About East Lothian Foodbank (ELFB) & our Money Advice Service

ELFB provides food and emergency daily essentials to local people who are experiencing hardship in East Lothian.

As an independent Scottish charity, we are fortunate to also be part of a nationwide network of foodbanks, supported by Trussell, working together to ensure no one in the UK needs a food bank to survive.

In addition to emergency food, we also offer a money advice service for our service users to help them maximise income and benefit entitlement. Since October 2022, our money advice service has supported people out of hardship and achieved significant financial gains, of over half a million pounds.

About the Role

We are looking for the right person to join our team to support us with the continued success of our project. This is a fantastic opportunity for a motivated and positive individual to help people using our foodbank to access our money advice service. To achieve this, you will collaborate closely with our advice partners to ensure that our service continues to helpthose most in need of our support.

As a team player, you will provide essential support to the operations team by identifyingindividuals requiring financial assistance, co-ordinating referrals to our advice partners andmonitoring of advice service capacity. Additionally, to ensure we meet a standard 24hr response time of our referral processing, you will occasionally support our service coordinator to give people in crisis timely access to our support.

Key Responsibilities

The Project Support Assistant will:

• Support to identify individuals who are most likely to benefit from the service and promote the service to them
• Utilise existing tools and help people we support to implement personalised strategies to overcome challenges, by using SIGNAL
• Develop and maintain good working relationships with relevant organisations, to ensure they are aware of our money advice service and the wider role of East Lothian Foodbank
• Attend ad hoc forums and events
• Monitor ongoing engagement with our advice service
• Monitor effectiveness of the service on a quarterly basis, using data from our advice partner and provide timely data to funders
• Work with our advice partner to identify capacity that can facilitate wider access to the service
• Be the first line of support in our daily referrals service – especially during busy periods or in times of staff absence
• Undertake ad hoc administration duties to support with team projects
• Undertake other tasks to support the foodbank as directed by the Operations Manager and Foodbank Director

About you

To succeed in this role, you must have the following skills and experience:

• Experience of engaging with and supporting partnership work with other organisations
• Ability to work as part of a team and on own initiative
• Excellent communication skills
• Experience in handling difficult conversations
• Be empathetic and non-judgemental
• Full driving licence preferred
• A willingness to work flexible hours

Key Competencies

• Highly organised and self-motivated
• Adaptable and proactive
• Good IT skills – including google suite and office packages/excel
• Committed to the values and mission of East Lothian Foodbank

Benefits

• Accredited real Living Wage Employer offering competitive salary.
• Annual leave: 32 days including 9 bank holidays (pro rata).
• Pension: ELFB is a member of the NEST Pension Scheme. The successful candidate would be enrolled within the pension scheme 3 months from the joining date. Further information about Employer Pension obligations can be found at here.
• Employee assistance programme - the successful candidate will be enrolled into our assistance programme provided by Hospital Saturday Fund on completion of probation. This gives access to a range of employee welfare, mental health and financial support. Including money towards specific private health treatments and access to a range of discounts through Perk Box.
• Business travel: 45p per mile paid for business travel.
• Financial contribution to activities that support your health and wellbeing

The Scottish Information Commissioner enforces and promotes freedom of information (FOI) law.

The Business Support Team plays a vital role in enabling the Scottish Information Commissioner to fulfil their duties by ensuring the organisation operates effectively and efficiently. The team is responsible for the full range of corporate functions, including governance, finance, information management, risk, health and safety, human resources, procurement, contracts, and IT.

The Business Support Team consists of five members and is led by the Head of Business Support who has overall responsibility. The team includes two Business Support Managers, who provide operational oversight and guidance, and two Business Support Administrative Officers, who deliver day to day operational and administrative support

The role is primarily responsible for ensuring efficient operational support for the finance and procurement function, including payroll, contracts, purchase to pay processes, workforce planning, records management, audit and reporting. The role will involve maintaining accurate records, contributing to the preparation of reports, and ensuring compliance with financial policies and procedures. Working proactively and using initiative, the post holder will contribute to proactive forecasting and strategic planning in collaboration with the Business Support Manager. This role will also contribute to the smooth running of the day-to-day activities of the wider Business Support Team, providing cover across other areas when required and supporting organisational projects aimed at improving systems, processes, and efficiency.

You’ll bring:

• Experience in providing administrative support in a finance, procurement, payroll, or contracts environment.
• Demonstrable experience in processing purchase to pay transactions such as managing supplier payments.
• Experience in supporting payroll processes, including collating and checking information for accuracy.
• Strong numerical skills and attention to detail.
• Experience in using finance or procurement systems and Microsoft Office applications, particularly Excel.

We offer

• Interesting, challenging and varied work.
• Inclusive and supportive team culture.
• Strong leadership and management support.
• Comprehensive onboarding and induction programme.
• Competitive salary £31,514 (gross p.a.) FTE, on a scale rising to £34,066 (gross p.a.) FTE
• Work location in St Andrews, Fife.
• Flexible working arrangements (applications on a job share basis are welcome).

KASP has a part time vacancy for a Finance & Administration Worker. This role will ensure the smooth running of Kingdom Abuse Survivors Project’s financial and administrative systems. You will be responsible for day-to-day bookkeeping, supporting KASP manager and the external accountant to ensure strong financial oversight, and providing efficient administrative support across our systems (Microsoft 365, Xero, Teams, OASIS, Zoom).

This post requires a highly motivated individual who is capable of maintaining accurate and timely financial records using Xero accounting software, budgeting, and regular financial reporting.

KASP is looking for someone who is qualified by experience and is familiar with bookkeeping for a small/medium charity with multiple funding sources. Ideally, (but not necessary) an appropriate qualification would be HNC/HND or AAT qualification.

Experience with Xero or other relevant accounting software is essential

This post is subject to PVG check

We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.

We have an exciting leadership opportunity to join our South Services team as the Team Leader for the Scottish Borders Community Mental Health Team and the Midlothian Recovery and Justice Team. Within this role, you will be responsible for ensuring the day-to-day delivery of our community mental health and wellbeing services.

You should have experience in; leading and managing services, staff leadership and development, supporting people with their mental health and wellbeing, working as part of a team, meeting funding targets, data analysis and reporting.

If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!