Every day people with chest, heart and stroke conditions leave hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as the Advice Line Lead Coordinator you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. The Advice Line practitioners provide a qualified, supportive listening ear and all our health advice is based on current Scottish and UK medical guidelines.

The role of the Advice Line Lead Coordinator is to manage and develop a team of Advice Line Coordinators and Volunteers ensuring high quality and effective service delivery.

We are seeking an enthusiastic individual with a qualification in Health or Social care and/or evidence of demonstrable experience within health and social care settings and who has experience /skills in a management role. Management qualification desirable but not essential.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

Every day people with chest, heart and stroke conditions leave hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as a Living Well Coordinator you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke, including Long COVID conditions to live life to the full again. The Advice Line service is a free and confidential helpline that supports people living with our conditions to ensure that live no life is half lived.

The role of the Living Well Coordinator is to manage and develop a team of living well volunteers who will provide a telephone support service to people affected by our conditions who are experiencing issues affecting their well-being.

We are seeking an enthusiastic individual with a minimum of a diploma in counselling - achieved at a validated facility by a recognized professional body.

Registered with the BACP or equivalent professional body.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

Every day people with chest, heart and stroke conditions leave hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as Advice Line Call Coordinator you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. The Advice Line service is a free and confidential helpline that supports people living with our conditions to ensure that live no life is half lived.

The Advice Line Call Coordinator will respond to incoming phone calls/e-mails/text messages and direct service users to the appropriate people/team within CHSS and be responsible for administration duties related to the Advice Line.

We are seeking an enthusiastic individual with a minimum 1 year experience working in a health/social care setting and a basic understanding of medical terminology.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

Who are we?

At Worldwide Cancer Research, we start new cures. Cancer is still one of the leading causes of death worldwide, but cutting-edge science can give us hope. Discovery research seeks to uncover new knowledge that could change the way we think about cancer. It reveals new ways to prevent, diagnose, and treat cancer that can save lives.

We actively seek unconventional and imaginative ideas from scientists at all stages of their career, across the globe. In some cases, we are the only organisation that will fund a scientist’s idea. We take an unbiased approach to research funding by focusing on supporting only the best ideas for new cures. By having a diverse research portfolio, we increase our chances of finding breakthroughs.

Our vision is of a day when no life is cut short by cancer, and we believe we can achieve this by starting the life-saving advances of the future by sowing the seeds of discoveries. Anyone that helps bring forward breakthroughs – including our staff, our supporters, and the researchers we fund – is a Curestarter.

As a charity, we are committed to opportunity without barriers, and we are striving to seek, value and learn from different perspectives and experiences. We want Worldwide Cancer Research to be an inclusive organisation – where everyone can be themselves and feel valued – as diverse as the scientific community we fund and the families whose lives we impact.

We are committed to ensuring that we provide equal opportunities to every applicant regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We aim to ensure that our recruitment process is unbiased and that everyone is treated equitably. In support of this, we have pledged to ‘Show the Salary’ for our roles and we are a registered Disability Confident Committed Employer, because our team members are at the heart of everything we do.

To help start new cancer cures around the world and fund discovery cancer research, we are looking for a Supporter Care Executive to join our busy Marketing and Supporter Experience team.

About the Supporter Care Executive role and why we need you

We are looking for a Supporter Care Executive to join a team delivering a sector-leading service to our supporters, who are known as Curestarters. The Supporter Care Team builds lasting relationships through honest and respectful conversation; you will drive supporter loyalty through excellent stewardship and fundraising assistance, whether by phone, email or mail. You will also carry out administrative tasks to assist in the smooth running of the Supporter Care Team.

As the first point of contact for all Worldwide Cancer Research Curestarters, you can make an impact every day with our team by maximising fundraising income and supporter engagement. Everyone in the charity plays their part in curestarting and demonstrates our values in their day-to-day work.

The charity’s values are Curious, United, Real, Entrepreneurial and Spirited, which you can readily demonstrate day to day. You will be an advocate for our vision and act as a role model for the charity when in touch with prospects. We consistently offer opportunities for employee voice, our cross-team diversity and inclusion group is open to all, we have recently introduced a nine-day fortnight and we review our benefits annually.

We’re looking for a Customer Care Executive to join our team, this role will be known internally as Supporter Care Executive.

Hours: Full time and permanent. 35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 6pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office.

Benefits:10% employer pension contribution; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.

You will find the full job profile and our benefits on Worldwide Cancer Research careers