This vacancy has now closed

Welfare Rights Officer

  • Full time
  • £25,000 – £27,500
  • Motherwell
  • Closing 3rd May 2021

  • Advertised from 14th April 2021
  • Salary commensurate with experience. 35 hours per week. Fixed Term, 31 March 2022


Motherwell & Wishaw CAB is looking for a highly motivated person with the drive and enthusiasm to provide tribunal representation in the area of Welfare Rights for the new North Lanarkshire CAB Tribunal Representation Unit. The Tribunal Representation project aims to provide a holistic service and increase the capacity for tribunal representation across North Lanarkshire through provision of direct representation, referrals to other organisations or second tier support to advisers.

The Welfare Rights Officer will provide tribunal representation at first tier tribunals to anyone seeking support during the benefit review or appeal process and prepare cases for upper tribunal. The work will predominantly involve tribunal representation but also occasional provision of support and advice to CAB and other agency advisers, delivery of training and marketing and contributing to social policy work.

The successful candidate will have a sound understanding of social welfare rights and a successful track record of working with office systems and procedures. They will have excellent teamwork, communication and organisational skills and be computer literate. They will have an understanding of the importance of excellent customer care, have a good awareness of how rights and advice issues impact on the local community and experience of tribunal representation.

Application notes

Applications forms can be requested from Motherwell & Wishaw CAB at the following address or downloaded from this site:


Telephone: 01698 265349

Address: 90 Brandon Parade East, Motherwell ML1 1LY

Previous applicants need not reapply.

The closing date is Monday 3rd May 2021

Interviews will be held W/C 10th May 2021