Welfare Rights Adviser
- Part time
- £22,542 – £27,552 pro-rata
- OPFS Glasgow Office
- Closing 18th June 2021
- Advertised from 3rd June 2021
- Points 13-17. Pro rata for 30 hours per week is £19,322 - £23,616.
Role
Reports to:Glasgow Project Manager
Department: OPFS Glasgow Service
One Parent Families Scotland
One Parent Families Scotland is the leading charity working with single parent families in Scotland. Building on over seventy years of advocacy and service-delivery expertise, OPFS provides expert information, advice, and support for one parent families, along with training activities, employability programmes and flexible childcare. OPFS campaigns with parents to make their voices heard to change the systems, policies and attitudes that disadvantage single parent families. Our vision is of a Scotland in which single parents and their children are valued and treated equally and fairly.
Overall Purpose
The Welfare Rights Adviser will provide an up to date and comprehensive welfare benefits advice and income maximisation service for single parent families. The successful candidate will also provide advocacy service for single parents undergoing appeals or attending tribunals and roll out training or updates to staff to ensure they are kept informed of changes in the Welfare Benefit system.
Specific Responsibilities Include:
- To provide benefit advice to single parents on all benefits and casework.
- Provide representation for clients by preparing and presenting cases at benefit appeal hearings.
- To establish links with relevant services throughout Glasgow, particularly GAIN Network Agencies.
- Assist with research and campaigns on issues relating to welfare reform.
- To organise in-house training on welfare benefits for appropriate OPFS staff.
- Assist in producing, maintaining and distributing appropriate information materials.
- Maintain case records for the purpose of continuity of casework, information retrieval, monitoring and reporting.
- Recording client cases using Advice Pro Case Management System as required to enable the service to be monitored and evaluated.
- To adhere to all requirements of the organisations systems and processes in accordance with the Scottish National Standards for Information and Advice Providers and comply with the Financial Conduct Authority Regulations pertaining to Money Advice.
- Provide regular reports to the Project Manager on activities against targets
Corporate Responsibilities Include:
- A commitment to the work of OPFS and our vision and mission
- Able to work confidentially in a digital environment, including standard Microsoft office software packages and cloud-based CRM databases
- To take a flexible approach to work and duties within your range of responsibility and carrying out other duties as directed by Managers.
- To actively contribute to organisational cohesion, encouraging cross-team working, and a positive problem-solving approach.
- To work in line with OPFS's values and Code of Conduct
- To take personal responsibility and ensure compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection
- To champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
- To ensure single parent voices and experience informs the design and development of your work where appropriate
Personal Specifications
Essential
- Proven experience in advice work and representation at benefit appeals
- In-depth current knowledge of the benefits system
- Experience of managing a complex caseload and maintain up to date recording
- Able to understand wishes and needs of service users and advocate on their behalf.
- Good knowledge of single parent issues and the effect of Welfare Reform on single parent families.
- Fully competent in using Microsoft Office 365 and custom database packages,
- Ability to work under pressure, on your own initiative, but also to be part of a team
- Commitment to working to the organisation’s policies and procedures
- Ability to work in an organised manner
- Excellent organisational, communication and report writing skills
- An ability to deal with clients and other professionals in a sensitive manner
- Strong negotiation and problem-solving skills.
Desirable
- Relevant qualifications
- Clean driving Licence and access to a vehicle
Terms & Conditions
- Confirmation of Appointment: Fixed term contract until 31st March 2022 with the possibility of extending (dependent on funding). Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
- Salary: Points 13-17 £22542 - £27552 – for full time pro rata for 30 hours per week is £19322 - £23616
- Hours of work: Hours of work will be 30 hours per week, worked flexibly to meet the demands of the job
- Holidays: Holiday entitlement of 5.6 weeks per annum pro rata to the hours worked. This will include an additional 5 days per year after 5 years’ service. (This will be prorated from your start date in the fifth year of service).
- Pension: You will be auto enrolled from your start date. OPFS pays 3% of your salary and you pay a minimum of 7%.
- Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
- Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.
The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.
Application notes
Closing date: 18th June, 5pm
To find out more and to apply, please visit our website https://opfs.org.uk/get-involved/work-with-us/
Administration Officer
- Part time
- £30,000 pro-rata
- On site: Glasgow (plus working in our satellite office in Kilmarnock considered after 6 months)
- Closing 7th January 2026
Family Mediation West provides support to families affected by separation, divorce, and conflict. We have premises in Glasgow and Kilmarnock allowing us to offer services across the West of Scotland. We are affiliated to Relationship Scotland, who support a national network of 21 local service providers for individuals, couples and families experiencing relationship breakdown. The values and the standards of the organisation help to ensure effective support can be provided to help families through difficult times.
We are seeking an administrator, with experience, to support a broad range of administration tasks within a family conciliation service. Full support and training will be given for this role within both the service provisions well as all our operational systems. FM West operations largely deal with service users, their family solicitors, and the Scottish Court system. The role may suit a candidate well that has experience of administration within a legal, charity, social work, or child services background. There is full training on operations available, and the opportunity to work alongside our current administrators who will provide personalised 1-2-1 on the job support to the successful candidate.
The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families across Scotland.
We are seeking an experienced HR Manager who is passionate about driving positive change at The Yard. You will bring the expertise and gravitas to influence and support senior leadership on HR and cultural initiatives.
About the role:
Some of your key responsibilities will include:
• Ensuring The Yard maintains the roles, skills and experience to deliver on its strategic priorities
• Measure employee engagement and agree action plans to develop and improve organisational culture
• Ensuring our recruitment policies and processes embody our values and enable us to recruit people with the skills and qualities to meet our goals
• Developing and managing our renumeration policy
About you:
This job is for you if you have:
• Proven experience of HR management
• Can lead by example, fostering a culture of trust and respect
• Excellent communication and relationship building skills
• Ability to develop HR strategies aligning with our strategic plan
If our ethos inspires you and you are eager to bring your knowledge and experience to a team that is deeply committed to our purpose, we would love to have you on board.
If you would like to discuss the role with our Director of Resources, please let us know and we can arrange a call.
First Step is a community-based organisation working directly with families and young children in the early years. We support parents to build confidence, strengthen relationships and create a nurturing environment for their children. Our services include early learning and childcare, family learning and wellbeing activities, dedicated family support and outreach, and a range of opportunities for volunteering and community involvement.
We are seeking a motivated, self-starting Fundraising Officer, who will be central to the growth and sustainability of First Step’s work. You will lead on securing funding and developing new projects that respond to the needs of families with young children.
With excellent communication skills, you will work closely with the Project Manager and the Strategic Board to shape and deliver innovative, community led initiatives that make a real difference to the lives of children and their families. This includes identifying funding opportunities, writing compelling bids and building strong relationships with funders and partners.
Using your creativity, you will also be responsible for raising awareness of First Step’s services through events, presentations, marketing materials, and managing social media and website content. We’re looking for a versatile individual who communicates effectively at all levels, writes clearly, collaborates well with others, and can work independently when needed.
In addition to a highly satisfying role, we offer a range of staff benefits including:
- Enhanced annual leave
- Contributory pension scheme
- Enhanced sick pay
- Learning and development opportunities
FGDM Coordinator
- Part time
- £30,002 – £35,076 pro-rata
- On site: Selkirk, Scottish Borders
- Closing 5th January 2026
A fantastic opportunity to come and join the Children First team
Children First’s ambition is for every child in Scotland to be safe, loved and well with their family. As a charity we offer emotional, practical, and financial support to help families to put children first and campaign to uphold the rights of every child.
Family Group Decision Making is working with family groups in a strengths-based way to support them to create Family Plans, keeping children safe and at home within their family networks.
This is an exciting opportunity to join our team as a Family Group Decision Making coordinator. We have funding for a 12-month fixed term post to work alongside the Whole Family Wellbeing Team within Scottish Borders Council supporting families at an earlier stage of intervention.
We’d love to hear from anyone interested in Family Group Decision Making, or strengths-based approaches to working with families, and would like to extend their skill set.
What kind of people are we looking for?
- have experience of keeping children safe in their own families
- are fiercely passionate about children’s rights
- thinks it’s a privilege to work with and on behalf of children and families and,
- are kind and will bring their whole selves to the job: heart and mind
What kind of team member will you be?
Knowing our ambition for children, you will be someone who is:
- resilient, skilled and knowledgeable who wants to transform children’s lives
- determined to support children to stay safely with their own family
- big hearted and courageous
- able to build strong relationships and to manage the tricky conversations
- is compassionate and understanding of trauma
- a cool head and clear minded at times of pressure
- inspiring colleagues and teams to be even better
- an amazing ambassador for children and Children First
- Above all else, the most important thing to us is that you are someone who will do the right thing for children and their families at every turn.
At Children First, we are committed to building a diverse and inclusive team that reflects communities across Scotland. Guided by our values, With Love, With Purpose, With Strength, we strive to create a culture where everyone feels valued, respected, and supported to thrive. We actively work to remove barriers to inclusion and promote equity in all aspects of our work. We warmly welcome applications from people of all backgrounds, especially those from marginalised communities, and are dedicated to ensuring a fair and supportive recruitment process.
Base
You will be based in Selkirk with travel across the Scottish Borders.
Salary, Conditions, Pension
We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 9 public holidays). Additional benefits include cash back health plan, cycle to work scheme, and option to join a Credit Union.
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