Are you passionate about bridging the digital divide in our communities?

If so, then please see details of the role below

At its heart, the main purpose of this role is to address both the cause and impact of digital inequality within the Gorbals by supporting individuals and communities to gain the skills, confidence and access required. This role will help bridge the digital divide by working collaboratively with third sector partners.

Crossroads Youth and Community Association’s work and values are built on the central belief that “everyone had the right to live gloriously: whatever in society prevents this, should be challenged and whatever in the individual helps should be nurtured”

This role will involve working across the community with young people, families and the wider community.

Purpose of the Role:

The Volunteer Support Coordinator will develop and enhance Sunny Govan Community Radio’s volunteer programme, providing structured support, training, and development opportunities. The role is critical for creating a high-quality volunteer experience, ensuring volunteers are empowered, valued, and able to contribute meaningfully to the organisation.

The Coordinator will document processes and systems to help the organisation move towards the ‘Investing in Volunteers’ (IiV) standard, the UK quality standard for good practice in volunteer management. Working towards IiV demonstrates our commitment to providing an outstanding volunteer experience, shows volunteers and potential volunteers how much they are valued, and provides confidence in Sunny Govan Community Radio’s ability to deliver effective volunteer support.

The role will also provide targeted support for volunteers facing barriers, including those in recovery, with mental health challenges, disabilities, or learning difficulties. It will support volunteers in achieving recognised awards, such as the Saltire Award or the King’s Award for Volunteering.

Key Responsibilities

Volunteer Recruitment & Induction

• Recruit 21 new volunteers from across Govan and the surrounding areas, ensuring diversity and inclusion, with priority for those experiencing disadvantage and barriers to volunteering. Priority groups include people in recovery, asylum seekers and refugees and women and girls.
• Deliver inductions, including safeguarding, health & safety, and office and broadcasting procedures.
• Ensure volunteers understand their roles, responsibilities, and organisational expectations.

Volunteer Support & Development

• Provide one-to-one or small group support and supervision for new volunteers and 100 existing volunteers, including regular well-being check-ins.
• Develop Personal Development Plans where appropriate — prioritising new volunteers seeking structured development, awards, or facing barriers.
• Support volunteers to access accredited volunteering awards (Saltire / King’s Award).
• Monitor and review volunteer progress, providing constructive feedback.
• Develop new volunteering opportunities aligned to volunteer interests, abilities, and organisational needs.
• Implement structured support and training programmes to enhance volunteer skills and engagement.
• Introduce procedures and systems to align with IiV standards, supporting continuous improvement in volunteer management practices.

Teamwork & Organisational Contribution

• Work proactively as part of a small team, supporting colleagues across programming, events, and operations.
• Assist during busy periods and organisational ‘pinch points’ — such as festivals, major broadcasts, and community events — ensuring volunteer support remains strong during key delivery times.

Community & Partnership Engagement

• Build and maintain relationships with local organisations, schools, and community groups to expand volunteering pathways.
• Support outreach to adults and young people in recovery, those with complex needs, and other marginalised groups.
• Promote Sunny Govan Community Radio volunteering opportunities to the wider community.

Compliance & Quality Standards

• Lead initiatives to work towards Investing in Volunteers (IiV) accreditation.
• Maintain accurate volunteer records and ensure compliance with safeguarding, health & safety, and data protection requirements.
• Assist in reporting, monitoring, and evaluation for funders and partners.

Strategic Contribution

• Advise the Development Manager on volunteer engagement strategies and development opportunities.
• Contribute to organisational planning, ensuring volunteer programmes align with strategic goals.
• Begin using IiV indicators to benchmark practice, identify areas for improvement, and promote a ‘best in class’ volunteer experience.

Person Specification Essential Skills & Experience

• Experience coordinating, supporting, or managing volunteers.
• Knowledge of safeguarding, health & safety, and wellbeing in a community or voluntary sector context.
• Excellent communication, interpersonal, and organisational skills.
• Ability to motivate, support, and develop individuals from diverse backgrounds.
• Experience supporting volunteers with barriers, including recovery, mental health, disabilities, or learning difficulties.

Personal Attributes

• Strong team player, willing to contribute beyond core responsibilities when required.
• Enthusiastic about Sunny Govan Community Radio’s mission
• Ability to inspire and motivate volunteers
• Flexible and adaptable to changing needs and priorities
• Good problem-solving skills and the ability to handle challenging situations with tact

Working arrangements

• Flexible hours
• Some evening and weekend work will be required

Desirable Skills & Experience

• Experience in community media, radio, or creative arts.
• Knowledge of the Govan/Glasgow communities and local social challenges.
• Experience in designing volunteer training programmes and Personal Development Plans.
• Familiarity with volunteer awards such as the Saltire Award or King’s Award for Volunteering.
• Knowledge of Investing in Volunteers (IiV) standards and accreditation process.

Key Outcomes

• A structured, supported, and inclusive volunteer programme across Sunny Govan Community Radio.
• Volunteers achieving accredited awards (Saltire / King’s Award) and personal development milestones.
• Increased volunteer satisfaction, retention, and skill development.
• Enhanced support for volunteers in recovery, with mental health challenges, or facing other barriers.
• Demonstrable compliance with best practice standards in volunteer management, including IiV accreditation.
• Improved organisational capacity and community impact through volunteer contributions.

Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.

This role is an exciting opportunity for a passionate and committed youth worker to engage with children and young people within a school and church setting, providing spiritual, emotional, and social support. The successful candidate will play a key role in discipleship, community-building, and outreach, helping young people explore and develop their faith within the context of the Church of Scotland.

The successful candidate will be a committed Christian with an active Church connection (Genuine Occupational Requirement in terms of the Equality Act 2010).

It is essential you have the right to work in the UKbefore applying to work with us. You will be asked to provide proof of your eligibility to work and remain in the UK if you are invited to attend for an interview.

Mission Statement

Our long-term vision is to end youth homelessness, our more immediate mission is to ensure that every young person in Scotland has access to expert youth specific services to assist them to avoid, resolve and move on from homelessness.

Context

Working as part of our West Lothian Team, the Project Worker will work directly with young people age 16-25 yrs to coordinate and provide emotional and practical support to avoid, resolve and move on from homelessness.

Working directly with young people in their home or within a community setting the Project Worker will support young people to improve their independent living skills, access other services, manage finances and secure/maintain a permanent home.

The Project Workers are responsible for completing support plans and risk assessments and are the main contact for any key people involved in the care and support of young people.