Do you want to work with a leading advocacy charity organisation?
Do you have strong customer relationship skills?
Are you keen to make a difference to people who want to be heard when it matters most?
Then come and join us here at VoiceAbility.
Who are we?
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for almost 40 years. We make sure people are heard when it matters most.
About the role
We have exciting opportunities for Advocates to join our team in Scotland at the start of our exciting new contract, to deliver and develop Social Security Scotland Advocacy. Your role will be home based for the administrative tasks, and you will travel to locations such as hospitals and care homes across your allocated area to meet with clients and professionals. Full time Advocates will work 35 hours a week, between Monday & Friday 9.00am -5.00pm. The posts are permanent contracts with a salary between £21,000- £28,000 per annum. Salaries will start at £21,000 per annum for unqualified Advocates.
We have vacancies covering the following areas across Scotland:
Ayrshire & Arran
Borders
Dumfries & Galloway
Fife
Forth Valley
Grampian
Greater Glasgow and Clyde
Highland,
Lanarkshire
Lothian
Orkney
Shetland
Tayside
Eileanan Siar Western Isles
About You
We actively encourage applications from those who are long term unemployed. We are ready to support candidates to achieve Advocacy Practice Qualifications and gain advocacy experience.
You may have some experience of working, supporting, or caring for Adults or young people who have multiple support need, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.
You might have worked or volunteered in customer service, health, social care, education or young person’s services, or advice and guidance. This could be in a paid or voluntary capacity.
You will be required to adhere to latest COVID guidelines at all times, including vaccine regulations, unless medically exempt.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met in order to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to accessing Scotland’s social security services
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empowerment by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
What will you receive?
You will have plenty of opportunities to enhance your abilities and will make a real difference every day. We support Advocates to gain the Independent Advocacy Practice Qualification with disciplines suitable for the role they work. We also offer regular support with professional development.
You will also receive:
• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.
• Supportive working environment with remote access to colleagues, managers and staff intranet.
Closing date for applications: 4.00pm Friday 31st December
Online written assessment using Word and email: December 14th and further dates on an ongoing basis
Interviews via Teams: December 20th and 21st and further dates on an ongoing basis
To apply please visit our website
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work or voluntary experiences and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
Want to know more about VoiceAbility and the role?
Please call Mike Murphy Mobilisation Manager, on 07867 002 142 for an informal chat.
VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please email scotlandjobs@voiceability.org
NB:
• If you don't already hold the Independent Advocacy qualification, it is a requirement that you complete this within 12 months of commencing employment.
• Unqualified Advocates will start at £21,000 per annum
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.