Are you passionate about quality and the involvement of supported individuals? If you have experience of providing direct support and are looking for you're next career step in a role where you can make an organisational wide difference, then this could be for you!!
We’re on the look out for an experienced health care professional with knowledge of regulatory bodies and a drive for inclusion to join our small dynamic #TeamQualityImprovement as a Quality Improvement Officer on a full-time, permanent basis.
Our Quality Improvement Officer can be based in any of our offices in the west of Scotland or as part of our hybrid working model. We will need you to have flexibility to travel locally and across Scotland when required.
The Role
This is a pivotal role with a focus on improvement and engagement, you will lead and facilitate strategic commitment to involvement ensuring that an inclusive approach to all operational activities is supported and developed. You will be working as part of a dispersed team with varied responsibilities where you will manage your own workload and priorities with remote support as needed.
As a central point of contact regarding all quality related matters you’ll mentor colleagues and provide advice as required both in person and virtually. You will take the lead on our customer survey and the quality questionnaire which gather feedback from the people Cornerstone support.
Part of this role will see you working closely with other departments where you will investigate complaints and allegations of poor practice, fact find, pull and analyse stats. As our Quality Improvement Officer, you will assess situations, identify and advise on how to ensure the highest standards of service delivery.
We’ll need you to bring the following qualities;
On a more personal level you'll join a small proactive supportive team usually working office hours Monday – Friday, with great flexible working opportunities- only very rarely need to work an evening or weekend.
To find out more, please contact Hilary Bennison on 07825050018 or hilary.bennison@cornerstone.org.uk
Shortlisted candidates will be invited along to a virtual interview on Friday 12th May 2023 with a second stage in person on Friday 19th May in Glasgow.
To find out more and apply please visit our website
Closing date: 01/05/2023