all areas of Social Security Scotland, supporting managers and staff on a range of human resources issues and offers an excellent opportunity to work in a vibrant and growing organisation.
This is an exciting opportunity to be at the forefront of work to deliver one of the Scottish Government's key priorities: delivering a stronger and fairer Scotland by providing accurate, measured and sound HR advice and support to our staff and management teams.
Main Duties
These are key roles in the Agency's People Services and will develop the professional advice structures and activities that will support the managers and staff who will administer the devolved benefits.
The main duties of this role include:
• Provide expert advice, support and coaching to line managers and staff on a wide range of the more complex People issues (including performance management, sickness absence, discipline, fairness at work and resourcing issues). Using evidence to assess risk and develop solutions that deliver a successful outcome.
• Work in partnership with Social Security Scotland Managers in investigation and resolution of formalised employee relations issues such as discipline, Fairness at Work, performance and attendance. Act as Professional HR support on formal panels.
• Work in partnership with Social Security Scotland Senior Managers on early support measures to ensure staff and managers are supported when issues first arise. Ensuring that equality and diversity considerations are threaded through day to day approaches to people management
• Build the knowledge and capability of managers and staff through coaching and by developing and delivering (where appropriate) learning interventions e.g. performance management, attendance management, fairness at work and wellbeing initiatives (stress awareness etc.).
• Support the Agency in delivering the health and wellbeing strategy at all levels of the business. Support the B3 People Advice and Support Manager, to improve staff wellbeing, organisational/personal resilience and manage change effectively.
• Ensure that appropriate advice and support MI data is collected to provide effective reporting options that inform service development.
• Line management responsibility for B1 HR adviser(s). Build, coach and develop all People Advice and Support team members to provide efficient and effective services to the agency and embed coaching in organisational culture.
General Duties
• Overview of FOIs, PQs, SARs and any other request for information. Preparation of briefing (including Employment Tribunal background information for SGLD) as required.
• Work in partnership with trade union colleagues, engaging with them and building effective relationships.
• Support the Scottish Government People Advice Directorate's policy work by contributing to policy reviews and ensuring policies are designed with a wellbeing focus.
About You
These are high profile posts in a busy, demand led, increasingly telephony based and digital environment, so we are looking for motivated, confident and enthusiastic individuals. You will have experience of working in a HR environment and have a real passion for supporting people and making a difference. You will be a proactive self-starter who looks to hit the ground and make an impact.
You will have strong communication skills both verbally and in writing, with the ability to adapt your delivery to a wide variety of audiences. You will be well organised with an attention to detail, so that the work you deliver is on time and to a high standard.
For details of the main duties, please refer to the 'Person Specification and Further Information for Job Applicants' documents linked below.
Qualifications Required
Applicants should be Associate/Chartered Member of the CIPD or currently working/willing to work towards an appropriate qualification.
Please note: If you fail to demonstrate how you meet the minimum qualifications as stated above, your application will be automatically sifted out.
Essential Criteria
1. Working in a busy, fast paced HR team providing professional coaching, support and building confidence of all grades of managers, ensuring people deliver in an autonomous but supported environment
2. Excellent interpersonal/influencing skills and the ability to develop effective working relationships with a wide variety of stakeholders at all levels and communicate effectively, both orally and in writing. You will need to be resilient as some conversations will be difficult and sensitive.
3. An enabler – able to analyse evidence and develop effective and practical solutions to complex issues and sensitive situations, encouraging the business to take ownership whilst supporting them in their implementation
4. Resilient and flexible approach to change with the ability to prioritise, manage people and a varied workload in a multi-faceted, fast paced team.
Important Information Regarding Interviews
In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting.
In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview as well as a personal device of choice with an account registered to the 'WebEx' app by which you can undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview.
For further information, please visit our website
To apply for this role, please submit a single combined document of no more than 3 sides of A4 which contains both a Curriculum Vitae (CV) and a Personal Statement.
The CV should be no more than 2 sides of A4 paper and set out your career history over the last 3 years, including key responsibilities and achievements. The Personal Statement should be 1 A4 page of size 11 Arial font and should set out your evidence of how you meet the essential criteria outlined above. It is good practice to outline your motivations for applying and what you seek to bring to the role.
Please submit your application by 23:59 on 20/07/2021.
Competencies at interview
People Management
Self-Awareness
Communications and Engagement
Improving Performance
To learn more about this opportunity, please contact Karen Garrity who can be reached at Karen.garrity@socialsecurity.gov.scot.
If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot.