Quality and Practice Development Coordinator
- Full time
- £33,015 – £38,116
- *We are operating a flexible working policy at SAMH and will discuss with post-holder requirements of location office base, ways of working and travel.
- Closing 3rd June 2022
- Advertised from 23rd May 2022
- Hours: 37.5 Hrs. Permanent.
- W747
Role
Around since 1923, SAMH is Scotland’s national mental health charity.
SAMH has represented the voice of people most affected by mental health problems in Scotland for more than 90 years.
Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.
SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.
This is a newly created post reporting to the Policy and Practice Development Manager. This role includes supporting the Policy and Practice Development Manager to create, review or revise policies and procedures that affect operational activities. You would be responsible for creating audit tools and programs to review various processes in services to ensure standards are being followed. The role requires working with managers to discuss continuous improvement actions and approaches with quality assurance, according to their services and external regulation or monitoring.
The Quality and Practice Development Coordinator will work alongside senior/service management to review quality assurance needs and identified audit actions relating to individual services, and to ensure compliance with any external regulation or monitoring enabling services to exceed requirements.
Essential Duties and Responsibilities
- To lead in the development and implementation of systems used in the evaluation of services.
- To support and contribute to and assist with the implementation and roll out of the SAMH Quality Assurance Framework.
- To support and contribute to the ongoing development of practice policies, processes, guidelines and support materials, based on evidence, research and the latest thinking on practice standards and service development.
- Implement continuous improvement tools/templates through the development and delivery of materials, workshops, and vlogs.
- Lead in supporting the development of core skills of staff through staff development audit actions, service assurance visits and planned mock Care Inspections. Identifying and leading with the Service Managers and services to implement improvements.
- Produce a comprehensive project management plan, outlining all of the deliverables, tasks
Experience & Qualifications
Experience
- Experience in the development and implementation of quality practice models and approaches and project management (Essential)
- Sound knowledge and understanding of the health and social care sector, and profiles within it and the regulatory requirements (Desirable)
- Demonstrates a proven track record in delivering continuous improvement programmes including continuous improvement process templates and worksheets ((Essential)
- Experience of working across different sectors (Essential)
- Proven track record of delivery within a changing environment (Essential)
Qualifications
- •SAMH values and recognises relevant specialist skills & experience gained outside of education to be just as valuable as a degree. In this post, we’re looking for someone with relevant experience in the sector, or a relevant qualification.
Knowledge & Skills
Knowledge
- Detailed knowledge of person-centred approaches, social inclusion and models based on the ethos of recovery, drawing on experience nationally and internationally (Essential)
- Sound understanding of improvement frameworks, such as continuous improvement, business excellence and health and social care standards, and regulatory requirements (Essential)
- Knowledge and understanding of health and social care practice (Essential)
- Knowledge of mental health, mental illness and the issues face by people who use services (Desirable)
- Sound knowledge of the continuous improvement process, for both "incremental" improvement or "breakthrough" improvement all at once. (Essential).
*We are operating a flexible working policy at SAMH and will discuss with post-holder requirements of location office base, ways of working and travel.
Travel across Scotland is likely to be required.
Application notes
Closing date for all applications will be Friday 3rd June 2022 at 12 noon
Interviews dates TBC
PVG Scheme Membership, a Right to Work in the UK check and proof of qualifications declared on the application form are required.
Applications are welcome from people who have experienced mental health difficulties.
Application forms, and guidelines are available to download from our website samh.org.uk.
Please note that your application should be completed electronically and emailed back by the closing date
Day Services Manager
- Part time
- £30,232 – £33,468 pro-rata
- On site: Edinburgh
- Closing 15th December 2025
Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.
What you’ll do
As Day Services Manager you will be responsible for leading and managing high quality, therapeutic registered day services and commissioned and non-commissioned community supports for people with dementia, those at greater risk of dementia, and their families, and carers within the area.
You will be responsible for ensuring that services are of the highest quality, meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support. There is also the responsibility for ensuring that our commissioned services meet all service level agreement, contract specifications and Alzheimer Scotland’s quality guarantees.
You will have overall day-to-day responsibility for the services within the area and will be responsible for promoting the services with key local stakeholders within Health and Social Care as well as relevant other organisations. As Day Services Manager you will manage the referral and assessment process.
You will work collaboratively with the Head of Services to ensure safe practice and delivery of high-quality, person-centred therapeutic day services, ensuring practice complies with Alzheimer Scotland’s policies. You will be responsible for evidencing, reviewing and continually improving the quality of the services and will proactively participate in internal audit and Care Inspectorate inspections. This will includeevidencing that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and supports offered meet the identified personal outcomes of those attending the services.
You will provide strong line management and leadership to your team, through setting clear objectives and outcomes, regular review within Support & Development processes and undertaking appraisals.
What you’ll have
The successful candidate will have experience of managing a team in a social care, health or other similar setting or be able to demonstrate a clear knowledge and understanding of the key principles and good practice of effectively managing and leading a team.
You will have knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.
Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.
The successful candidate will have a recognised professional qualification in health, social work or related field, to SCQF Level 7 (SVQ 3)
This post requires a full driving licence and access to a car.
The successful candidate for this post will be required to provide proof of right to work in the UK and will also be subject to a PVG check through Disclosure Scotland.
Team Leader Midlothian Recovery & Justice Service
- Full time
- £31,690
- On site: Scottish Borders and Midlothian
- Closing 9th January 2026
We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.
We have an exciting leadership opportunity to join our South Services team as the Team Leader for the Scottish Borders Community Mental Health Team and the Midlothian Recovery and Justice Team. Within this role, you will be responsible for ensuring the day-to-day delivery of our community mental health and wellbeing services.
You should have experience in; leading and managing services, staff leadership and development, supporting people with their mental health and wellbeing, working as part of a team, meeting funding targets, data analysis and reporting.
If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!
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About us
Express Group Fife is a well-established mental health charity operating in Fife for almost fifty years. We provide group activities for people over 18 experiencing poor mental health. The aim of the groups is to promote positive mental wellbeing by providing a safe place for sharing experiences and peer support.
There are currently 12 groups across Fife each week, supporting about 150 individuals during the year. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.
About the role
This is an exciting opportunity to join experienced and dedicated team of staff and volunteers working together to make a difference to people’s lives and create real community impact.
As well as leading the team, the Service Manager will contribute to the ongoing development and growth of the charity, ensuring all services are delivered to a high standard.
Key responsibilities include:
- Operational management
- Staff and volunteer management
- Finance, fundraising and accountability
- Monitoring and evaluation
- Communication, marketing and promotion
- Proactive development of the service to meet the needs of service users in line with current mental health strategies in Fife
About you
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to represent our organisation in a way that reflects our values and person-centred way of working.
You will be a strong leader who has gained experience in third sector not for profit organisation. You will have knowledge and understanding of the key issues facing those experiencing poor mental health in Scotland today. You will also have a working knowledge of current legislation, policies and strategies relating to the role.
Some of the criteria and qualities for this post include:
- Excellent leadership, communication, and interpersonal skills
- Demonstrable management experience
- Experience of, and success in, securing grant funding
- Ability to build relationships with a wide range of people
- Organised and proactive, creative, and solution-focused
MHAP is one of the longest-running independent advocacy organisations in Scotland, and we are now recruiting a new team member to help expand our individual and collective advocacy services for people experiencing mental health challenges and/or addiction issues.
We provide advocacy support to adults aged 18–65 who live in West Lothian or are receiving treatment here. Our work takes place in a range of settings, including St John’s Hospital, HMP Addiewell, and various community locations, as well as home visits when required.
Individual advocacy involves working alongside people on a one-to-one basis to ensure their voices are heard and respected. We support individuals to understand their rights, make informed decisions, and have meaningful influence over matters that affect their lives.
Collective advocacy involves working with groups of people with lived experience to explore shared concerns, identify common themes, and influence service development, policy, and decision-making at a wider level.
This is a varied and rewarding role that can make a real difference in the lives of people who may otherwise be marginalised.
If you believe your skills, experience, and values reflect the criteria outlined in the person specification, we welcome your application.
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