This vacancy has now closed

Duty Support Worker

  • Full time
  • £25,019
  • East Kilbride
  • Closing 29th March 2022

  • Advertised from 15th March 2022
  • Fixed term until September 2023


Are you good at working with people in crisis, do you have experience of providing one to one support if you do then our Duty worker role could be for you. WASLER have a 35 hours a week (post funded until September 2023) and are looking for a candidate with an understanding of domestic abuse and its effects on women, children and young people who is able to listen to women and identify the support they need over the telephone and work with them to address these needs including advocating on their behalf.

As a Duty Support Worker you will provide a confidential, safe and supportive information service to women and agencies who contact Women’s Aid South Lanarkshire & East Renfrewshire (WASLER) through our crisis phone line and/or ‘drop in’ service.

The job involves ensuring that a high standard of crisis intervention is provided to women escaping, experiencing or requiring support with domestic abuse issues. This includes WASLER’s out-of-hours on call service provision.

Please refer to the job description and person specification for full details.

This is a great opportunity to join our team in pursuing Women’s Aid South Lanarkshire and East Renfrewshire’s feminist philosophy and mission; ‘all women, children and young people are free from fear’

What is on offer for the Duty Support Worker?

  • Training and development
  • 25 days annual leave per annum
  • 12 public holidays per annum
  • Access to the Employee Assistance Programme
  • Discounted high street shopping vouchers
  • 10% pension contribution
  • Mileage

Application notes

We can only accept applications from women under Schedule 9 (Part 1) of the Equality Act 2010.

The successful candidate will be subject to PVG and reference checks.

For further information please email

Recruitment pack available for download below or from

Charity No: SCO41781