- Advertised from 16th May 2023
- Salary currently under review. 35 hours per week.
Role
ELCAP is a Scottish charity which provides care and support for individuals who live with learning disabilities, physical disabilities and mental health problems.
We have an exciting opportunity to join our Administration at a monumental time in our organisation’s development. Working as part of a small team and reporting to our Business Manager, our Administrator will provide a varied and vital support service to staff and the individuals we support.
We are seeking for someone who enjoys working in fast paced environment and likes variety, an individual who has a great work ethic and can support forward thinking change in a service focused on quality.
Job context
The purpose of the post is to work as part of a team to support the effective and efficient management of ELCAP. The post has key areas of responsibility:
- Providing the first point of contact for all of our stakeholders, including reception duties in person, online and by telephone.
- Supporting the transition to our new internal system and developing this to meet the needs of the business along with the team.
- Data inputting and analysing critical information in relation to business outcomes.
- Demonstrating excellent attention to detail and customer service with strong skills in prioritising and managing a diverse and interesting workload.
- Ensuring the smooth day-to-day running of all administrative functions, including support for staff recruitment and training.
- Maintaining our social media platforms – for example, Facebook, Twitter and our website - to promote ELCAP and help us extend our reach.
- Supporting and updating Policies and Procedures
This is a permanent, full-time post of 35 hours per week, predominantly Monday to Friday with occasional flexibility required to meet the needs of our service.
Essential
- Minimum of two years experience in an administrative role
- Scottish Vocational Qualification (SVQ) Level 3 in Business and Administration, or equivalent.
- Experience in Customer service
Skills
- Very good interpersonal skills, with the ability to relate well to people from a range of backgrounds and experiences.
- Very good communication skills, in verbal and written forms.
- Ability to work well within a team and work on your own initiative
- Excellent IT skills across the main Microsoft products.
- Excellent organisational skills, with the ability to prioritise tasks and work well under pressure in order to meet internal and external deadlines
- Ability to consistently demonstrate the highest levels of personal and professional integrity and accountability, including consistent attention to detail.
- Ability to be resourceful and solutions focused with enthusiasm and a positive outlook.
Experience
- Experience of working in a busy and varied administrative post.
- Experience, knowledge or understanding of health and social care is an advantage.
- Experience in minute taking in a variety of settings
- Experience in data inputting, retention and maintaining database information
- Experience of maintaining websites and social media platforms.
- Experience of document design packages.
- Experienced / willing to learn safe recruitment processes
Key relationships
- ELCAP Executive Board and Committees
- Chief Executive
- Business Manager
- Registered Manager
- Operational Leads
- Development Workers
- Support Practitioners
- Individuals who receive support
Protecting Vulnerable Groups Scheme
The post requires a degree of contact with children and vulnerable adults. The successful candidate will be required to join the Protecting of Vulnerable Groups (PVG) Scheme. The PVG Scheme is managed and delivered by Disclosure Scotland.
Application notes
Candidates should complete and submit an application form via our online link.
Shortlisted candidates will receive a pre interview questionnaire and an interview invitation.
There will be a short practical test following the formal interview, with 30 minutes to complete.
CVs will not be considered.
Application forms can be submitted:
- Online: forms.office.com/e/rkTyzgGzsm
- By email: larar@elcap.org
Key dates
- Shortlisting will take place on 2nd June 2023
- Pre Interview Questionnaires sent out for completion by 7th June 2023
- Interviews will take place the following weeks
Require adjustments?
If you have a disability and require any adjustments to the recruitment process, please call Lara, our Business Manager on 07436338312 or send an email to larar@elcap.org
Want to find out more?
If you would like to find out more about the role, please contact our Business Manager, Lara Ritchie, for an informal discussion.
Please call on 07436338312 or send an email to larar@elcap.org to arrange a suitable time for a chat.
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Service Manager- Business Services
- Full time
- £34,621 – £39,305
- On site: Scotland
- Closing 29th July 2024
Come lead a Innovative and forward-focused team, helping Carr Gomm go even further in supporting people across Scotland to live their best possible lives.
The role
As the Service Manager in our Business Services Team, you will be reporting to the Senior Operations Manager and take a lead role in the following key areas:
- Support with the governance of Carr Gomm, directly enabling the Board of Directors and Chief Executive to lead the organization
- Management of records and schedules relating to properties
- Day to day management of the central administration team in Carr Gomm
- Monitoring and reporting on key compliance indicators relating to Health and Safety, GDPR and operational services
Who we are looking for
In our eyes, the best managers are proactive with a logical and organized mind whilst also being focused and flexible in both their outlook and approach. Although you will not have regular direct contact with the people we support, we expect that you will have an awareness of the support we deliver, and the service needs.
You will have strong verbal and written communication skills with the ability to produce management reports, maintain databases, update policies, provide support to the wider organisation and support the development of your team.
You will be comfortable presenting information as well as participating in meetings / working groups. You will also be a confident problem solver with ideas to support new ways of working and provide expert knowledge to help motivate, shape and drive the people agenda within Carr Gomm.
Experience within social care is beneficial, but not essential.
About Carr Gomm
Carr Gomm is a leading Scottish social care and community development charity. We provide person-centered support to over 4500 people every year so they can live their best possible life.
Our services are based on our values and reflect the choices and aspirations of each individual and community we work with. Our qualified staff work with people in their homes and communities, supporting people in their day-to-day lives and making plans to achieve their hopes and dreams in the future. Carr Gomm also fundraises to tackle isolation and loneliness in our communities through projects and activities across Scotland.
Benefits
- 35 days’ holiday per year (Rising with length of service)
- Enhanced maternity, paternity, adoption and sick leav
- A Defined Contribution pension scheme, with incremental employer contribution.
- Membership to Lifeworks; employee well-being and perks platform access to the Carr Gomm App, with access to online physiotherapy, health coaching and counselling.
- Membership of a credit union
- Cycle to work scheme
- Discounts with leading hotels; and more!
If you would like to discuss this role further please contact Paul Marshall- paulmarshall@carrgomm.org
LCIL is a user-led organisation providing a range of services that enable Disabled People to live independently in the community of their choice.
LCiL are recruiting for a full time Peer Support and Learning Facilitator to facilitate the effective delivery of the PSL programme deliver workshops and peer support groups in Edinburgh and the three Lothians.
PSL facilitates group peer support with disabled people and carers on all stages of their social care and Self-Directed Support (SDS) journey, empowering them to take ownership of, and have more control over, their health and wellbeing. The team also work in partnership with The Action Group (TAG) to facilitate peer support with carers from BAME backgrounds.
Peer Support and Learning Facilitator role:
• Alongside PSL and TAG colleagues and LCiL Champions, facilitate peer support groups with disabled people and carers in Edinburgh, East Lothian, Midlothian, and West Lothian.
• Support Champions within their roles; work with the Service Manager to ensure meaningful opportunities for volunteers are available and people are supported to learn, develop, and lead.
• As part of team, create content for information workshops and co-deliver with colleagues and Champions.
• Benefits including 25 days annual leave plus bank holidays, up to 8% pension contributions and company sick pay.
Please refer to the job description and personal specification for further information.
Service Manager : Advice and Information Services
- Full time
- £30,000
- Hybrid: Edinburgh
- Closing 31st July 2024
LCIL is a user-led organisation providing a range of services that enable Disabled People to live independently in the community of their choice.
This is an exciting opportunity to join our team and help shape and develop our work with disabled people across Edinburgh and the Lothians.
We do this in part through our advice and information services:
• Our Independent Living Service provides independent advice and information as well as support to disabled people, their carers, and families on all aspects of Self-Directed Support. This service covers all of Edinburgh and the Lothians.
• Our Disability Advice and Information Service provides specialist advice and information to empower disabled people across Edinburgh and the Lothians, to understand and access their rights and welfare benefits entitlements.
We’re looking for a Service Manager to support our advice and information services, providing day-to-day leadership and support to both services, ensuring strategic and operational goals are successfully met.
This post is an essential management role contributing to LCiL’s ongoing sustainability, enabling it to take forward a new three-year strategic plan, which is currently being developed.
Service Manager role:
• The post holder will manage a team and oversee the delivery of advice and information services.
• Implement strong monitoring and evaluation processes.
• Promote and represent LCiL at relevant networks and events.
• Ensure that all services agreed targets and deadlines are achieved.
We offer generous benefits, including 25 days annual leave plus bank holidays, up to 8% pension contributions and company sick pay.
Please refer to the job description and personal specification for further information.
If you have any questions regarding the recruitment process, please contact Gaby Nolan via HR@lothiancil.org.uk
LCIL is a user-led organisation providing a range of services that enable Disabled People to live independently in the community of their choice.
Would you like to make a difference to someone’s life?
We are currently looking for an Employment Support Officer to support an established team whose joint approach is to provide an inclusive service for carers in all aspects of Independent Living.
Ideally, you will have experience and understanding of Self-Directed Support and have current experience of managing a caseload, working one-to-one with individuals including unpaid carers and disabled people.
After initial training in the office environment, this post will be a mix of office, home and outreach based working. The post is part of a project in partnership with VOCAL (Voice of Carers Across Lothian) and will include regular meetings and close work alongside VOCAL colleagues.
Successful applicants subject to PVG.
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