Castlemilk Citizens Advice Bureau are seeking volunteers to join our Board of Trustees.

Castlemilk Citizens Advice Bureau (CAB) was formed in 1979 to provide a holistic advice service to the residents of Glasgow South Side. As a member of the Scottish Association of Citizens Advice Bureaux network, Castlemilk CAB aims to provide free, independent, impartial and confidential advice and information to ensure that people understand their rights and responsibilities, and can express their needs effectively. We campaign and influence to tackle the root cause of the problems people face and work to strengthen their rights.

Castlemilk Citizens Advice Bureau is situated in the shopping centre in Castlemilk and is supported by 8 members of staff and 2 volunteer advisers, plus 3 board members. The Bureau supports individuals with a wide range of general enquiries as well as providing specialist support on topics including benefits, debt, utilities and money matters.

We are currently looking to recruit individuals who live locally and would like to contribute to the local community by joining our Board of Trustees. We are seeking team players who have strategic vision, independent judgement, and a willingness to give time and commitment to help support and develop our organisation.

This is an exciting time to join us as we look forward to developing and strengthening our services to meet the challenges that our community will face. Your ideas, skills and enthusiasm could make all the difference to how we achieve this.

Applicants will be over 18 and have the experience and skills to ensure that the charity continues to develop and provide high-quality long-term services. As a Trustee, you will be required to ensure the good governance of the organisation which will involve attendance at bi-monthly board meetings and an annual AGM.

This is a great opportunity to help shape the future of information and advice services in Castlemilk and contribute to making a real difference to the local area.

We are currently seeking a new finance director to join our board and we hope to find someone who has experience of financial management and accountancy. Our current finance director will remain on the board and will be a source of support for the new finance director. We would like our Board to be representative of our local community and so would welcome approaches from people who live locally or have lived experience of the issues facing our clients. We encourage applications from all sectors of the community and you do not need to have board experience to apply, we will support you with tailored training based on your level of experience.

Role and responsibilities

As well as bearing all the fiduciary duty of a board officer, the finance director is the person specifically entrusted with management of the bureau funds. They will deal with much of the day-to-day financial business and will play a key role in planning a clear fundraising strategy. The finance director is also responsible for ensuring that accurate records are maintained and the board is informed of all relevant financial matters.

The tasks associated with this post are:

• liaising with and advising the Manager and Board on financial matters
• controlling and accounting for the bureau’s finances, ensuring that full financial records are kept for all transactions and carrying out all approved banking transactions
• liaising with the payroll administrator on monthly salary payments to paid staff
• ensuring that proper financial procedures and accounting practice are in place to safeguard the bureau’s resources
• preparing financial statements for board meetings and for the annual general meeting
• liaise with the appointed Independent examiner for the annual review of accounts
• preparing an annual budget and advising the board of its financial requirements for the year ahead

Please note this role is a voluntary one and is not remunerated.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

• Leading the management team in the creation and delivery of the business plan

• Securing the long-term financial sustainability of the organisation on an ongoing basis and supporting the Board with the implementation of the fundraising strategy

• Developing and delivering short, medium and long-term strategies in partnership with the Board of Directors, ensuring that the organisation meets the needs of local communities

• Overseeing the delivery of professional quality services, evaluating and implementing systems that ensure efficient and accessible services while maintaining staff and volunteer welfare, and propagating a culture of leadership and high-level employee and volunteer engagement throughout the organisation

• Maintaining a reputation for excellence and developing strong partnership relations.

• Advising and guiding the Board to ensure compliance with statutory and membership requirements

A highly motivated and energetic individual is required to provide direct support services throughout Fife to survivors of rape and sexual assault. Experience of delivering one to one trauma focussed support is essential.

The post-holder will be responsible for delivering FRASAC’s specialist sexual violence support services, including advocacy as required, to survivors within Fife aged 12+, who have experienced any form of sexual violence at any time in their lives, including, rape, sexual assault, child sexual abuse or commercial sexual exploitation.

The post-holder will predominantly work with clients who require immediate short-term support in the “Here and Now”, which may include support via phone call, video-call or face to face support.

The post-holder will take an approach informed by an understanding of trauma, including complex trauma. The post-holder will be required to work across the different functions of the service including initial assessment, short- and long-term support, group support and video calls/text/email support.