Reporting Relationship

The Director of Operations reports to the CEO, and attends all Board meetings.

Overall Purpose

The Director of Operations is responsible for governance and operations for Edinburgh City Mission. With specific oversight of finance, fundraising, IT, HR, communications, building management and governance; including Data Protection; Safeguarding and Health & Safety. As such, they lead & line manage the Operations team and will regularly report to the Board on all aspects of their role.

Hours of Employment

35 hours a week, worked flexibly with at least 4 days a week in the office. Hours will vary due to occasional staff meetings, training, events, etc.

Occupational requirement

Edinburgh City Mission is committed to sharing the Christian gospel with the people of Edinburgh. It is essential that every member of the team personally own, communicate and implement the aims and objectives of the Mission, sharing the Mission’s core beliefs and values to the public. Therefore there is a requirement for the post-holder to be an evangelical Christian.

Way of working: you are expected to:

• Actively participate in the life of the Edinburgh City Mission team.
• Act in a professional manner at all times.
• Work in accordance with the Aims and Values of Edinburgh City Mission.

Job Details

Operations, IT and Communications:

• Line manage the Operations team (currently 4 FTE)
• Responsible for assessing Edinburgh City Mission’s IT and other technology needs and sourcing these as required.
• Provide ongoing management of technology needs.
• Provide strategic direction of communications channels (content to be shaped by CEO)

Health & safety and building management:

• Manage the office facilities at Washington Lane
• Responsible for negotiating and managing business contracts, services and leases of equipment.
• As Health and Safety Officer, develop, maintain and report on health and safety policies and procedures for both the office and the outreach teams.
• Manage and report any health and safety incidents appropriately.
• Oversee investment property

Fundraising & finance:

• Oversee the day to day finance operation of the charity.
• In liaison with the Finance Trustee, draft and manage the budget and accounts for auditing.
• Oversee the payment of bills, invoices, expense claims, payroll processing etc.
• Oversee the reconciliation of the accounts and tracking of income & expenditure of funds (using Xero)
• Oversee the implementation of the fundraising strategy & manage the fundraising team
• Oversee organisation wide event management

Governance:

• As safeguarding officer, you are responsible for developing, implementing and reviewing the organisation’s safeguarding policies and procedures to ensure they reflect the most recent laws and regulations.
• Respond to safeguarding issues, providing advice and support to staff and liaising where appropriate with the Local Authority and other relevant agencies.
• Named contact for the VSDS Disclosure Scotland scheme, overseeing the PVG scheme for all relevant staff and volunteers involved in regulated work.
• As data protection officer you will ensure all personal data within Edinburgh City Mission is gathered, stored and processed in line with current legislation.
• Manage and report on key risks within the organisation.
• Keep up to date with charitable governance requirements, informing the Board of any changes before they are implemented.

HR

• Oversee the HR function
• Ensure strategic alignment between overall vision, finance and people plans

Changes to the above may be made by the Board, with prior notice, in discussion with the post-holder.

PERSON SPECIFICATION

The successful post holder will have evidence of these characteristics:

Essential:

• Knowledge of Scottish charitable governance
• Experience of working in the charitable sector
• Team management experience
• Able to develop and implement strategic plans but also respond to rapidly changing situations
• Able to work collaboratively, understanding the complex needs of a range of stakeholders
• Experience of reporting to a Board of Trustees
• Evangelical Christian and actively involved in a church
• Enthusiastic about the aims of Edinburgh City Mission

Preferred:

• Professional level qualification in one of Finance, IT, HR or other operational area

Enable Works believes in providing every individual in Scotland with the opportunity to work in a high-quality, well-paid job. They support over 5500 people annually across 29 Scottish Local Authorities to acquire skills for employment. Their client interactions occur in various settings, including schools, universities, and the community. Enable Works collaborate with numerous employers to foster inclusive cultures and enhance Scotland's workforce diversity. Together, they challenge perceptions of disability and unlock potential.

Why Enable Works is needed

Disabled individuals face significant employment barriers and are underrepresented in Scotland's workforce. The Disability Employment Gap in Scotland stands at 31.2%, the highest in the UK. For those with learning disabilities, the gap widens to 75.1%. Even when employed, disabled individuals encounter disadvantages, earning only 83p for every pound earned by non-disabled peers. Enable Works aims to change this by ensuring everyone capable and desiring to work receives the support and opportunities necessary for thriving and leading fulfilling lives.

The role

Enable Works is on the search for a strategic and innovative Head of Development and Growth to join their senior leadership team. As a senior leader at Enable Works, you'll be at the forefront of a team dedicated to delivering exceptional employability services for disabled individuals. Enable Works is on a mission to drive organisational impact and expand their reach, and as the Head of Development and Growth, you'll play a pivotal role in shaping their strategic vision and leading the development of services that empower disabled individuals to move into high-quality, well-paid careers.

Key Responsibilities

• Develop and execute strategic plans aligned with organisational goals.

• Analyse market trends and identify opportunities for growth and expansion.

• Build and maintain relationships with key stakeholders, including employers and government agencies.

• Negotiate contracts with funders and partners to support our mission.

• Drive innovation and creativity to address challenges and differentiate the organisation.

• Lead the development of compelling bids and tenders for contracts and funding opportunities.

Key Accountability Areas

• Contribute to organisational strategy and growth targets.

• Manage data and income to accurately track impact.

• Stay updated on policy developments and identify opportunities for growth.

• Collaborate with the management team to achieve growth objectives.

• Maintain compliance with data protection policies and reporting requirements.

• Foster a positive and flexible work environment, actively engaging in team collaboration.

The ideal candidate will have:

• Ability to develop and execute strategic development and growth plans.

• Proficiency in analysing data and policy developments to identify opportunities for increasing reach and impact.

• Skill in crafting persuasive proposals that effectively showcase Enable Works' capabilities and value proposition.

• Strong bid and tender writing skills.

• Exceptional relationship-building skills with a professional demeanour.

• Confident communicator with effective negotiation abilities.

• Strong leadership skills to motivate and inspire leaders across the team.

• Excellent attention to detail and ability to meet strict deadlines.

• Financial acumen with expertise in budget management and financial forecasting.

• Demonstrable track record of success in a commercial development

Previous experience in a development role within Employability and/or experience of building relationships with grant giving organisations and philanthropists is desirable but not essential.

Enable Works believe in developing all of their staff and provide an extensive learning programme together with career development opportunities and offer flexible working practices that promote a healthy work-life balance, allowing employees to bring their best selves to work.

Values are paramount to Enable Works, outweighing qualifications or experience. If you're passionate about the mission and believe in making a difference, we want to hear from you, regardless of meeting every requirement.