This vacancy has now closed

Advice and Information Officer (Enquire)

  • Part time
  • £23,697 – £29,445 pro-rata
  • Home based to at least 31 March 2022, with some travel to Edinburgh required for meetings
  • Closing 11th June 2021


  • Advertised from 20th May 2021
  • 4 days per week. Post is currently funded until 31st March 2022.

Role

Enquire is the Scottish advice service for additional support for learning. The service is funded by the Scottish Government and managed by Children in Scotland.

Our goal is to help parents, carers, professionals and children and young people understand pupils’ rights to extra support in school and with learning. Our vision is that all children in Scotland are supported, included, and listened to throughout their education.

We are looking for an experienced and caring adviser whose primary responsibility will be responding to helpline enquiries. The right candidate will have excellent listening skills and be able to explain complex information in a clear and concise way, both over the telephone and in writing.

An understanding of the issues affecting children and young people with additional support needs and their families and knowledge of the Scottish education system would be an advantage.

The Advice and Information Officer will also contribute to other areas of the Enquire service, including producing written information for our publications and website.

The post is a part-time contract, 28 hours per week over 4 working days. Preference for Tuesday-Friday as working days with possible negotiation to working pattern. The post is currently funded until 31 March 2022

We welcome applications from candidates from diverse backgrounds and communities.

Application notes

Closing date: 8am Friday 11th June 2021

Interview date: Wednesday 23rd June 2021

Documents: Available on our website at childreninscotland.org.uk/advice-info-officer