This vacancy has now closed

  • Advertised from 11th May 2023


Glasgow Association for Mental Health

Compassionate Distress Response Service

Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention.

We would like to recruit for our Out of Hours service for emergency Services and First Responders. The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am. The service operates from our GAMH Head Office- Glasgow by the Green.

As well as our OOHs service we have an ‘In Hours’ Primary Care pathway for GPs and a Young People pathway.

We wish to appoint the following:

2 x Distress Response Workers (full time)

OOH service – (REF: DRW/OOH/FT)

37.5 hours per/week: Mon to Sun 5pm – 2am (4 days on 4 days off 9.38 hours per night).

£23,571 per annum

Posts are up to 31st March 2024 with possible extension

Key Skills:

Good communication skills to be able to work effectively with referrers and individuals using the service.

Compassionate listening, be able to alleviate individual’s feelings of distress.

Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate.

Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate.

SVQ 3 or equivalent or willingness towards achieving this qualification is essential.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applicants from all sections of the community. Accordingly, if you have any requirements regarding your application, please contact Laura Middell on 0141 552 5592.

Application notes

Appointment is subject to receipt of two satisfactory references. All staff will have Protection of Vulnerable Groups (PVG) Scheme Membership/Enhanced Disclosure Scotland check completed before any client contact commences. If you think you could contribute to our organisation, application packs are available on our website at

Click on “Our Work” tab to view current vacancies

Alternatively, you can request an application pack from: GAMH,

St Andrews by the Green, 33 Turnbull Street, Glasgow G1 5PR – Tel: 0141 552 5592.

Closing date for application: 12 noon Monday 29th May 2023

Interview Date: Monday 5th June 2023