This vacancy has now closed

Friendship Manager

  • Full time
  • £27,300 – £28,875
  • Scotland based: hybrid blend of office (Edinburgh) and home working
  • Closing 11th December 2022

  • Advertised from 25th November 2022
  • 35 hours per week Permanent


Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.

We support and enable hundreds of communities and older people’s groups across Scotland. We provide information, friendship and advice through our free helpline and publications. We tackle loneliness and isolation with our Friendship Line and much more.

We work in Scotland with older people’s groups who provide vital activities and services for older people in their local community. We campaign on the issues that older people tell us are important to them.

Our Telephony Services Team are looking for a Friendship Manager:

• With responsibility for the design and day-to-day management of our telephone-based friendship services and will help create a culture that promotes inclusion and diversity, flexibility, productivity, creativity, innovation and growth.

• People-centred, they will develop and implement a friendship strategy to attract and retain talent and create an environment where staff and volunteers feel valued and supported to do their very best.

• Living our values, they will approach the role with integrity, while involving, inspiring and empowering our teams, so together we can create better outcomes for older people in Scotland.

The post will be a hybrid blend of office based (in Edinburgh) and home-based work. As a guide, 40% of the working week will be based at our office in Causewayside, Edinburgh.

In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous holiday allowance, a range of learning and development opportunities, optional healthcare benefits and a contributory pension scheme with employer contributions of 9%.

Application notes

Full details of the role are available from our website: Alternatively, you can call 0333 323 2400.

Closing date: Midnight on Sunday 11th December 2022

Interviews will take place in Edinburgh on Monday 19th December 2022